🔥AskEllie Premium Private Support Response

I receive hundreds of messages from parents every day.

Some need quick guidance.
Some need a bit more clarity.

And then there are situations where you need proper, hands-on support — where getting it right really matters.

This is that level.

Who this is for

This option is for parents who are dealing with more complex or ongoing situations and need someone to help them handle it properly.

That might include:

• EHCP amendments or reassessments

• Tribunal appeals or preparing for tribunal

• DLA reconsiderations or benefit issues

• Section 19 / out of school situations

• Disagreements with schools or Local Authorities

• Attendance issues, fines, or school pressure

Or simply when things have reached a point where:
You don’t just need advice — you need support managing what’s happening.

What makes this different?

This is not a one-time reply.

You’ll receive a dedicated support ticket, giving you continued access while your case is active.

That means:
👉 You can come back with updates
👉 Ask follow-up questions
👉 Get help responding to emails, letters, and decisions as they happen

This is about helping you handle the situation step by step — not just telling you what to do once.

Think of it as having a structured guide alongside you, helping you respond properly as things unfold.

You can share:

• EHCP drafts or plans

• School or Local Authority communication

• Tribunal or appeal-related issues

• DWP / benefits letters (DLA, UC, Carer’s Allowance etc.)

• Reports, evidence, or concerns

I will review your case in full.

What you’ll receive:

✔️ A complete review of your situation
✔️ A clear step-by-step action plan
✔️ What to do next — in the right order
✔️ What to say and how to say it (school, LA, tribunal, or DWP)
✔️ A fully written email or letter tailored to your case
✔️ Up to 4 documents reviewed (EHCPs, reports, letters, evidence)
✔️ Up to 3 follow-up responses (based on replies you receive)
✔️ Access to your ongoing support ticket
✔️ Your case is kept under a unique ticket reference

Your follow-ups can be used for things like:

• Responding to school or Local Authority emails

• EHCP reviews or amendments

• Tribunal preparation or wording

• Challenging decisions (education or benefits)

This means you’re not left second-guessing replies —
you have support as the situation develops.

When parents usually choose this

Most parents come to this stage when:

• They’ve been refused support

• They’re preparing to challenge a decision

• They feel stuck, overwhelmed, or ignored

• They want to make sure they’re doing things properly

You don’t have to figure this out alone.

Many professionals charge hundreds of pounds for this level of support.

AskEllie exists to make that level of guidance accessible, clear, and parent-focused.

Because when you’re fighting for your child, you need more than guesswork —
you need support that continues.

Important

This is guidance and support — not legal representation.

AskEllie provides information based on:

• The SEND Code of Practice

• UK education law

• Benefits processes and publicly available guidance

I cannot act on your behalf, attend meetings, or intervene directly with schools, Local Authorities, or the DWP.

You remain responsible for decisions and actions taken.

How support is delivered

All support is provided as a written response only.

This is intentional.

Written guidance allows you to:
👉 refer back to it anytime
👉 use it directly in emails, forms, or appeals
👉 take clear, structured action

Once you purchase this service, you’ll be sent a structured questionnaire.

This is designed to guide you through everything we need to understand your situation properly — so you don’t have to guess what to include or worry about missing something important.

It helps you:
👉 organise your thoughts
👉 provide the right level of detail
👉 make sure nothing is overlooked

This allows me to review your case properly and give you clear, accurate guidance based on the full picture.

All information you provide is treated confidentially and used only to prepare your personalised guidance.

Every purchase helps support the continued development of AskEllie — so more families can access clear, reliable support when they need it most.