By using this website or purchasing any product, you signify your explicit consent to these Terms of Use. If you do not agree to these Terms of Use, please do not use the website or purchase our products.
Your access to and use of this website, as well as all related platforms, sales pages, and digital products operated by You Know When You Know (collectively, the "Company," "Site," or "Product") is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing, browsing, or purchasing from the Site, you accept, without limitation or qualification, these Terms of Use:
Intellectual Property & Personal Use License. The Site and all content, digital workbooks, PDFs, text, graphics, designs, frameworks, software, and audio/visual materials made available by the Company (collectively referred to as the "Content") are maintained for your personal, non-commercial use and are the sole property of the Company. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, single-household personal license to download, view, and use the Product. Purchasers and their partners may each download a copy onto their personal mobile devices for individual household use. No Content or PDF materials may be copied, reproduced, republished, uploaded, posted, publicly transmitted, distributed, resold, or used for commercial purposes without express prior written permission from the Company.
Independent Educational Resource & Non-Affiliation Notice. While "The Thriving Couple Reset" references general relationship concepts and evidence-based principles, You Know When You Know is an independent educational publishing brand and is not affiliated with, endorsed by, sponsored by, or officially associated with The Gottman Institute or Drs. John and Julie Gottman. Any references to Gottman principles or Gottman Certified Therapists are provided strictly as an independent recommendation for readers seeking specialized, professional clinical care.
Educational, Self-Help & Habit-Building Purpose Only. "The Thriving Couple Reset" and all associated content, prompts, trackers, and tools are provided solely for general educational, self-help, and relationship habit-building purposes. The Product features generic lifestyle trackers, communication frameworks, and reflective journaling prompts. The Product does not constitute licensed couples therapy, marriage counseling, psychotherapy, clinical psychology, medical advice, or mental health treatment. Use of this Product does not establish a therapist-client or professional relationship. You voluntarily assume full responsibility and risk for any actions, choices, or relationship decisions made based on this content. If you or your partner are experiencing acute distress, domestic violence, abuse, or severe marital mental health crises, you are advised to seek professional care from a licensed healthcare provider or family counselor.
Trademarks & Copyrights. All trade names, brand names, logos, trademarks, and artwork contained on the Site or within the Product are either the property of, or used with permission by, the Company. Any unauthorized use of Content or trademarks may violate copyright, trademark, and privacy laws. If you believe your intellectual property rights are being infringed upon by content on the Site, please contact us at info@youknowwhenyouknow.co.
No Warranties & "As Is" Content. While the Company uses reasonable efforts to include accurate information, all Content and Products are provided "AS IS" without warranty of any kind, either expressed or implied. The Company makes no representations regarding the suitability of materials for any user's specific needs, expectations, or individual relationship outcomes.
Digital Product Refunds & Final Sale Policy. Due to the instant, digital downloadable nature of "The Thriving Couple Reset," ALL SALES ARE FINAL AND NON-REFUNDABLE. Once access or download links are generated, no refunds, returns, or exchanges will be issued under any circumstances. Prices for products offered by the Company may change at any time without price protection or retroactive adjustments.
Limitation of Financial Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE COMPANY, ITS OWNER, AUTHOR, NOR AFFILIATES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR RELIANCE DAMAGES ARISING OUT OF YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE OR PRODUCT—INCLUDING BUT NOT LIMITED TO RELATIONSHIP DISSATISFACTION, EMOTIONAL DISTRESS, SEPARATION, OR PSYCHOLOGICAL HARM. IN NO EVENT SHALL THE TOTAL CUMULATIVE FINANCIAL LIABILITY OF THE COMPANY FOR ANY CLAIM, DEMAND, OR DISPUTE EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT (MAXIMUM USD $27.00).
Indemnification. You agree to indemnify, hold harmless, and defend the Company, its owner, employees, and agents from and against any and all liabilities, claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your breach of this Agreement, unauthorized distribution or sharing of the PDF Product, or your conduct in connection with the Site.
Third-Party Services & Technical Issues. The Company is not responsible for performance, payment processing, or delivery disruptions caused by third-party platforms or service providers (including Stan Store, Stripe, Apple Pay, GoDaddy, or your personal device software). Technical disputes shall be governed solely by agreements with those respective providers.
Electronic Communications & Submissions. By purchasing or registering on the Site, you consent to receive transaction receipts and electronic correspondence concerning your product order. Any feedback, comments, or suggestions sent to the Company regarding the Product shall become the sole property of the Company for unrestricted promotional or internal use without obligation or compensation to you.
Governing Law & Exclusive Jurisdiction. This Agreement shall be governed by, construed, and enforced in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law. You explicitly agree that any legal action, claim, or proceeding arising out of or relating to this Agreement, the Site, or your purchase of the Product shall be brought exclusively in the courts located in the Judicial District of Calgary, Province of Alberta, Canada, and you hereby submit to the exclusive personal jurisdiction of such courts.
Severability & Revisions. If any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. These Terms of Use may be updated or revised from time to time by updating this posting.
