
Understanding the ISO 9001 standard: Interpretation of the ISO 9001 and clauses by clause explanation including principles of quality management, risk based thinking, continual improvement along with exercises and practical case studies
Comprehensive Audit Planning: Complete guidance on planning the audit process with exercises on developing audit plan and checklist to execute the audit.
Effective Audit Execution: Learn to define the audit scope, fine-tune interviewing techniques, and assess evidence to ensure a thorough and accurate audit.
Impactful Reporting Techniques: Master converting audit data into clear, concise, actionable reports including non-conformity findings for stakeholders.
Interpersonal Skills: Develop a heightened capacity for effective interaction and collaboration to deal with different mindsets.
Alignment with ISO 19011: Understand and apply the comprehensive guidance provided by ISO 19011 – guidelines for auditing.