Frontstead First Shift Emergency Kit
$9
Just made shift lead, supervisor or bar lead? This kit is for the shift in front of you today. Short scripts, playbooks and fill-in cards you can print, keep on a clipboard and use on the floor. No fluff and no motivational-poster talk.
WHAT'S INSIDE (15 printable pages, one topic per page):
- Your first shift, doors to close: what to check before doors, pre-shift, during the rush and at close
- Pre-shift huddle script (5 minutes) and a fill-in huddle card
- Rush-hour playbook: in the weeds, 86'd items, short-staffed, kitchen or bar backup
- Hard-shift playbook: upset guest, staff conflict, no-show, someone walks out, injury
- Quick 10-minute one-on-one script for a new team member
- New-hire day-1 checklist (front of house, back of house, bar)
- Opening and closing checklists for FOH, BOH and bar (generic, easy to adapt)
- Safety walk card with space for notes
- Escalation card: - NEW: Shift transfer of work in progress (WIP): how to hand over unfinished prep, cooling batches, catering orders and open problems at shift change, plus a full-page fill-in WIP log
- Short notes for cafes, fine dining, pubs, catering event days and hotel breakfast or banquets
WHAT YOU GET (instant download, 2 files):
- PDF to print or fill in on a tablet (US Letter)
- Editable Word file (.docx): change the wording, add your restaurant's own steps, and print as many copies as you need for yourself. Opens in Microsoft Word, Google Docs (File > Open > Upload) and Apple Pages.
Want to go deeper? The Frontstead First 90 Days Workbook (also in this shop) walks you through your first three months as a new leader.
LICENSE: personal use, for you or one shift lead you give it to. Managers buying for a team: message me for team copies. No resale or sharing of the files.
General guidance only. Follow your company's policies and the laws where you work. This is a digital download; no physical item is shipped.
Written with AI-assisted tools and reviewed and edited by hand.