TERMS AND CONDITIONS OF PURCHASE
Effective Date: October 10, 2026
These Terms and Conditions of Purchase (the “Terms”) apply to purchases made from Clarity with Claudia (“Clarity with Claudia,” “Company,” “we,” “us,” or “our”) through our Stan Store and related checkout pages. By checking the agreement box and completing a purchase, you confirm that you have read, understood, and agree to these Terms, together with any product-specific terms shown at checkout.
1. ELIGIBILITY
You must be at least 18 years old and legally able to enter into a binding agreement to purchase our products or services. By purchasing, you represent that you meet these requirements and that the information you provide is accurate.
2. SPIRITUAL AND INTUITIVE SERVICES
Our tarot readings, intuitive readings, spiritual guidance, classes, memberships, voice messages, digital materials, and related offerings are intended for personal insight, reflection, education, and entertainment. They are not a substitute for professional medical, mental-health, psychological, legal, financial, tax, or other licensed advice. We do not diagnose, treat, prescribe, or provide emergency or crisis services. If you are experiencing an emergency, contact the appropriate local emergency service or qualified professional.
No particular result, prediction, outcome, relationship development, financial result, healing result, or personal transformation is promised or guaranteed. You remain solely responsible for your choices, actions, decisions, and use of the information provided.
3. OFFER DETAILS
The description, price, delivery method, timing, included services, expiration dates, and other offer-specific terms displayed on the applicable checkout page are part of your agreement with us. If an offer-specific term conflicts with these general Terms, the offer-specific term controls for that purchase.
4. PAYMENT AND AUTHORIZATION
You authorize the payment processor used at checkout to charge your selected payment method for the amount and on the schedule disclosed before purchase. You are responsible for maintaining a valid payment method and for all authorized charges. Prices may change for future purchases or future subscription periods, but changes will not alter a charge already completed. Applicable taxes may be added at checkout.
If a payment fails, we may pause delivery, access, appointments, membership benefits, or other fulfillment until the balance is paid. We may cancel an unpaid order or subscription after reasonable notice.
5. SUBSCRIPTIONS, MEMBERSHIPS, AND AUTOMATIC RENEWAL
When an offer is sold as a subscription or membership, it automatically renews at the price and frequency disclosed at checkout until canceled. Unless the checkout states otherwise, each renewal is charged on the recurring date established by the original purchase date.
You may cancel at any time before the next renewal by using the cancellation method provided by Stan or in your purchase communications, or by emailing admin@claritywithclaudia.com. Cancellation stops future renewal charges but does not create a refund or credit for the current billing period. Payments already processed are non-refundable and are not prorated, except where required by law or expressly stated in the offer. Where applicable, access continues through the end of the paid billing period.
Unused appointments, messages, benefits, or other membership features do not roll over unless the checkout page expressly says they do. Canceling a subscription does not cancel or refund an appointment already scheduled within a paid period.
6. REFUNDS AND FINAL SALES
Except where required by law or where a checkout page expressly provides a different written policy, all sales are final and non-refundable.
Digital products are non-refundable once access, a download, a link, or other delivery has been provided. If a technical problem caused by us prevents delivery, contact admin@claritywithclaudia.com so we can provide replacement access or, when replacement is not reasonably possible, an appropriate refund.
Readings, sessions, custom work, classes, memberships, and other services are non-refundable because time, preparation, and availability are reserved for the purchaser. If we cancel a paid service and cannot provide a reasonable replacement date or substitute fulfillment, we will provide an appropriate refund or credit for the portion we canceled.
7. SCHEDULING, RESCHEDULING, LATE ARRIVALS, AND NO-SHOWS
You are responsible for scheduling and attending purchased appointments before any stated expiration date. Unless the checkout page states otherwise, at least 24 hours’ notice is required to reschedule. A cancellation or rescheduling request made with less than 24 hours’ notice, or failure to attend, may result in forfeiture of the appointment without refund or replacement.
If you arrive late, the session may still end at the originally scheduled time. We are not required to extend, replace, or refund the missed portion. If we need to reschedule, we will offer a reasonable replacement time.
8. COMMUNICATION ACCESS AND RESPONSE TIMES
Any access by email, WhatsApp, text message, voice message, community platform, or another communication channel is limited to the scope described on the checkout page. Messaging access does not include unlimited availability, emergency support, live conversations, or additional full readings unless expressly stated. Responses are provided as availability allows.
Third-party platforms such as Stan, WhatsApp, email providers, videoconferencing services, and payment processors have their own privacy and security practices. Although we use reasonable care, we cannot guarantee the security or uninterrupted availability of third-party systems. Do not use these channels for emergencies or send information you do not want transmitted through a third-party service.
9. CONFIDENTIALITY AND CLIENT RESPONSIBILITY
We treat information shared during private services with care and do not intentionally disclose it except with your permission, as needed to deliver the purchased service through our providers, to protect safety or legal rights, or as required by law. Our services do not create a therapist-client, doctor-patient, attorney-client, fiduciary, or other legally privileged relationship.
You are responsible for choosing an appropriate private location for sessions and for protecting access to your email, devices, recordings, links, and accounts.
10. INTELLECTUAL PROPERTY AND PERSONAL USE
All readings, recordings, voice messages, written interpretations, course materials, worksheets, videos, graphics, meditations, downloads, and other content we provide are owned by or licensed to Clarity with Claudia and are protected by applicable intellectual-property laws.
Your purchase gives you a limited, personal, non-exclusive, non-transferable license to use the content for your own private, noncommercial purposes. You may not copy, publish, post, distribute, resell, sublicense, teach from, create derivative commercial products from, or publicly share the content without our prior written permission. You may not record a live session without our prior consent. Gift recipients receive the same limited personal-use rights.
11. ACCEPTABLE CONDUCT
You agree not to misuse our services; harass, threaten, impersonate, or abuse us or others; interfere with our systems; share access credentials; use our content unlawfully; or violate the rights of another person. We may suspend or terminate access or services for conduct that threatens safety, violates these Terms, or materially disrupts delivery. No refund is required when access is terminated because of your material breach or misconduct, except where required by law.
12. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, our offerings and content are provided “as is” and “as available.” We do not make warranties, express or implied, regarding accuracy, completeness, availability, merchantability, fitness for a particular purpose, non-infringement, or any particular personal or professional outcome. Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Clarity with Claudia will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, opportunities, data, goodwill, or anticipated results arising from a purchase or use of an offering.
To the fullest extent permitted by law, our total liability for any claim related to a purchase will not exceed the amount you paid to Clarity with Claudia for the specific product or service giving rise to the claim during the three months before the event giving rise to the claim. These limitations do not apply where liability cannot lawfully be limited.
14. INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful misuse of our content or services, your material breach of these Terms, or your violation of another person’s rights. This provision does not require you to indemnify us for our own unlawful conduct, gross negligence, or willful misconduct.
15. EVENTS OUTSIDE OUR CONTROL
We are not responsible for delay or failure caused by events reasonably outside our control, including illness, severe weather, power or internet outages, platform failures, labor disruptions, government action, or similar events. We will use reasonable efforts to communicate and provide substitute fulfillment, a credit, or a refund when appropriate under the circumstances.
16. ELECTRONIC AND SMS COMMUNICATIONS
By purchasing or communicating with us electronically, you consent to receive transactional notices, receipts, scheduling information, service updates, and records by email or through the contact method you provide.
If you provide a mobile number, you consent to receive appointment confirmations, reminders, and responses to booking inquiries by text message. Message frequency varies; message and data rates may apply. Reply STOP to opt out of SMS or HELP for assistance. Opting out of SMS does not prevent you from receiving your purchased service through another available method. Marketing messages require any separate consent requested at checkout. We do not sell or rent your phone number.
17. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Before filing a claim, you agree to contact us at admin@claritywithclaudia.com and make a good-faith effort to resolve the dispute informally. Subject to applicable consumer-protection law, any court proceeding must be brought in a state or federal court with proper jurisdiction in Georgia.
18. CHANGES TO THESE TERMS
We may update these Terms from time to time. The version presented and accepted at the time of purchase governs that purchase. Updated Terms apply prospectively to later purchases and, after reasonable notice, future subscription renewals. A material change will not retroactively alter a completed transaction.
19. SEVERABILITY, WAIVER, AND ENTIRE AGREEMENT
If any provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce a provision once is not a waiver of the right to enforce it later. These Terms and the applicable checkout page form the entire agreement regarding the purchase and replace prior discussions or representations about that purchase, except for a separate written agreement signed by both parties.
20. CONTACT
Questions, cancellation requests, delivery issues, or notices regarding these Terms may be sent to:
Clarity with Claudia
admin@claritywithclaudia.com
