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First Responder Edge | Scot Sorensen

31+ years training dispatchers. Real-world tools for real-world success.

The Dispatcher's Edge | 911 Disp Trainee Wkbk

The Dispatcher's Edge | 911 Disp Trainee Wkbk

$35.99

Feeling overwhelmed during 911 dispatcher training?

Learning to become a public safety dispatcher means juggling CAD systems, radio communications, unit numbers, geography, agency procedures, and much more.

The Dispatcher's Edge was created to help you organize what you're learning so you can spend less time searching through scattered notes and more time developing your skills.

Created by a retired 911 dispatcher with 31 years of experience and decades of training new dispatchers, this 206-page workbook includes:

  • Organized training notes and CAD reference pages

  • Unit number and address confusion logs

  • Training phase progress trackers

  • Call-handling reference worksheets

  • Self-evaluation and reflection exercises

  • Tools to identify areas needing additional practice

Your brain has enough to process. Give it one less thing to remember.

What you'll receive: A 206-page printable PDF workbook delivered digitally after purchase.

This is a supplemental training resource, not a certification course or replacement for your agency's policies and procedures.

Train Smarter. Build Confidence.

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