TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE
By accessing this website, purchasing a product or service, scheduling a session, participating in a private container or advisory, or otherwise engaging with services offered by Alba La Panthera, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with these Terms and Conditions, please do not use the website, purchase services, or participate in any offering.
These Terms and Conditions apply to the website and all related products and services operated by Alba La Panthera, including, but not limited to, astrology reports, tarot and oracle services, numerology analysis, Human Design analysis, digital products, private consultations, Trifecta Clarity, Journey of Life Analysis, The Oracle Continuum, live services, recorded services, and other educational, spiritual, interpretive, or advisory offerings.
1. CONTENT OWNERSHIP AND INTELLECTUAL PROPERTY
All content, materials, products, recordings, videos, reports, written analysis, training materials, worksheets, frameworks, exercises, artwork, graphics, photographs, documents, text, methodologies, service structures, digital products, and other materials provided by Alba La Panthera are protected intellectual property and are intended for the purchaser's personal use unless otherwise stated in writing.
This includes materials delivered through:
Private Zoom sessions
Digital guides
Astrology reports
Tarot and oracle readings
Human Design materials
Numerological analysis
Journey of Life Analysis
The Oracle Continuum
Trifecta Clarity
Integration exercises
Client-specific reports
Session recordings
Emails containing personalized analysis
Educational materials and proprietary frameworks
You may not reproduce, republish, distribute, upload, sell, sublicense, commercially exploit, publicly display, teach, copy, transmit, modify, or redistribute these materials without prior written authorization from Alba La Panthera.
Purchasing a product or service grants you personal access to the purchased material. It does not transfer ownership of the underlying intellectual property.
Unauthorized use may violate copyright, trademark, contractual, and other applicable intellectual-property protections.
2. PAYMENT AND PURCHASE CONFIRMATION
Payment
Payment must be received in full before a product, report, session, private container, advisory field, or other service begins unless a separate written payment arrangement has been expressly authorized.
Payments may be processed through approved payment processors or payment methods made available at checkout.
Separate Purchases
Each service, continuation phase, advisory field, additional session, report, product, or extension is considered a separate purchase unless the service description expressly states otherwise.
For services structured in phases or fields, including Journey of Life Analysis and The Oracle Continuum, purchasing one phase or field does not automatically include subsequent phases or fields.
Service Confirmation
A service is considered confirmed after payment has been successfully received and any required scheduling, intake information, birth information, forms, or other requested materials have been submitted.
Failure to submit required information may delay fulfillment.
3. ALL SALES FINAL, REFUNDS, CANCELLATIONS, AND RESCHEDULING
ALL SALES ARE FINAL
Due to the nature of digital products, personalized analysis, reserved appointment time, preparation, intellectual labor, and private services, all purchases are final and non-refundable, subject to any non-waivable rights provided by applicable law.
No refund, partial refund, credit, exchange, or transfer is provided because a client:
Changes their mind
Decides not to continue
Does not complete the work
Does not use all included materials
Misses a session
Disagrees with an interpretation
Chooses not to implement information provided
Experiences circumstances that interfere with participation
Purchases a service without reviewing its description
Expected services, access, or deliverables that were not included in the purchased offering
Provider-Side Technical or Fulfillment Issues
If Alba La Panthera is unable to provide a purchased service because of an unrecoverable issue originating entirely on the provider's side, an appropriate resolution may be offered at the provider's discretion and consistent with applicable law.
Rescheduling
Requests to reschedule a scheduled Zoom session must be submitted at least 24 hours before the scheduled appointment.
Requests made within 24 hours may result in forfeiture of that session.
Late Arrival
Late arrival does not extend the scheduled session time.
The session will end at the originally scheduled conclusion time, and the full service price remains applicable.
Missed Sessions
Failure to attend a scheduled session without an approved reschedule may result in forfeiture of that session without refund, credit, or replacement.
4. SERVICE SCOPE
Each service provides only the features, duration, deliverables, communication access, analysis, support, and materials specifically stated in that service's description.
Purchasing a service does not create unlimited access to Alba La Panthera.
Payment does not authorize a client to independently expand, redefine, or alter the scope of the purchased service.
Clients may not convert one service into another service level through repeated requests, correspondence, additional questions, extended session discussions, or expectations outside the original purchase.
Examples include attempting to obtain:
Additional readings outside the purchased service
Unscheduled divination
Additional chart analysis
Continuous transit interpretation
Continuous real-time advisory
Extended session time
Unlimited email analysis
Repeated decision guidance
Additional reports
Additional personalized research
Immediate responses to developing circumstances
Services belonging to a higher-access offering
Additional work outside the purchased scope requires the appropriate separate service or purchase.
5. SESSION GUIDELINES
Private Zoom Sessions
Private sessions are conducted through Zoom or another designated platform.
Clients are responsible for:
Attending at the scheduled time
Maintaining a stable internet connection
Ensuring their audio and camera equipment functions before the session
Participating from an environment that allows reasonable privacy and concentration
Providing accurate information required for the service
Reviewing service instructions before the scheduled appointment
Technical difficulties originating from the client's device, internet connection, environment, or equipment do not automatically create an entitlement to additional session time or a replacement session.
6. SESSION RECORDINGS
Certain private Zoom services may include a recording when stated in the service description.
Recordings are provided for the client's personal review and reflection.
Recordings may not be:
Publicly uploaded
Commercially distributed
Sold
Republished
Used to train another practitioner
Edited into public content
Shared publicly without written permission
Presented as the client's own educational or proprietary material
The client is responsible for saving and maintaining any recording provided to them within any communicated access period.
7. REPORTS, CHARTS, AND CLIENT-PROVIDED INFORMATION
Services involving astrology, numerology, Human Design, or other birth-data-dependent systems rely upon information provided by the client.
Clients are responsible for providing accurate:
Alba La Panthera is not responsible for discrepancies resulting from inaccurate, incomplete, estimated, or incorrectly submitted information.
If revised client information requires a report or analysis to be recreated, additional fees may apply.
8. BETWEEN-SESSION AND BETWEEN-CYCLE COMMUNICATION
Some private services include limited correspondence or integration support between scheduled sessions.
The exact level of communication depends upon the service purchased.
Unless specifically included in the service description, correspondence does not provide:
24/7 access
Unlimited messaging
Immediate responses
Continuous real-time analysis
Continuous divination
Continuous astrology monitoring
Unlimited questions
Crisis support
On-demand decision guidance
Additional private sessions through email
Continuous analysis of every event that occurs between scheduled sessions
Information submitted between sessions may be reviewed and carried into the following scheduled session when deeper analysis is appropriate.
The existence of an email address, messaging channel, or prior correspondence does not create unlimited permission to contact the service provider.
9. PROFESSIONAL CONDUCT AND COMMUNICATION BOUNDARIES
Participation in private services requires professional and respectful communication and adherence to the stated service structure.
Clients agree to respect:
Communication boundaries
Scheduled session duration
Service scope
Correspondence limits
Designated communication channels
Personal and professional boundaries
Instructions associated with the purchased service
The provider's authority to determine how the contracted service is delivered within its stated scope
Conduct that may constitute a violation of these Terms includes, but is not limited to:
Repeated disregard of clearly communicated boundaries
Excessive correspondence beyond the scope of the purchased service
Repeated attempts to obtain unpaid analysis, interpretation, readings, advice, labor, or access
Attempts to override the stated structure of a service
Persistent demands for additional time or access
Harassing communication
Threatening or intimidating communication
Abusive, hostile, degrading, or aggressive communication
Manipulative or coercive communication
Repeatedly contacting the provider through channels that have not been approved for business communication
Continuing prohibited communication after being directed to stop
Attempts to pressure the provider into changing professional boundaries
Persistent attempts to extend sessions beyond their stated duration
Attempting to convert limited correspondence into unscheduled private sessions
Repeatedly demanding immediate responses
Misrepresenting the terms or scope of a purchased service
Interfering with the structured progression of a private service
Conduct that creates a hostile, coercive, unsafe, or professionally inappropriate working environment
A client's purchase does not establish ownership over the provider's time, availability, attention, personal life, communication channels, or labor beyond what is expressly included in the purchased service.
10. BOUNDARY NOTICE AND CORRECTIVE COMMUNICATION
When circumstances permit, Alba La Panthera may issue a written boundary notice identifying conduct that falls outside the service agreement and clarifying the appropriate structure moving forward.
A boundary notice may specify:
Which behavior must cease
Which communication channel must be used
What correspondence belongs inside a scheduled session
What is outside the purchased scope
What additional service would be required for expanded support
What may occur if the conduct continues
Once a boundary has been clearly communicated, continued violation may constitute a material breach of these Terms.
A warning is not required in circumstances involving serious harassment, threats, intimidation, abusive communication, coercive conduct, safety concerns, or severe professional-boundary violations.
11. TERMINATION OF SERVICES FOR CLIENT CONDUCT
Alba La Panthera reserves the authority to suspend, restrict, or terminate a service or professional relationship when a client's conduct materially violates these Terms, the service description, professional boundaries, communication policies, safety expectations, or the integrity of the service.
Grounds for termination may include:
Repeated boundary violations
Harassment
Threatening behavior
Abusive communication
Intimidation
Coercive conduct
Excessive out-of-scope demands
Persistent unauthorized contact
Repeated disregard of service instructions
Attempts to override professional boundaries
Material interference with the service structure
Conduct that makes continued delivery professionally inappropriate or unsafe
Continued violations after a written boundary notice
Immediate Termination
Serious misconduct may result in immediate termination without additional warning.
Effect of Termination
If a service is terminated because of client misconduct, harassment, material breach, or continued boundary violations:
All remaining sessions, correspondence privileges, private support, advisory access, continuation access, analysis, and unfulfilled portions of the active service are forfeited.
To the fullest extent permitted by applicable law:
No refund, partial refund, credit, transfer, replacement service, or compensation will be provided for the forfeited portion of a service terminated because of the client's material breach or misconduct.
Payments already made remain subject to the ALL SALES ARE FINAL policy.
Termination of one service may also result in refusal of future private-service purchases when continued professional engagement is determined to be inappropriate.
12. RIGHT TO DECLINE OR DISCONTINUE SERVICES
Alba La Panthera reserves the authority to decline, discontinue, or limit services when circumstances indicate that:
The requested service falls outside the provider's professional scope
The service is not appropriate for the circumstances presented
Continued participation would violate established boundaries
Client conduct materially interferes with delivery
Safety concerns arise
A professional relationship can no longer be maintained appropriately
A client repeatedly violates these Terms
This provision does not authorize unlawful discrimination and remains subject to applicable law.
13. CONFIDENTIALITY AND CLIENT INFORMATION
Personal information supplied by clients will be handled with reasonable care and used for purposes associated with providing the purchased services, maintaining business records, processing transactions, scheduling, correspondence, and fulfilling legal obligations.
Client information will not be sold to third parties.
Information may be disclosed when required by law, legal process, payment disputes, fraud prevention, protection of legal rights, or other circumstances authorized or required under applicable law.
Clients should avoid sending passwords, financial-account credentials, government identification numbers, or other information that is unnecessary for the service being provided.
14. SPIRITUAL, DIVINATORY, EDUCATIONAL, AND SELF-DEVELOPMENT DISCLAIMER
Services offered by Alba La Panthera, including astrology, tarot, oracle, numerology, Human Design, Akashic work, spiritual interpretation, symbolic analysis, and related modalities, are provided for interpretive, spiritual, educational, reflective, and self-development purposes.
These services do not replace licensed:
Clients remain responsible for determining when licensed professional services are appropriate for their circumstances.
15. CLIENT RESPONSIBILITY AND DECISION-MAKING
All decisions made before, during, or after a service remain the responsibility of the client.
Information provided through readings, reports, consultations, containers, advisory services, or correspondence does not constitute a guarantee of a specific event, result, relationship outcome, financial result, business result, medical result, legal result, or future circumstance.
The client retains responsibility for:
The provider does not assume decision-making authority over the client's life.
16. PSYCHOLOGICAL CONSIDERATIONS AND CRISIS SERVICES
Clients are responsible for determining whether they are emotionally and psychologically prepared to participate in reflective, spiritual, divinatory, or developmental work.
Services offered by Alba La Panthera are not designed to provide diagnosis, psychiatric treatment, psychotherapy, crisis intervention, suicide prevention, emergency intervention, or stabilization of acute psychological distress.
Individuals experiencing a mental-health emergency or immediate safety concern should contact an appropriate licensed professional or emergency resource.
Participation in a spiritual or interpretive service does not establish a therapist-patient, physician-patient, attorney-client, fiduciary, or other licensed professional relationship.
17. RESULTS AND INTERPRETIVE ACCURACY
Spiritual, symbolic, astrological, divinatory, intuitive, and developmental services involve interpretation.
Specific outcomes are not guaranteed.
Although substantial care may be applied to analysis, Alba La Panthera does not guarantee that every interpretation, prediction, symbolic connection, timing assessment, or conclusion will manifest in a particular manner.
Clients agree to use their own discernment and retain responsibility for their decisions.
18. JOURNEY OF LIFE ANALYSIS — PHASE PURCHASES
Where the Journey of Life Analysis is offered through sequential phases:
Each phase is separately purchased
Each phase includes only the cycles stated in its service description
Completion of one phase does not include the next phase
Subsequent phases require separate payment
Phases may be subject to sequential participation requirements
Continuation is not guaranteed when client conduct violates these Terms
Between-cycle support remains limited to the scope described for that service
Long-term participation does not create unlimited correspondence, continuous real-time monitoring, or on-demand advisory access.
19. THE ORACLE CONTINUUM — ADVISORY FIELD PURCHASES
Where The Oracle Continuum is offered through separate advisory fields:
Each field is separately purchased
Each purchase includes only the field and cycles described in the applicable service listing
Continuation into another field requires a separate purchase
High-access support remains subject to communication boundaries
High-access does not mean unlimited or 24/7 access
Complex matters may be reserved for scheduled private sessions
Continued participation remains subject to these Professional Conduct and Termination provisions
The Oracle Continuum provides continuity of advisory within its stated scope. It does not transfer authority over the provider's schedule, availability, communication channels, or professional boundaries to the client.
20. DIGITAL PRODUCTS
Digital products are provided for personal use.
Because access to digital material may begin immediately after purchase, digital-product purchases are final and non-refundable, subject to applicable law.
Clients are responsible for maintaining access to downloaded files and following any instructions associated with the product.
Unauthorized redistribution, reproduction, resale, or publication is prohibited.
21. TESTIMONIALS AND CLIENT MATERIAL
Private information will not be publicly attributed to a client as a testimonial without appropriate permission.
When a client voluntarily provides a testimonial and grants permission for its use, Alba La Panthera may reproduce the authorized testimonial for marketing, educational, or promotional purposes consistent with the permission provided.
22. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Alba La Panthera, its representatives, contractors, and affiliates from claims, liabilities, losses, damages, or expenses arising from your misuse of the website, violation of these Terms, unauthorized use of intellectual property, or actions taken independently based upon information received through the services.
Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.
23. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Alba La Panthera will not be liable for indirect, incidental, consequential, special, or punitive damages arising from participation in spiritual, interpretive, educational, advisory, or digital services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
24. CHARGEBACKS AND PAYMENT DISPUTES
Before initiating a payment dispute, clients are encouraged to contact Alba La Panthera regarding any legitimate billing or fulfillment concern.
Initiating a chargeback does not automatically invalidate these Terms, the all-sales-final provision, intellectual-property protections, service records, attendance records, correspondence records, or documentation regarding fulfillment.
Alba La Panthera reserves the authority to provide relevant transaction records, service descriptions, acceptance of terms, correspondence, attendance information, delivery records, and other appropriate documentation to payment processors or financial institutions in response to payment disputes.
Fraudulent or abusive chargeback activity may result in refusal of future services.
25. CHANGES TO SERVICES
Service descriptions, pricing, availability, duration, features, and delivery structures may change over time.
A client receives the service terms applicable to the purchase made at the time of that transaction unless otherwise agreed in writing.
Changes to future offerings do not automatically modify a previously completed purchase.
26. UPDATES TO THESE TERMS
Alba La Panthera may revise these Terms and Conditions periodically.
Updated Terms may be published on the website or communicated through appropriate business channels.
The version applicable to a transaction will generally be the version presented or incorporated into the purchase process at the time of purchase, subject to applicable law.
Clients are encouraged to review the Terms before purchasing each service.
27. ACKNOWLEDGMENT AND ACCEPTANCE
By accessing the website, completing a purchase, submitting payment, scheduling a session, participating in a service, or accessing purchased materials, you acknowledge that you have reviewed and agreed to these Terms and Conditions.
You further acknowledge that:
You understand the service being purchased
You have reviewed the applicable service description
You understand what is and is not included
You understand the all-sales-final policy
You understand the communication boundaries
You understand that payment does not create unlimited access
You understand the Professional Conduct and Termination Policy
You understand that material boundary violations, harassment, abusive conduct, or other serious breaches may result in termination without refund
You remain responsible for your decisions, actions, and participation
These Terms are intended to preserve clarity, professional boundaries, service integrity, and a functional working relationship between client and provider.
