Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
Effective Date: August 8, 2025
1. Parties
1.1 These Terms of Purchase are entered into between you (hereinafter “you” or “Purchaser”) and Carletta Gaddis, doing business as Carletta The Closer (hereinafter “Company,” “we,” or “us”). You and the Company are collectively referred to herein as the “Parties.”
2. Acceptance of Terms of Purchase
2.1 The following Terms of Purchase (“Terms”) govern your use of, access to services, products, and content, . These Terms are legally binding, and it is your responsibility to read them before using, accessing services, products, and content. Your act of purchasing, using, or accessing services, products, and content, constitutes your acceptance of these Terms, including any modifications or updates that the Company may make to these Terms from time to time. Any such modifications or updates will be effective immediately upon notice to you, which may be given by any reasonable means, including via email or through an update posted on the Company’s website.
3. Term
3.1 These Terms shall be effective on the date of purchase or use of the services, products, and content and shall continue in full force until terminated as provided herein. Termination or expiration of these Terms shall not affect any rights or obligations that: (a) are meant to survive termination (including but not limited to indemnification, limitations of liability and hold harmless); and/or (b) have accrued prior to such termination.
4. Services Offered
4.1 Carletta Gaddis provides coaching, consulting, digital products, classes, real estate strategy sessions, and courses to clients.
5. Access to Services
5.1 No account creation is required. Your email address will serve as your access point for all services and communications.
6. Payments and Refunds
6.1 Payments for Digital Products, Services, Community, Classes and Events are non-refundable under any circumstances excluding coaching. Coaching paid in full is refundable up to 48 hours after purchase or the first session, which ever comes first. Partial payments for coaching is non-refundable under any circumstances due to the fact that each booking reserves a limited spot in the calendar and can’t easily be filled on short notice.
(a.) Purchaser may reschedule coaching with no penalty up to two times. On the third reschedule of a single or bundled service, a 25% rescheduling fee applies. Services will be paused until the rescheduling fee is paid. Regular sessions will resume only after payment. After 6 months if coaching is not resumed the unused sessions are considered completed, the agreement is considered expired and a 25% service fee is applied surviving expiration of agreement.
(b.) If your purchase includes calls with the Company, you are responsible for scheduling them. All bookings are non-refundable. If you have to cancel your call, please email Concierge@CarlettaTheCloser.com with the subject "CALL CANCELLATION/CALL RESCHEDULE- [date & time of your call]" no less than 48 hours before your call. If you do not show up to your call or reschedule within 48 hours, you forfeit your call.
6.2 Deposits for any service is non-refundable under any circumstances.
6.3 Purchaser agrees to pay the full price at the time of registration, even if deposits or payment plans are submitted. Purchaser remains responsible for full payment even if they discontinue use of the services, products, and content. Failure to complete payment will result in immediate termination of access to services, products, and content. Payments are processed through credit card or other available payment methods via the Company’s website.
6.4 After purchase of the Coaching Academy Program you will be emailed or contacted via phone call with details along with start date for academy subscription as well as a contract agreement within 24-72 hrs after purchase that requires a signature before your service starts.
6.5 All coaching services must be used in 1 year from purchase date
7. Late Fees
7.1 If the Company does not receive payment within 14 calendar days of the payment due date, Purchaser will be charged a late fee of 1.5% of the outstanding amount for each day that payment is not received. Services will be paused until the late fee is paid. Regular sessions will resume only after payment. After 6 months if Coaching is not resumed the unused sessions are considered completed, the agreement is considered expired and a 25% service fee is applied surviving expiration of agreement.
8. Chargeback
8.1 Purchaser must make every attempt to file for a refund before initiating a chargeback with a financial institution. In the event of a chargeback attempt, Purchaser agrees to forfeit all intellectual property and deliverables provided in connection with services. Carletta Gaddis reserves the right to present proof of purchase and these Terms to the financial institution investigating the dispute.
9. Rescheduling, Cancellations, Pauses & Time Off
9.1 To reschedule or cancel a Coaching Session or Coaching Service, contact us via email at Concierge@CarlettaThecloser.com. We encourage rescheduling rather than canceling. Please refer to our refund policy for associated fees. Client must reschedule or cancel by email up to 48 hours before appointment with approval or the skipped session is counted as a completed session.
(a.) If the Purchaser cancels or reschedules 3 sessions (individually or in combination) during the Coaching Agreement Carletta Gaddis has the right to terminate the contract without refund. A 25% service fee applies after 3 cancels or reschedules (individually or in combination). The Purchaser agrees to pay any outstanding balances within 60 days of termination or if the cancels and reschedules are approved by Carletta Gaddis, Coaching will be automatically paused and the unused sessions (excluding the 3 forfeited sessions considered completed upon forfeiture) will be paused and extended by date up to for 6 months. Services will be paused until the service fee is paid. Regular sessions will resume only after payment. After 6 months if coaching is not resumed the unused sessions are considered completed, the agreement is considered fully completed. The 25% service fee survives completion of agreement. The Purchaser agrees to pay any outstanding balances within 60 days of completion.
(b.) If the Purchaser is 10 minutes or more late for a session, the session is considered completed whether the Purchaser decides to come to the appointment or not.
9.2 Pauses
(a.)If the Purchaser has a life emergency and needs to pause Coaching, contact us via email at Concierge@CarlettaThecloser.com with the subject "PAUSE COACHING- [date of coaching agreement]". We encourage pausing rather than disappearing. Upon approval from Carletta, the unused sessions can be paused and extended by date up to for 6 months with no extra charge to the Purchaser. After 6 months the unused sessions are considered completed and the agreement is considered fully completed.
(b.) If the Purchaser has a life emergency disappears from coaching, after 3 consecutive forfeited sessions without contact from Purchaser, Coaching will be automatically paused and the unused sessions (excluding the 3 skipped sessions considered completed upon forfeiture) will be paused and extended by date up to for 6 months, a 25% service fee applies. Services will be paused until the service fee is paid. Regular sessions will resume only after payment. After 6 months if coaching is not resumed the unused sessions are considered completed, the agreement is considered fully completed. The 25% service fee survives completion of agreement. The Purchaser agrees to pay any outstanding balances within 60 days of completion.
9.3 Time Off Exclusion Policy
To maintain excellence and sustainability in service delivery, please note the following planned time off periods:
The last week of July
The last week of November
Christmas week (December 24–31)
New Years (January 1-7)
During these blackout periods, all sessions, classes, communication, and deliverables are paused. Any coaching timeframes or package durations will be adjusted accordingly to account for these planned breaks.
We encourage all clients to plan ahead and schedule sessions outside these dates. You'll receive reminders in advance so you can maximize your time and strategy sessions with intention.
9.4 Coaching Availability Clause
(a.) Consultations with Carletta Gaddis are scheduled based on her availability within the scope of her business operations. While every effort is made to honor scheduled consultations, business demands take priority, and in some cases, consultations may not be fulfilled due to availability constraints.
(b.) Coaching is booked on a tentative basis, meaning availability is subject to change. If Carletta is unable to attend scheduled coaching, you will be notified on the day of the appointment or in advance if scheduling conflicts arise. In such cases, coaching will be extended to complete the agreed upon number of sessions.
(c.) By booking coaching, you acknowledge that availability is not guaranteed and that adjustments may be made as necessary.
10. Recordings And Use Of Live Training Sessions
10.1 Consent to Recording and Use
(a.) By participating in live training sessions or events hosted by Carletta Gaddis, you acknowledge and agree that these sessions may be recorded and later used as pre-recorded lessons for educational purposes.
(b.) You hereby grant the Carletta Gaddis the irrevocable and unrestricted right to use, reproduce, distribute, display, and create derivative works from the recordings, including your voice, image, likeness and other attributes captured during these sessions and recordings.
10.2 Questions and Participation
(a.) If you ask questions or participate in discussions during live training sessions, you understand and consent to the recording of your voice, image, and likeness as part of the overall recording.
10.3 Confidential Information
(a.) Carletta Gaddis will make reasonable efforts to exclude any personally identifiable or sensitive information from the recordings before using them for pre-recorded lessons. However, it is your responsibility to avoid sharing any confidential or sensitive information during live sessions.
10.4 Release of Information
(a.) You understand that certain topics may be anonymously and hypothetically shared with others for training, supervision, mentoring, evaluation, further coach professional development, coaching and/or consultation purposes. You consent to the release of this information provided it is released anonymously.
10.5 Limited Use for Educational Purposes
(a.) The recordings obtained from live training sessions will be used solely for educational purposes within the Carletta Gaddis’s business. The recordings may be made available to other members who were not present during the live session to benefit from the knowledge shared and future members.
10.6 Withdrawal of Consent
(a.) You may opt out any time. If you wish to withdraw your consent to the use of your voice, image, and likeness in the recordings, you must notify the Carletta Gaddis in writing. Please note that this withdrawal will only apply to future use of the recordings and not to any recordings already in use.
11. Feedback
11.1 By submitting reviews, comments, or testimonials, input, suggestions, ideas, recommendations, or other information regarding the Services, you grant us permission to use them for an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to use the Feedback in any manner and for any purpose included, but not limited to marketing and promotional purposes, including on our website, social media, and advertising materials.
12. Intellectual Property
12.1 All content provided by Carletta Gaddis, including digital products, branding, logos, course content, and materials, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or share any content without written permission. These Terms do not grant Purchaser any ownership of the services, products, and content or the Company’s intellectual property. Any infringement or misuse of the Company’s intellectual property will result in legal action.
12.2 Intellectual Property and Confidentiality Clause
(a.) By enrolling in Carletta’ Gaddis’s course, attending any live class or downloading and digital products, you agree that all course materials, live class content, login access, digital products and associated resources are strictly for your personal use only. Any attempt to sell, reproduce, share login access, or distribute details of the live class or digital products without prior written consent will result in an immediate assessment of a $5,000 penalty fee. This fee will be strictly enforced, and legal action may be pursued to protect the intellectual property rights of the course.
13. Limitation of Liability & Disclaimer of Warranties
13.1 We are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including loss of data, revenue, or business opportunities.
13.2 You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site, Products and or Services. Additionally, Carletta Gaddis is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third-party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Carletta Gaddis has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Carletta Gaddis cumulative liability to you exceed the total purchase price of the product/service you have purchased from Carletta Gaddis and if no purchase has been made by you, Carletta Gaddis cumulative liability to you shall not exceed $100.
Without limiting the foregoing “Limitation of Liability” provision, the Site, Products and/or Services is provided to you “AS IS” and Carletta Gaddis specifically DISCLAIMS ALL WARRANTIES OR ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, TITLE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND CONTENTS. FURTHER, WE DO NOT WARRANT THAT ACCESS TO THIS SITE OR CONTENT WILL BE UNINTERRUPTED.
14. Indemnification
14.1 You agree to indemnify, defend, and hold harmless Carletta Gaddis, its affiliates, officers, employees, contractors, and partners from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: your use or misuse of our services, products, or website, your violation of these Terms and Conditions, your violation of any third-party rights, including intellectual property or privacy rights, or any dispute between you and a third party related to your use of our services.
(a.) You acknowledge that it is your responsibility to verify and vet any recommended vendors or specialists to your own satisfaction. Carletta Gaddis is not liable for outcomes that result from third-party referrals.
15. No Guarantees
15.1 We cannot guarantee any outcome of using or consuming the Products, the Services, and/or participation in any Program. We make no guarantees other than that the course/product/service described in the product/service description shall be reasonably provided to you in accordance with this Agreement. You acknowledge that Company cannot guarantee any results of the Products/Services/Program as such outcomes are based on subjective factors (including, but not limited to, your participation/implementation/market conditions/etc.) that cannot be controlled by Company. Any testimonials or reviews shared by Company are not a representation of guaranteed results, only possible results. User not achieving his or her desired results is not grounds for a refund, partial or otherwise.
16. Errors & Omissions
16.1 The Site, Content, Products and/or Services may contain typographical errors or inaccuracies, and may not be current or complete. We reserve the right to correct these errors, inaccuracies, or omissions at any time without prior notice. We also make no representation or warranty as to the information provided, regardless of its source. We disclaim all liability for any inaccuracies, errors or omissions in the Site, in our Content, Products and/or Services.
17. Subscription Terms & Recurring Membership
17.1 Enrollment in the community includes a recurring subscription, billed automatically based on your selected plan (monthly, quarterly, or annually). By subscribing, you authorize ongoing charges to the payment method provided, until you choose to cancel. You can cancel at any time.
(a.) Automatic Renewal
Your membership will renew at the end of each billing cycle to ensure uninterrupted access to community resources, tools, and support. Should you wish to cancel, you may do so at any time through your account settings or by contacting us directly by email at Concierge@CarlettaTheCloser.com. Cancellations apply to future billing cycles only; partial periods are not eligible for refunds.
(b.) Membership Rate Adjustments
We may update our pricing to reflect the continued growth, value, and expansion of our offerings. If any changes occur, you will be notified in advance including via email or through an update posted on the Company’s website. Adjusted rates will apply to future renewals, and continued membership constitutes agreement to the revised terms.
(c.) Payment & Account Status
If a scheduled payment is declined, we may attempt to process it again. If unsuccessful, access to the community may be paused until payment is resolved. Repeated failed attempts may result in cancellation of your membership.
18. SMS and Email Communications
18.1 By enrolling in our services, joining our programs, attending events, or providing your contact information, you consent to receive emails and SMS (text) messages from us related to your coaching, consultations, classes, community access, or real estate services. These communications may include, but not limited to appointment reminders, service updates, educational content, promotional offers, marketing messages, reminders, newsletters and relevant resources designed to support your success.
(a.) Some messages may be sent using automated technology.
(b.) Standard message and data rates may apply based on your mobile carrier.
(c.) You can opt out of promotional emails at any time by clicking the “unsubscribe” link at the bottom of any email.
(d.) To stop receiving SMS messages, reply "STOP" to any message. Please note that opting out of promotional communications will not stop essential service messages such as receipts, login instructions, or reminders for scheduled sessions.
(e.) We respect your privacy. Your contact information will not be sold or shared with unaffiliated third parties for their marketing purposes and we use your information only as outlined in this policy and in accordance with applicable laws.
19. Community & Forum Interaction Clause
19.1 As a valued member of our community, you are required to adhere to the following rules of conduct while participating in discussions, forums, and any other interactive features of our Products and/or Services, where applicable. These rules are designed to ensure a positive and respectful environment for all participants.
19.2 User Generated Content
By participating in our private forums, online community, coaching spaces, or any related discussion channels (“Community”), you agree to the following:
(a.) You may post, share, or upload content in the form of text, questions, comments, images, videos, and other materials (“User Content”). You retain ownership of any intellectual property rights in your User Content. However, by submitting it to the Community, you grant us a non-exclusive, royalty-free, worldwide, irrevocable, and perpetual license to use, host, reproduce, distribute, publish, display, or create derivative works from your content for purposes related to operating and improving the Community and its offerings.
(b.) This license includes, but is not limited to sharing insights or testimonials (with or without attribution), featuring anonymized lessons or discussions in marketing or educational content, backing up or archiving community contributions.
19.3 Visibility & Confidentiality
(a.) Please note that your contributions may be visible to other members. While we strive to maintain a respectful and professional space, we do not guarantee confidentiality. We encourage discretion when sharing sensitive business or personal information.
19.4 Responsibility & Rights
(a.) You represent and warrant that your contributions, are your original work or you have the right to post them, do not infringe on any third-party rights (e.g., copyright, trademark, privacy), comply with all applicable laws, regulations, and guidelines.
(b.) You agree that you are solely responsible for the content you post and the impact it may have. We do not endorse, verify, or assume responsibility for any User Content submitted by others.
19.5 Moderation & Removal
We reserve the right (but are not obligated) to moderate, edit, or remove any content that violates our community standards, disrupts the space, or is deemed inappropriate, harmful, promotional, or misleading. Repeat violations may result in restricted access or removal from the Community.
19.6 Community Guidelines
(a.) No Promotions or Spam
Give more than you take in this group. Self-promotion, spam and irrelevant links aren't allowed.
(b.) Respect Everyone’s Privacy
Being part of this group requires mutual trust. Authentic, expressive discussions make groups great, but may also be sensitive and private. What's shared in the group should stay in the group. Do not share information or screenshots from the group outside of the group without Admins permission.
(c.) Share The Group
If you are finding value in this group you are encouraged to share the link the group to invite others to the group that will find value in the shared experiences, questions and thoughts and contribute value to the group so we can help as many people as possible.
(d.) Be Kind & Courteous
We're all in this together to create a welcoming environment. Let's treat everyone with respect. Healthy debates are natural, but kindness is required.
(e.) No Direct Solicitation - Provide Valuable Info
Please refrain from directly soliciting information from other members of the group. Instead, provide the information in your post or comments and avoid asking members to message you directly on the first comment or anything that doesn't add value to the group. The goal is to give more than you take in this group. Therefore self promotion, spam, and irrelevant links aren't allowed.
(f.) No Hate Speech or Bullying
Make sure everyone feels safe. Bullying of any kind isn't allowed and degrading comments about things like race, religion, culture, sexual orientation, gender or identity will not be tolerated.
(g.) Report issues
If you encounter any issues or notice a rule violation, please report it to the Admin whether then engaging in public disputes. Email: Concierge@CarlettaTheCloser.com
(h.) Technical support
If you are having trouble logging in having trouble with the website please email technical support: Concierge@CarlettaTheCloser.com
(i.) Stay Accountable
You’re encouraged to ask for help and accountability, but ghosting after asking for support, or publicly calling out others without context, may lead to warnings.
(j.) Admins Reserve the Right to Remove Anyone
If your presence is causing harm, friction, or draining group energy—whether or not a rule was technically broken—we reserve the right to remove you without prior warning.
(k.) All Feedback is Welcome—Respectfully
We’re open to suggestions for improving the space. Please email your feedback instead of posting grievances publicly. We’ll review and respond at Concierge@CarlettaTheCloser.com
(l.) Disclaimer
This group's post/ content is meant to be used for informational purposes only and it does not constitute and is not a substitute for legal advice, financial or investment advice. Please do your own research and seek out the guidance of professionally trained and licensed individuals for your specific situation before making any decisions.
20. Modifications to Terms
20.1 We reserve the right to modify these Terms at any time. Updated versions will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.
21. Severability
21.1 If any provision of this Agreement is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining terms and shall not affect the validity and enforceability of any remaining provisions. The rest of this Agreement will remain in full force and effect.
22. Termination
22.1 (a.) Violation of our Terms and Conditions or Community Guidelines
(b.) Non-payment or chargebacks
(c.) Abusive, harmful, or disruptive behavior toward staff, other members, or the business
(d.) Misuse of materials, content, or services (including unauthorized sharing or reselling)
(e.) Fraudulent or illegal activity
22.2 Upon termination:
(a.) Your right to access and use any services, materials, or community features will immediately cease.
(b.) You may lose access to any coaching portals, replays, templates, or digital content included in your purchase or subscription.
(c.) No refunds will be issued unless otherwise stated in a specific refund policy.
22.3 We may also terminate or pause services if your account becomes inactive or if required by law or legal process.
22.4 If you wish to terminate your agreement with us, you may do so by providing written notice via email at Concierge@CarlettaTheCloser.com, subject to the cancellation and refund terms outlined in this agreement.
23. Governing Law
23.1 These Terms of Use and are governed by the laws of the State of Georgia, without giving effect to its conflict of laws provisions. You agree to submit to the personal and exclusive jurisdiction and venue in the state and federal courts sitting in Fulton County, Georgia for all disputes, claims, and actions arising from or in connection with the Services or otherwise under these Terms of Use. We operate the Services from our offices in Georgia, and we make no representation that the Services are appropriate or available for use in other locations.
24. Force Majeure
24.1 Neither party shall be held liable or responsible for any failure or delay in performance under this Agreement when such failure or delay is caused by events beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor strikes, civil unrest, pandemics, government restrictions, or failure of utilities or internet service providers. In such cases, obligations under this Agreement shall be suspended for the duration of the force majeure event.
25. Recovery Of Litigation Expenses
25.1 If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.
26. Hold Harmless
26.1 By accessing or using our services, you agree to indemnify, defend, and hold harmless the Company, its affiliates, agents, employees, directors and representatives, from and against any claims, actions, losses, damages, liabilities, costs, or expenses (including reasonable attorney’s fees) arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services (vi) in connection with your use of the services, participation in coaching, classes, workshops, or any other related activities, including but not limited to any violation of these Terms and Conditions or any applicable law. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such an event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
(a.) This indemnity shall apply regardless of whether the claim arises out of negligence or misconduct and shall survive the termination of any agreements or services provided by Carletta Gaddis.
27. Personal Information
27.1 Your submission of personal and non-personal information through the store is subject to the privacy policy of the platform you are using (e.g., Shopify, Kajabi, Teachable, etc.). By using our services, you acknowledge and agree to the applicable platform’s privacy policy.
28. Copyright and Trademark Protection
28.1 All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at Concierge@CarlettaTheCloser.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
29. Contact Us
29.1 For questions about these Terms, please contact us at:
Email: Concierge@CarlettaTheCloser.com
Business Location: Georgia, USA
Private Coaching with Carletta
By participating in Carletta Gaddis’s private coaching, you acknowledge that the results you achieve are dependent on your own actions, efforts, commitment and market conditions.
While we provide guidance, resources, and strategies, the ultimate responsibility for implementing these concepts and cultivating success rests solely with you.
We do not guarantee specific outcomes or profits, and no assurance is given that any information provided will ensure personal or financial gains.
Each participant’s journey is unique, and your success will largely be determined by the time, dedication, and consistency you invest.
Business & Executive Coaching Disclaimer
Carletta Gaddis provides mentoring and strategic guidance only and does not act as an agent, employee, or decision maker for the Purchaser. All business decisions remain the sole responsibility of the Purchaser. Carletta Gaddis shall not be held liable for any outcomes resulting from the Purchaser’s implementation of advice or strategies discussed during coaching sessions.
Budgeting & Financial Coaching Disclaimer
Carletta Gaddis is not a licensed financial advisor, registered investment advisor, or certified financial planner. Any financial guidance offered is general in nature and does not constitute personalized financial, investment, or tax advice. The Purchaser is advised to seek the counsel of a qualified financial professional before making any financial decisions.
Mastermind Session Attendance and Travel Policy
By registering for a mastermind session hosted by Carletta Gaddis, you acknowledge that these events are held in various cities and states, and Carletta Gaddis is not responsible for any travel accommodations. Once your payment has been submitted, no changes, cancellations, or refunds will be allowed. For security and privacy reasons, all travel details, including the exact location, will be provided to you within 72 hours of the scheduled meetup.
If you are unable to attend a scheduled class or Mastermind session, we are happy to apply your credit toward future classes or sessions. This policy helps ensure you still receive the full value of your investment.
Attendees are required to arrive at least 15 minutes before the session begins and must plan to stay for the entire duration of the mastermind. Please note that no part of the mastermind session will be recorded, and no session materials or recaps will be provided via email. Additionally, for the professionalism of the event, no children are permitted to attend.
Non-Disparagement and Confidentiality Clause
By enrolling in Carletta Gaddis’s course or attending any live class hosted by Carletta Gaddis, you agree to refrain from publicly making any negative, disparaging, or defamatory comments regarding Carletta Gaddis, doing business as Carletta The Closer, the real estate course, the digital products, or the live class. Furthermore, sharing any confidential or proprietary information about the course or class or digital products is strictly prohibited. This also includes directing others to do so. Any violation of this clause, including public disclosure of class-related information, will result in a $5,000 penalty fee, which will be strictly enforced, with legal action pursued if necessary. This provision in no way restricts your ability to communicate reviews or performance assessments about Company’s goods or services. This section survives termination.
Non-Compete Clause
By enrolling in and completing Carletta Gaddis’s courses or attending any live class, you agree that you will not create, teach, or offer any real estate-related courses, classes, or educational programs—whether online or in person—within 36 calendar months of your course completion or attendance. This restriction includes, but is not limited to, teaching or training others on buying real estate, selling real estate, or real estate investment. Violation of this clause may result in legal action in a Georgia court.
Virtual Class Disclaimer
All virtual classes, workshops, or sessions are conducted via Zoom. It is your responsibility to ensure that your device, internet connection, and any necessary software are functioning properly prior to the class. We are not responsible for any technical difficulties on your end, including but not limited to connectivity issues, audio/video problems, or inability to access the platform.
We do not provide technical support before, during, or after the session. No refunds or rescheduling will be provided due to individual technical issues. We recommend testing your setup in advance to avoid disruptions.
Third-Party Vendors and Recommendations Disclaimer
From time to time, we may provide referrals or recommendations to third-party vendors, service providers, or specialists ("Vendors") for your convenience. Please note:
We are not responsible or liable for the performance, actions, outcomes, or quality of work provided by any recommended or referred Vendor.
You are solely responsible for conducting your own due diligence. This includes verifying the Vendor's credentials, licenses, experience, insurance, and qualifications to your own satisfaction prior to engaging in any agreement or service.
By choosing to work with any Vendor we mention or refer, you acknowledge and accept full responsibility for the relationship and any resulting outcomes.
Earnings Disclaimer & No Financial Guarantees
No financial results, earnings, or investment guarantees are made. Any examples, case studies, or testimonials shared are for illustrative purposes only and do not promise or imply specific outcomes. Your success depends on your personal effort, experience, and external market conditions.
Intellectual Property & Recording Prohibition
All content shared within our classes, coaching sessions, workshops, and events is curated exclusively for enrolled clients and remains the sole intellectual property of the Company. These experiences are designed to deliver unmatched value in a private, trusted environment. For that reason, recording (audio, video, or otherwise), duplicating, copying, distributing, or repurposing any portion of the sessions or provided materials without prior written authorization from the Company is strictly forbidden. This includes screenshots, screen sharing, or any form of capture intended for personal archiving, redistribution, or commercial gain.
By participating, you agree to honor the integrity of this experience and respect the proprietary nature of the work. Any violation of this clause will be treated as a serious breach of these Terms and Conditions, and the Company reserves the right to pursue immediate legal and equitable remedies to protect its intellectual property.
