
Struggling to turn a frustrating problem into a clear written complaint? Start with a template you can personalise with your own facts, dates and evidence.
Your £9 download includes one 9-page PDF containing:
• Five complaint templates: faulty goods, poor service, disputed energy bills, council tax collection errors and social housing repairs.
• A follow-up letter for a missed or incomplete response.
• An evidence checklist and a simple evidence record.
• Links to official guidance and complaint routes.
How to use it: copy the relevant letter text from the PDF into an email or document, replace the bracketed fields, and remove anything that does not apply. This is a PDF download, not a Word file or a physical book.
Scope: UK consumer complaints; the council tax and social housing templates are intended for England. Check the route for your location and circumstances.
General information and drafting support, not individual legal advice or a guaranteed outcome. Check current rules and deadlines before sending.