CACANA INC. NA – TERMS AND CONDITIONS
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR MAKING A PURCHASE OR DONATION
By using this website, you signify your consent to these Terms of Use. If you disagree, please refrain from using the website.
Your access to and use of this website, as well as all related websites operated by CACANA Inc. NA (which includes www.cacana.org and its associated Stan Store, among others) (collectively the “Site”), are subject to the following Terms and Conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, these Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect.
1. Ownership and Use of Content
1.1. You agree that the Site itself, as well as all content, videos, materials, products, services, and other resources made available on the Site by CACANA Inc. NA or third parties, as well as the overall design and layout (collectively referred to as “Content”), are maintained for your personal use and information by CACANA Inc. NA (the “Company”) and are the property of the Company and/or its third-party providers.
1.2. The Company grants you a limited, non-exclusive, non-transferable license to access, view, and use the Site solely for personal, non-commercial purposes.
1.3. No Content may be copied, republished, uploaded, posted, transmitted, distributed, or modified without prior written permission from CACANA Inc. NA.
1.4. Any unauthorized use of the Content violates copyright, trademark, and proprietary laws and may result in legal action.
2. Copyright, Trademarks, and Intellectual Property
2.1. All materials, including text, data, images, graphics, videos, and sound files, are protected by copyright unless otherwise noted and are the property of CACANA Inc. NA or its licensors.
2.2. All trade names, trademarks, and logos used on the Site are the property of CACANA Inc. NA or used with permission.
2.3. Unauthorized use of these materials may violate applicable laws.
2.4. If you believe your intellectual property rights are being violated, please get in touch with info@cacana.org and include your name, contact details, the nature of the work, and evidence of infringement.
3. Accuracy and Limitation of Liability
3.1. CACANA Inc. NA strives to ensure that all information on the Site is accurate and up to date, but makes no warranties or representations regarding accuracy or completeness.
3.2. The Company assumes no liability for any errors, omissions, or outdated information on the Site.
3.3. All Content and services are provided “as is”, without warranties of any kind, whether express or implied.
3.4. CACANA Inc. NA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use or inability to use the Site or its Content.
4. Privacy and Communication
4.1. When you register, donate, or communicate through the Site, you consent to receive notices, updates, and correspondence electronically.
4.2. CACANA Inc. NA will not intentionally share personal information with third parties, except as required by law or to enforce these Terms.
4.3. By using this Site, you accept the CACANA Inc. NA Privacy Policy.
5. Submissions and Feedback
5.1. Any comments, suggestions, or materials submitted to CACANA Inc. NA (including feedback, ideas, or creative concepts) become the property of the Company.
5.2. CACANA Inc. NA reserves the right to use, reproduce, publish, or distribute such submissions for any purpose without acknowledgment or compensation to the contributor.
6. Purchases and Refunds
6.1. By purchasing or donating through CACANA Inc. NA, you agree to provide valid payment information and accept responsibility for all charges incurred.
6.2. All sales and donations are final due to the digital and donation-based nature of CACANA’s offerings.
6.3. Refunds are issued only in cases of technical error or non-delivery, as determined by CACANA Inc. NA.
6.4. Prices and availability of products may change at any time without prior notice.
6.5. If technical issues prevent delivery, your sole remedy is a replacement or refund at the Company’s discretion.
7. Cancellations and Scheduling
7.1. If your purchase includes a consultation or call, you are responsible for scheduling it.
7.2. To cancel a call, email info@cacana.org with the subject line “CALL CANCELLATION – [date & time of your call]” at least 48 hours in advance.
7.3. Missed calls or cancellations within 48 hours of the appointment will result in forfeiture without refund.
8. Indemnification
8.1. You agree to indemnify, defend, and hold harmless CACANA Inc. NA, its officers, employees, volunteers, and affiliates from any liabilities, claims, damages, or expenses (including reasonable attorney’s fees) arising out of:
(a) your breach of these Terms,
(b) your violation of any law or third-party rights,
(c) any material you post or share via the Site, or
(d) your conduct in connection with the Site or related services.
8.2. CACANA Inc. NA reserves the right to assume the exclusive defense of any matter subject to indemnification by you.
9. Governing Law and Jurisdiction
9.1. This agreement is governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.
9.2. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida, for any disputes arising from these Terms.
9.3. If any provision is deemed unlawful or unenforceable, that provision shall be severed, and the remainder of this agreement shall remain valid and enforceable.
10. Revisions and Updates
10.1. CACANA Inc. NA reserves the right to modify or update these Terms of Use at any time without notice.
10.2. Changes will be posted on this page, and continued use of the Site constitutes acceptance of the revised Terms.
11. Contact Information
For questions, inquiries, or legal notices regarding these Terms of Use, please contact:
📩 info@cacana.org
🌐 www.cacana.org
🛡️ CACANA INC. NA – PRIVACY POLICY
Effective Date: November 2025
Last Updated: November 2025
1. Introduction
1.1. CACANA Inc. NA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
1.2. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.cacana.org or make donations or purchases through our Stan Store or any affiliated digital platform.
1.3. By accessing our website or submitting information, you consent to this Privacy Policy.
2. Information We Collect
2.1. Personal Information: We may collect information such as your name, email address, phone number, billing address, and payment details when you make a donation or purchase.
2.2. Non-Personal Information: Includes browser type, IP address, device information, and browsing activity collected automatically for analytics and security.
2.3. Cookies: We use cookies to enhance your browsing experience, remember preferences, and track analytics.
3. How We Use Your Information
3.1. To process and acknowledge donations and purchases.
3.2. To provide receipts, confirmations, and customer support.
3.3. To communicate with you about updates, campaigns, or upcoming events.
3.4. To improve website performance and donor engagement.
3.5. To comply with legal and regulatory obligations.
4. How We Protect Your Information
4.1. We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse.
4.2. Payment data is encrypted and processed securely through Stripe, a PCI-DSS compliant payment processor.
4.3. CACANA Inc. NA does not store full credit card details on its servers.
5. Sharing Your Information
5.1. We do not sell, rent, or trade your personal information.
5.2. We may share limited data with trusted third-party vendors (e.g., payment processors, email platforms) only as necessary to fulfill donations, orders, or communications.
5.3. We may disclose information if required by law or court order.
6. Your Rights
6.1. You may request access, correction, or deletion of your personal information by contacting info@cacana.org.
6.2. You can opt out of marketing communications at any time by clicking “Unsubscribe” in our emails.
7. Data Retention
7.1. We retain donor and transaction data only as long as necessary to comply with accounting and tax regulations or as required by law.
8. External Links
8.1. Our Site may contain links to other websites. CACANA Inc. NA is not responsible for the privacy practices of such sites.
8.2. We encourage you to review the privacy policies of third-party sites before providing personal information.
9. Children’s Privacy
9.1. CACANA Inc. NA does not knowingly collect personal data from individuals under 18 years of age.
9.2. If we become aware that such data has been collected, we will delete it promptly.
10. Updates to This Policy
10.1. We may update this Privacy Policy periodically.
10.2. Any revisions will be posted on this page with a new “Last Updated” date.
11. Contact Information
For privacy-related inquiries or requests:
📩 info@cacana.org
🌐 www.cacana.org
💳 CACANA INC. NA – REFUND POLICY
Effective Date: November 2025
Last Updated: November 2025
1. Donations
1.1. All donations made to CACANA Inc. NA are considered final and non-refundable.
1.2. Refunds will only be considered in cases of duplicate transactions or errors in payment processing and must be requested within 7 days of the transaction.
2. Digital Products
2.1. Due to the nature of digital items (e.g., downloadable journals, guides, or certificates), all sales are final and non-refundable once the file has been accessed or downloaded.
2.2. If a technical issue prevents download or access, don't hesitate to get in touch with info@cacana.org within 14 days for assistance or replacement.
3. Physical Merchandise
3.1. Merchandise (e.g., tote bags, printed materials) is made to order through third-party providers such as Printify.
3.2. Returns or refunds will only be approved in cases of:
Defective or damaged items upon delivery
Incorrect product shipped
3.3. To request a replacement, please email info@cacana.org within 14 days of receipt with a clear photo and order confirmation.
4. Event Registrations
4.1. All event registrations or consultation bookings are non-refundable.
4.2. If you are unable to attend, you may contact info@cacana.org at least 48 hours before the event to request a transfer of your registration (if available).
5. Refund Process
5.1. Approved refunds will be processed to the original payment method within 7–10 business days after confirmation.
5.2. CACANA Inc. NA is not responsible for delays caused by banks, credit card processors, or third-party payment platforms.
6. Contact for Refunds
All refund and order inquiries should be directed to:
📩 info@cacana.org
🌐 www.cacana.org
7. Governing Law
The laws of the State of Florida, USA, govern this Refund Policy.
All disputes arising from or related to this policy shall be resolved under the jurisdiction of the state and federal courts of Orange County, Florida.
