TERMS AND CONDITIONS AND PRIVACY POLICY
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TERMS AND CONDITIONS
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
Collective Trio LLC
Effective Date: 5/24/26
ACCEPTANCE OF TERMS
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” or “you”) and Collective Trio LLC (“Company,” “we,” “our,” or “us”).
By accessing, purchasing, or using any of our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Certain services and transactions may be processed through third-party platforms, including Stan Store, and are subject to their respective terms and policies.
These Terms apply whether accepted electronically, through checkout, or by accessing or using our services.
If you do not agree, you must not use our services.
2. BUSINESS INFORMATION
Business Name: Collective Trio
Contact Email: Support@thecollectivetrio.com
3. SCOPE OF SERVICES AND PRODUCTS
The Company provides digital products and may expand its offerings in the future.
3.1 Current Offerings
3.2 Future Offerings (If Applicable)
• Online courses
4. DIGITAL PRODUCTS – LICENSE AND USE
Upon purchase of any digital product:
• You may not reproduce, distribute, resell, sublicense, or share the product
Access is granted upon purchase and may be revoked by the Company for violations of these Terms.
5. INTELLECTUAL PROPERTY RIGHTS
All content, products, and materials provided by Collective Trio, including but not limited to:
• E-books
• Digital downloads
• Online courses
• Workshops
• Educational content
• Physical products
• Text, graphics, branding, logos, designs, videos, templates, and resources
are the sole and exclusive property of the Company and are protected by applicable intellectual property, copyright, trademark, and other laws.
No rights are granted except as expressly stated in these Terms.
6. PAYMENT TERMS
• All payments must be made in full at the time of purchase
• Accepted payment methods are those made available at checkout
• You agree to provide accurate and complete payment information
Failure to complete payment will result in cancellation of the transaction.
7. REFUND POLICY (STRICT – DIGITAL PRODUCTS)
Due to the nature of digital products:
• All sales are final
• No refunds, returns, or exchanges will be provided under any circumstances
8. CHARGEBACKS AND PAYMENT DISPUTES
By purchasing from the Company, you agree to contact the Company first at support@thecollectivetrio.com to attempt to resolve any billing or purchase-related issues before initiating a chargeback or payment dispute with your bank or payment provider.
Unauthorized or fraudulent chargebacks made after access to products or services has been delivered may result in:
• Immediate suspension or termination of access to products and services
• Restriction from future purchases
• The Company taking reasonable steps to recover lost revenue, chargeback fees, processing fees, administrative costs, and any other associated expenses where permitted by law
9. FUTURE PHYSICAL PRODUCTS (IF APPLICABLE)
If physical products are introduced:
• Shipping costs, timelines, and delivery details will be disclosed at checkout
• The Company is not responsible for delays caused by shipping carriers or external events
10. USER OBLIGATIONS
You agree not to:
• Share, copy, or distribute purchased materials
• Use the content for commercial purposes without authorization
Violation of these Terms may result in suspension, termination, or legal action where appropriate.
11. DISCLAIMER OF WARRANTIES
All products and services are provided on an “as is” and “as available” basis.
The Company makes no warranties, express or implied, including but not limited to:
• Suitability for your specific needs or intended use
• Accuracy or completeness
12. NO GUARANTEE OF RESULTS
The Company does not guarantee any specific results, outcomes, or success from the use of its products.
All use is at your own discretion and risk.
12.5 WELLNESS DISCLAIMER
The information, content, products, and materials provided by Collective Trio are intended for educational and informational purposes only and are not intended as medical, psychological, financial, legal, or professional advice.
You should consult a qualified professional regarding your specific situation before making decisions based on any information provided by the Company.
Use of our content, products, and services is at your own discretion and risk.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
• The Company shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or services.
Total liability shall not exceed the amount paid by the Customer
All use of our products, services, and content is at your own risk
14. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Collective Trio, its owners, affiliates, employees, contractors, and representatives from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• Your use or misuse of our products, services, or content
• Your violation of these Terms
• Your infringement of any intellectual property or other rights of any third party
• Any harm, injury, or damages resulting from your reliance on our content, products, or services
This obligation shall survive the termination of your use of our services.
15. TERMINATION AND RESTRICTION OF ACCESS
The Company reserves the right to:
• Suspend or terminate access to products or services
16. FORCE MAJEURE
The Company shall not be held liable for delays or failure to perform due to events beyond its reasonable control, including but not limited to:
• Natural disasters
• Technical failures
17. MODIFICATION TO TERMS
The Company reserves the right to update or modify these Terms at any time.
Changes become effective upon posting. Continued use constitutes acceptance.
18. PRIVACY POLICY
Your use of our website, store, and services is also governed by our Privacy Policy. This policy explains how we collect, use, and protect your personal information.
By accessing or using our services, you agree to the collection and use of your information in accordance with our Privacy Policy.
19. GOVERNING LAW
These Terms shall be governed by the laws of New York.
20. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
21. ENTIRE AGREEMENT
These Terms constitute the entire agreement between the User and the Company regarding use of services.
22. CONTACT INFORMATION
For inquiries or concerns:
Email: support@thecollectivetrio.com
Business Name: Collective Trio
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PRIVACY POLICY
Collective Trio LLC
Effective Date: 5/24/26
INTRODUCTION
This Privacy Policy (“Policy”) describes how Collective Trio LLC (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you access our services, website, or purchase our products.
By using our services, you acknowledge that you have read and understood this Policy.
2. SCOPE OF POLICY
This Policy applies to all users, customers, and visitors who:
• Access our website or digital storefront such as Stan Store
Purchase digital or physical products (including digital products such as e-books, courses, workshops, and other educational content) and physical products or merchandise that may be offered in the future.
3. INFORMATION WE COLLECT
We collect personal information necessary to operate our business effectively.
3.1 INFORMATION YOU PROVIDE DIRECTLY
• Full name
3.2 TRANSACTION INFORMATION
Purchase history
Order confirmations
Product access details
3.3 AUTOMATICALLY COLLECTED INFORMATION
• IP address
4. LEGAL BASIS FOR PROCESSING (WHERE APPLICABLE)
We process personal data based on:
• Contractual necessity (to fulfill purchases and deliver products)
• Legitimate business interests (to improve services and operations)
5. HOW WE USE YOUR INFORMATION
We use collected information to:
Process and fulfill purchases
Deliver digital products, courses, workshops, and any physical products or services offered in the future
Communicate with you regarding transactions
Provide customer support
Improve our services, content, and user experience
Send updates, offers, or relevant communications (where applicable)
6. PAYMENT PROCESSING
7. DISCLOSURE OF INFORMATION
We do not sell or rent your personal information.
We may disclose information to:
• Trusted service providers (e.g., payment processors, analytics tools)
• Platform providers used to operate our store
We use third-party platforms such as Stan Store to process orders and store limited user data required for fulfillment.
8. DATA RETENTION
We retain personal information only as long as necessary to:
• Fulfill the purposes outlined in this Policy
• Comply with legal and regulatory obligations
9. DATA SECURITY
We implement reasonable technical and organizational safeguards to protect your personal data.
While we implement reasonable safeguards to protect your information, no method of electronic transmission or storage is completely secure
10. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Withdraw consent (where applicable)
Requests can be made using the contact information below.
11. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies or similar technologies and analytics analytics tools (such as Google Analytics or similar services, if used to):
• Enhance user experience
• Analyze usage and performance
By using our services, you consent to the use of cookies and similar technologies where permitted by law.
You may disable cookies through your browser settings.
12. THIRD-PARTY SERVICES AND LINKS
Our services may include links to third-party websites or platforms.
Certain features of our storefront may be hosted or operated through third-party platforms, including Stan Store. We are not responsible for the independent privacy or security practices of such platforms.
We are not responsible for the privacy practices or content of such third parties.
13. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.
If such data is identified, we will take appropriate steps to delete it.
14. INTERNATIONAL DATA TRANSFERS
Your information may be processed or stored in locations outside your country of residence.
By using our services, you consent to such transfers where applicable.
15. CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective upon posting. Continued use constitutes acceptance.
16. GOVERNING LAW
This Policy shall be governed by the laws of New York.
17. CONTACT INFORMATION
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:
Email: Support@thecollectivetrio.com
Business Name: Collective Trio
18. ACKNOWLEDGMENT
By accessing our services or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
