Terms and Conditions
1. Provider
Es Ravella d'es Cavalls S.L.
Polígono 21, Parcela 249
07500 Manacor, Illes Balears
Spain
NIF: B57768608
Email: welcome@es-ravella.com
Websites: es-ravella.com · stan.store/EqXtra
Terms of Purchase — UNSPIRAL
2. What you are buying
My courses are self-guided digital educational and practice resources. Course materials may include pre-recorded video lessons, digital workbooks, written materials, audio files, guides and other digital content. All included materials are provided online. No physical goods are shipped.
Unless a product page expressly states otherwise, no individual coaching, assessment, correction, feedback on exercises, professional advice or monitoring of learning progress is included. Participants are not required to submit exercises, journals, practice records or other materials.
3. Right of withdrawal for digital content (EU/EEA consumers)
If you are a consumer in the EU or EEA, you generally have a statutory right to withdraw from this contract within 14 days.
We provide digital course access immediately after successful payment. If you exercise your statutory right of withdrawal within 14 days, please send a clear statement to welcome@es-ravella.com. We will process your refund in accordance with applicable consumer law.
4. Access
Access is provided for the lifetime of the product, meaning for as long as the Provider makes UNSPIRAL available in its current or a substantially equivalent form. The Provider may migrate the course to another platform or make reasonable technical changes, provided that access to the purchased core content is maintained in the current or a substantially equivalent form.
5. Your licence
The course is for your personal use. You may not share your login, copy, resell, republish or distribute any part of the material. All content remains the property of Es Ravella d'es Cavalls S.L.
6. What my Courses are not
My courses may include general information, observations and self-reflection exercises relating to horses, equine behaviour, rider behaviour, nervous-system responses, confidence, fear and the rider–horse relationship.
My courses do not provide medical, psychological, psychotherapeutic or veterinary diagnosis, treatment or individual assessment for you, your horse, or any other person or animal. They are not a substitute for professional medical, psychological, therapeutic, veterinary, behavioural or in-person riding instruction where this is needed.
If you or another person are experiencing severe distress, a crisis, or a diagnosed or suspected mental-health condition, please seek support from an appropriately qualified professional. If a horse shows pain, illness, lameness, sudden or severe behavioural change, or a safety concern, seek advice from a qualified veterinarian and/or appropriate in-person professional.
7. Riding is a risk you carry
Safety and personal responsibility
Horse riding and horse handling involve inherent risks. You are responsible for assessing your own skills, your horse, the environment and whether it is safe to ride, handle a horse or use any exercise or technique discussed in a course. Do not use any technique in a situation you would not otherwise consider safe. Where appropriate, practise in a controlled environment and seek qualified in-person instruction.
8. Payment and invoicing
Stripe or PayPal processes payment. Prices include VAT where applicable. You receive an invoice by email.
9. Governing law
Spanish law applies. If you are a consumer resident in the EU/EEA, mandatory consumer-protection provisions of the country of your habitual residence remain unaffected.
10. Community access
Where access to a community is included, it is provided as an optional peer-to-peer space for connection and general discussion. Community access does not include individual coaching, diagnosis, assessment, feedback on exercises or monitoring of learning progress. Please do not use the community for urgent safety, medical, veterinary or mental-health concerns.
11. Contact
welcome@es-ravella.com
