LUXE BRAND STRATEGY
Terms & Conditions
1. Business Overview
Luxe Brand Strategy provides brand strategy, business consulting, creative direction, digital branding, marketing support, and related services designed to help entrepreneurs and businesses develop their brand identity and strengthen their business presence.
By purchasing a product or service, booking a consultation, or engaging Luxe Brand Strategy, you agree to the applicable terms outlined below.
2. Services and Scope of Work
All services are provided according to the description of the selected service or the terms outlined in an individual client agreement.
Services may include brand strategy, brand development, creative direction, marketing strategy, graphic design coordination, website-related services, business resources, and digital products.
The scope, deliverables, timeline, revisions, and fees for larger projects will be communicated before the project begins.
Purchasing a consultation does not automatically include additional services or guarantee acceptance of a larger project.
3. Payments and Fees
All prices will be displayed on the applicable product or service page or provided in a written proposal.
Payment terms for projects will be communicated before work begins. Certain projects may require a deposit, installment payments, or payment in full.
Clients are responsible for reviewing the applicable pricing and payment terms before purchasing.
4. Refunds and Cancellations
Refund eligibility depends on the type of product or service purchased and the applicable policy disclosed before payment.
Digital products may be nonrefundable once delivered or accessed, except where a refund is required by applicable law or expressly offered under the applicable product policy.
Consultations and creative services are subject to their applicable booking and cancellation policies.
Any project-specific cancellation terms, refund conditions, or nonrefundable deposits will be outlined in the relevant client agreement or service description.
5. Client Responsibilities
Clients are responsible for providing accurate information, communicating their goals, submitting requested materials, and responding to requests for feedback or approval within agreed timelines.
Delays in receiving necessary materials, feedback, or approvals may affect project completion dates.
Clients must ensure they have permission to use any photographs, logos, written content, or other materials they provide for their projects.
6. Intellectual Property
Unless otherwise agreed in writing, Luxe Brand Strategy retains ownership of its pre-existing business materials, proprietary processes, templates, frameworks, and resources.
Ownership and usage rights for custom creative work will be established in the applicable project agreement.
Clients may not reproduce, resell, distribute, or claim ownership of proprietary materials belonging to Luxe Brand Strategy without permission.
7. Results and Guarantees
Luxe Brand Strategy provides strategic guidance and creative services intended to support clients’ business and branding goals.
However, specific business outcomes, revenue, audience growth, sales, engagement, or profitability are not guaranteed. Results depend on many factors, including the client’s implementation, market conditions, and business operations.
8. Third-Party Services and Collaborations
Luxe Brand Strategy may collaborate with independent designers, photographers, creative studios, consultants, contractors, or other service providers when appropriate.
When a service involves a collaboration, the applicable service description or written agreement will identify the relevant responsibilities, deliverables, and payment arrangements.
Third-party services may be subject to additional terms disclosed to the client before the work begins.
9. Communication and Professional Conduct
Clients are expected to communicate respectfully and professionally throughout the engagement.
Communication methods, response times, project updates, and meeting arrangements may vary by service and will be communicated where applicable.
10. Limitation of Liability
To the extent permitted by applicable law, Luxe Brand Strategy is not responsible for indirect losses or business outcomes arising from a client’s use of its services or implementation of its recommendations.
Nothing in these terms excludes liability that cannot legally be excluded or limited.
11. Updates to These Terms
Luxe Brand Strategy may update these Terms & Conditions as its services and business operations evolve.
The terms applicable to a purchase will be subject to applicable law and any separate written agreement governing that transaction.
12. Contact Information
For questions regarding services, purchases, or client agreements, please use the official contact information provided by Luxe Brand Strategy.
LUXE BRAND STRATEGY × BETWEEN WORLDS CREATIVE STUDIO
Brand Discovery Consultation Policy
1. Consultation Overview
The Brand Discovery Consultation is a 40-minute private consultation offered through a collaboration between Luxe Brand Strategy and Between Worlds Creative Studio.
The consultation will be hosted by Aniyah of Luxe Brand Strategy and is designed to explore the client’s business goals, brand identity, digital presence, creative needs, and potential opportunities for collaboration.
The consultation serves as an initial discovery session and does not guarantee acceptance of a project or a specific business outcome.
2. Consultation Fee
The consultation fee is $75 USD, payable at the time of booking.
This fee covers one 40-minute consultation. Any additional services, creative work, or project deliverables will be discussed and priced separately.
3. Consultation Credit
The $75 consultation fee may be applied as a credit toward an eligible branding, graphic design, or website project when the client proceeds with a qualifying project within 14 calendar days of the consultation date.
The following conditions apply:
The credit is applicable only to eligible projects confirmed by the service provider.
The credit is not redeemable for cash or transferable to another person.
The credit does not cover services or expenses outside the agreed project scope.
Any remaining project balance and payment terms will be communicated before work begins.
4. Scheduling and Rescheduling
Clients are responsible for selecting an appointment time that works with their schedule.
Rescheduling requests must be submitted at least 24 hours before the scheduled appointment. Requests made with less than 24 hours’ notice may not be accommodated.
If the consultation provider needs to reschedule, the client will be offered an alternative appointment time.
5. Late Arrivals and Missed Appointments
Clients are expected to arrive on time and be prepared to begin at their scheduled appointment time.
Late arrivals may result in a shortened consultation. Missed appointments without prior communication may be considered forfeited, and the consultation fee may not be refunded.
Exceptions may be considered at the service provider’s discretion.
6. Refund Policy
The consultation fee is nonrefundable once the consultation has taken place, except where a refund is required by applicable law.
Booking a consultation does not guarantee that the client will purchase additional services or that the service providers will accept a subsequent project.
7. Project Proposals and Additional Services
Following the consultation, the client may receive recommendations, proposed services, or a project estimate based on their needs.
Any additional services must be agreed upon separately. Project scope, pricing, deliverables, timelines, revisions, and payment arrangements will be outlined before the project begins.
8. Collaboration and Responsibilities
Luxe Brand Strategy and Between Worlds Creative Studio may collaborate to provide strategic guidance and creative services according to the client’s needs.
The consultation is hosted by Aniyah of Luxe Brand Strategy. The involvement of Mariah or Between Worlds Creative Studio in any subsequent project will depend on the services agreed upon and the responsibilities established for that project.
Clients will be informed of the applicable service arrangements before committing to additional work.
9. Client Agreement
By booking and paying for the Brand Discovery Consultation, the client acknowledges that they have reviewed and agreed to this consultation policy, in addition to the applicable Luxe Brand Strategy Terms & Conditions.
