Terms and Conditions
Christal Lynn Collective LLC
Effective date: 09/01/2025
Contact email: christal.lynn.xo@gmail.com
PLEASE READ THESE TERMS CAREFULLY BEFORE PURCHASING OR PARTICIPATING.
These Terms and Conditions ("Terms") govern your use of the websites, checkout pages, digital materials, coaching services, and private communities operated by Christal Lynn Collective LLC ("Company," "we," "us," or "our"). These include Company offerings marketed under Christal Lynn, Rewritten & Rising, REORIENT, REWRITE, and RECLAIM, to the extent offered by the Company (collectively, the "Services"). Services may be delivered through Stan Store, Telegram, Substack, email, video calls, or other identified platforms.
We make these Terms available before purchase or enrollment and request affirmative acceptance at checkout or registration. If you do not agree, do not purchase or enroll. You must be at least 18 to purchase or participate in coaching and private communities.
Your order confirmation, the offer description shown when you purchase, and any separately signed client agreement form part of your agreement with the Company. A separately signed agreement controls if it conflicts with these Terms; otherwise, specific purchase terms control over general provisions. Platform terms also apply to use of third-party platforms. These Terms do not automatically cancel prior signed agreements or override rights that applicable law makes nonwaivable.
1. Personal use and access to materials
Our lessons, audio activations, guided practices, journal prompts, recordings, videos, worksheets, written posts, and other Company materials ("Content") are for your personal educational use. Upon enrollment or purchase, we grant you a limited, nonexclusive, nontransferable license to access the Content included in your purchase for the disclosed access period.
You may download materials where we expressly provide that option and make personal notes or print worksheets for your own use. You may not share logins or private invitation links; sell, republish, redistribute, or publicly upload Content; or use it to deliver your own coaching, courses, or commercial services without written permission. Do not upload proprietary Content or other participants' disclosures into AI systems or other outside services without the relevant owners' express permission.
Access duration, delivery dates, live components, and included support are those disclosed when you purchase. A program's live delivery period is not a promise of permanent access. We will not shorten a promised access period merely by updating these Terms.
2. Copyright and ownership
The Company or its licensors own the intellectual property rights in Company Content, except where identified otherwise. Your purchase provides permission to use the Content as described in Section 1, not ownership of it. You retain ownership of your original personal reflections and other submissions, subject to Section 6.
3. Brand rights and respectful participation
Company names, offering names, logos, photographs, and branding may not be used to imply affiliation, certification, or endorsement without written permission. Nothing here asserts that a name is a registered trademark unless it is identified as such.
Participants must treat one another respectfully. Harassment, threats, discrimination, doxxing, unsolicited selling, and unauthorized sharing of another person's private information are prohibited. Do not provide diagnoses or present yourself as another participant's medical, mental health, or legal professional within a Company community.
We may remove material that violates these Terms or reasonably threatens participant safety. These rules do not prohibit honest reviews, lawful complaints, reporting misconduct, or seeking professional advice. Report suspected intellectual property violations to the contact email above, identifying the work, the location of the alleged infringement, and your contact information.
4. Educational coaching and scope of services
The Services provide education, personal development, and coaching concerning identity, self-trust, boundaries, and life after divorce or significant change. References to nervous system awareness, regulation, embodiment, somatic practices, or emotional processing describe educational approaches; they do not represent medical treatment, psychotherapy, or a promise to treat trauma or any health condition.
The Services do not establish a physician-patient, therapist-client, attorney-client, or other licensed professional relationship. They do not diagnose, treat, or cure mental or physical health conditions, provide individualized medical or legal advice, or replace qualified care. Do not change medication, treatment, legal strategy, or court-ordered obligations based on program material. Consult appropriately licensed professionals for those matters.
Participation is voluntary. You may decline a practice, take a break, or choose not to disclose personal information. Stop a practice if it causes pain, dizziness, panic, or significant distress, and seek qualified support as appropriate. Request suitable professional guidance before participating if you have concerns about a practice. Information is provided in good faith, but may contain errors; we will make reasonable efforts to correct material errors brought to our attention.
5. Electronic communications and support
We may send electronic receipts, access instructions, scheduling notices, and other communications needed to fulfill your purchase. You are responsible for providing a working email address and checking the designated delivery platform.
Marketing subscriptions and permissions are handled separately from necessary service communications. You may unsubscribe from marketing emails using the provided mechanism. Purchasing alone does not constitute blanket consent to marketing texts, automated calls, or unrelated messaging.
For REWRITE, Telegram is the primary space for daily audios, reflections and prompts, questions, wins, and community discussion unless your purchase materials state otherwise. Support availability and response expectations will be provided during onboarding. Community access does not include continuous monitoring, immediate replies, unlimited private coaching, or emergency support. For immediate danger or a medical emergency, contact local emergency services.
6. Your submissions, confidentiality, testimonials, and recordings
You retain ownership of your original posts, reflections, messages, images, and other submissions. You grant us only the limited permission needed to host, display to the intended participants, moderate, and use those submissions to deliver the Services. This does not give us ownership of your story or permission to use it in advertising.
We will request separate, specific permission before using an identifiable testimonial, screenshot, participant story, name, image, or voice in marketing. Permission to participate is not permission to be featured publicly. Private submissions will not be used to train an AI model without separate express permission.
Keep other participants' identities, stories, and personal details confidential. Do not screenshot, forward, record, or repost their contributions without their permission. This obligation does not prevent reporting unlawful conduct, complying with law, seeking confidential professional advice, or describing your own experience without exposing others' private information.
We will handle private disclosures with reasonable care, but group participation is not legally privileged and we cannot guarantee other participants' conduct. We may disclose information when legally required or reasonably necessary to address a serious safety concern or protect legal rights.
If a live session will be recorded, we will explain the intended audience, purpose, and access period and obtain affirmative consent from everyone who will be recorded before recording begins. If you do not consent, contact us about an alternative way to participate before that session. Participants may not independently record sessions. Company-created lessons that do not include participant contributions may be recorded and distributed as part of the purchased program.
7. Account security and Telegram participation
Protect your account credentials and private links. You are responsible for your account activity except where applicable law provides otherwise. Let us know promptly if you suspect unauthorized access.
Telegram groups and other online communities are not guaranteed-confidential clinical settings. Depending on your settings and the platform, members may see your display name, username, profile photograph, posts, and other information you make visible. Review privacy settings before joining, including phone number visibility. Share only what you are comfortable disclosing, and avoid identifying details about children, former partners, or legal proceedings.
We use reasonable safeguards, but no platform or electronic transmission is completely secure. This provision does not eliminate our obligations under applicable privacy or security laws.
8. Privacy and third-party processing
Our separate Privacy Policy must explain what personal information we collect, why we collect it, which service providers receive it, retention practices, and applicable privacy choices. It will be linked where personal information is collected and before checkout. These Terms do not replace that policy or waive privacy rights.
Information may be processed by the providers used to deliver the Services, such as checkout and payment processors, Telegram, email services, scheduling tools, and video platforms. Their own terms and privacy policies also apply. We do not promise that all information remains solely within the Company or that third-party platforms provide health-record confidentiality protections.
9. No guaranteed outcomes; limited warranties
Your experience depends on your circumstances, participation, and other factors. We do not guarantee a particular emotional, health, relationship, financial, or life outcome, reconciliation, recovery timeline, or specific change within 14 days or any other period. Testimonials describe individual experiences and do not establish what you will achieve.
To the extent permitted by law, general informational Content is provided "as is" without implied warranties of merchantability or fitness for a particular purpose. This does not excuse failure to deliver purchased Services as described, override express promises, permit misleading claims, or exclude warranties or remedies that cannot lawfully be excluded.
10. Platform disruptions, program changes, and removal
Third-party providers may experience outages, delivery errors, account restrictions, or changes outside our reasonable control. We will make reasonable efforts to restore delivery or provide a suitable alternative. A third-party issue does not automatically eliminate our responsibility to deliver what you purchased.
We may make reasonable adjustments to delivery methods or schedules while preserving the material benefits purchased. If we cancel a paid program or cannot provide a material component, we will offer an appropriate refund for the undelivered portion. You will not be required to accept a materially different program or date in place of a refund when we cannot deliver the purchased service.
For serious or repeated violations of these Terms, we may restrict or terminate participation. Where appropriate, we will first provide notice and an opportunity to correct the issue; immediate removal may be necessary for safety or serious misconduct. Removal is not retaliation for an honest review. Any refund or remaining payment obligation will be assessed in light of services delivered, the applicable purchase agreement, and law; removal does not automatically permit us to retain payment for all undelivered services.
11. Payments, refunds, installments, and subscriptions
Prices, currency, applicable taxes, delivery details, access duration, and payment schedules must be disclosed before purchase. You agree to pay the disclosed amount using an authorized payment method. Later price reductions do not automatically entitle earlier purchasers to a refund.
Except where a purchase-specific policy offers more favorable terms or applicable law requires otherwise, digital downloads are nonrefundable once delivered or made accessible, and paid coaching and cohort enrollments are final upon purchase. Not attending, not completing the material, changing your mind, or not achieving a desired result does not by itself create a refund entitlement. The nonrefund policy does not apply to unauthorized or duplicate charges, our failure to deliver, or rights that cannot lawfully be waived. Contact us promptly about billing or delivery errors.
For a fixed-price program paid in installments, the payment plan spreads the total price over time; it is not a month-to-month subscription. Remaining installments remain due unless a refund, termination remedy, or other applicable right changes that obligation. You authorize only the charges and dates disclosed and accepted at checkout. No undisclosed penalty or automatic acceleration is imposed by these Terms.
REWRITE cohort enrollment does not automatically renew. Any separate recurring membership or subscription requires clear disclosure of its recurring price, billing frequency, renewal and cancellation terms, and affirmative authorization before billing. We will provide an acknowledgment, applicable notices, and a usable cancellation method, including online cancellation where required. These general Terms alone do not authorize recurring charges.
Nothing here limits your right to dispute an unauthorized or otherwise legally disputable charge with your payment provider. Contacting us first is encouraged but is not a condition of exercising that right.
12. Limitation of liability
To the fullest extent permitted by law, the Company is not liable for indirect, incidental, special, punitive, or consequential losses arising from the Services. For an ordinary contract or negligence claim relating to a particular paid offering, our aggregate liability is limited to the amount you paid for that offering during the 12 months before the event giving rise to the claim.
These limitations do not apply to fraud, intentional misconduct, gross negligence, obligations or remedies that cannot be limited by law, or liability for personal injury where limitation is prohibited. They do not reduce an agreed or legally required refund. If a limitation is unenforceable in your circumstances, applicable law controls. These Terms do not promise that any liability limitation will be enforceable in every jurisdiction.
13. Coaching calls, attendance, and scheduling
If your purchase includes individual sessions, you are responsible for booking within the access period disclosed before purchase. Request cancellation or rescheduling at the contact email above at least 48 hours before the appointment. A missed session or cancellation with less than 48 hours' notice may count as used, subject to applicable law and reasonable consideration of emergencies.
If we cancel an individual session, we will offer a reasonable rescheduling option; if we cannot provide it within the agreed service period, we will refund the undelivered session's allocated value. Scheduled group sessions generally cannot be rescheduled for individual absences. Replays are included only when expressly promised and recording consent requirements are met.
The number and length of sessions, booking deadlines, any expiration date, and any separate cancellation terms must be disclosed before purchase. This section does not create live calls or private messaging access where your offer does not include them.
14. Responsibility for unlawful submissions and third-party claims
To the extent permitted by law, you agree to reimburse the Company for reasonable losses and legal expenses arising from a third-party claim caused by your knowing infringement of another person's intellectual property rights, unlawful disclosure of another person's private information, or intentional unlawful conduct through the Services. This does not apply to losses caused by the Company's negligence, breach, or misconduct, or to your lawful exercise of consumer rights.
We will provide prompt notice of a covered claim and reasonable opportunity to participate in its defense. No settlement may admit fault on your behalf or impose an obligation on you without your written consent. This section does not impose a general duty to indemnify us merely because you participated or experienced an adverse outcome.
15. Company relationship and nonwaivable rights
Your agreement is with Christal Lynn Collective LLC. References to Christal Lynn identify the individual or public-facing brand providing Services on the Company's behalf. Participation does not create a partnership, employment relationship, professional certification, or authorization to represent the Company.
Company personnel and licensors may rely on provisions protecting their Content or conduct to the extent permitted by law. No provision eliminates personal responsibility where applicable law imposes it, or restricts lawful complaints, truthful reviews, agency reports, or nonwaivable consumer rights.
16. Governing law, disputes, and severability
These Terms are governed by Illinois law, without displacing mandatory protections that apply in your jurisdiction. Subject to those protections and any nonwaivable right to use another forum, disputes will be brought in the Illinois state courts located in Madison County, Illinois, or the United States District Court for the Southern District of Illinois, as applicable. Nothing prevents either party from using a small claims court with proper jurisdiction. These Terms do not require arbitration or waive jury trial or class-action rights.
We encourage contacting us first to seek an informal resolution, but doing so is not required before exercising legal rights and does not change filing deadlines. If a provision is unenforceable, it will be limited or severed as law permits without invalidating the rest of the agreement. Failure to enforce a provision once is not a waiver of future enforcement.
17. Changes to these Terms and contact
We may update these Terms prospectively and will identify the effective date. Changes will not retroactively alter a completed purchase or reduce an existing promised benefit without your express agreement or a lawful basis. For material changes affecting ongoing Services, we will provide direct notice and obtain renewed agreement where required. Posting alone is not treated as consent to new fees, expanded use of private disclosures, or changes to recurring billing.
Questions, scheduling requests, privacy concerns, and billing inquiries may be sent to christal.lynn.xo@gmail.com.