Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
Your access to and use of this website, as well as all related websites operated by Reena Parmar | Genieality and Genieality Group Ltd (which includes Genieality, among others) (collectively the "Site") is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:
You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the "Content") are maintained for your personal use and information by Genieality Group Ltd (the "Company") and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.
All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at Genieality1@gmail.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company's Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.
NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER'S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER'S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY'S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES. YOUR EARNING POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN PRODUCTS, IDEAS, TECHNIQUES; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including, for example, your web service provider service, Stripe payment services, your software and/or any updates or upgrades to that software). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY ALSO RESERVES THE RIGHT TO LIMIT YOUR USE OF THE SITE AND/OR THE CONTENT OR TO TERMINATE YOUR ACCOUNT SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE, OR THAT YOU HAVE VIOLATED ANY OTHER RULES OR CONDITIONS OF THE COMPANY. THE COMPANY RESERVES THE RIGHT TO REFUSE ACCESS TO THE SITE AND/OR THE COMPANY'S CONTENT, PRODUCTS AND/OR SERVICES TO ANYONE IN ITS SOLE DISCRETION. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. DUE TO THE NATURE OF THE DIGITAL PRODUCT, THERE ARE NO REFUNDS OFFERED.
You agree that you will pay for all products you purchase through the Company. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING THE COMPANY WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. ALL SALES OF PRODUCTS ARE FINAL. Prices for products offered by the Company may change at any time, and the Company does not provide price protection or refunds in the event of a price reduction or promotional offering. If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by the Company.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
If your purchase includes calls with the Company, you are responsible for scheduling them. All bookings are non-refundable. If you have to cancel your call, please email Genieality1@gmail.com with the subject "CALL CANCELLATION- [date & time of your call]" no less than 48 hours before your call. If you do not show up to your call or reschedule within 48 hours, you forfeit your call.
You agree to indemnify and hold the Company and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney's fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such an event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
This agreement shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in Orange County, Florida. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms
Reena Parmar | Genieality
Terms and Conditions
Effective from April 2026
These Terms apply to all products, programmes, and services offered by Genieality.
Who We Are
These Terms and Conditions are between you (the Client or you) and Reena Parmar, trading as Genieality (Genieality, we, us, our).
Trading name: Genieality | Reena Parmar
Company: Genieality Group Ltd
Email: Genieality1@gmail.com
Website: stan.store/Genieality
By purchasing any product or service from Genieality, you confirm that you have read, understood, and agree to be bound by these Terms.
2. What We Offer
Genieality offers the following types of products and services:
• Digital downloads, PDF guides, frameworks, and self-reflection tools, including The Invisible Mirror and Identity Shifting Map and related products
• Online courses and digital programmes which are self-paced or structured learning delivered digitally
• 1:1 coaching and sessions, individual sessions delivered online
• Group programmes - cohort-based or community programmes delivered online
• Memberships and subscriptions - ongoing access to content, community, or coaching
The specific details, inclusions, and pricing of each product or service will be set out on the relevant sales page at the time of purchase. These Terms apply across all offerings unless otherwise stated in a specific product agreement.
The Identity Shifting Map is Reena Parmar’s original framework based on personal experience, observation and interpretation. It is an educational recognition + orientation tool, not medical, psychological, therapeutic, financial or legal advice. Experiences can have many possible causes, so always use your own judgement and seek appropriate professional support where needed. No specific outcomes are promised or guaranteed. No refunds, all sales are final
3. Not a Substitute for Professional Support
All products and services offered by Genieality are for personal development, self-reflection, and transformational education purposes only.
Nothing offered by Genieality constitutes or should be interpreted as therapy, psychotherapy, or counselling, medical, psychiatric, or clinical advice or treatment, a diagnosis of any kind, or legal, financial, or other regulated professional advice.
If you are experiencing significant mental health challenges, emotional distress, crisis, or any physical health concern, please seek support from a qualified professional. Genieality’s work is not a replacement for that support.
By purchasing, you confirm that you understand this distinction and take full responsibility for how you engage with the content.
4. Purchasing and Payment
All prices are displayed at the point of purchase and are inclusive of any applicable taxes unless otherwise stated. Payment is required in full before access is granted to any digital product or programme.
For 1:1 sessions, payment terms will be confirmed at the point of booking. Where a session is not paid in advance, Genieality reserves the right to withhold or withdraw access until payment is received.
For memberships and subscriptions, recurring payments will be taken automatically on the schedule agreed at sign-up. It is your responsibility to ensure payment details remain valid. Access may be suspended if a payment fails.
All payments are processed via our third-party payment platforms including but not limited to Stan Store and Stripe. By purchasing, you also agree to the relevant payment platform’s terms of service.
4a. Pre-Sale and Founder Purchases
From time to time, Genieality may offer products for purchase prior to their completion and official release (pre-sale or founder offers). Where this is the case, the following terms apply.
The expected delivery timeframe will be clearly stated on the relevant sales page and in post-purchase communications. Genieality commits to delivering the product within that timeframe.
If delivery is delayed beyond the stated timeframe, affected customers will be notified directly with a revised delivery date. If a customer no longer wishes to proceed following a delay notification, a full refund will be issued on request.
Pre-sale purchases are made on the understanding that the product is in active development and may undergo refinements before final delivery. The core framework and content will be as described at the point of purchase.
All other terms in this agreement including intellectual property, refund policy upon delivery, and the not-for-clinical-use disclaimer apply in full to pre-sale purchases once the product has been delivered.
5. Digital Products - Delivery and Access
Digital products are delivered electronically, typically via an immediate download link and/or email upon successful payment. It is your responsibility to ensure your email address is entered correctly at checkout.
We recommend downloading and saving your copy of any digital product immediately. Genieality cannot guarantee ongoing availability of download links and accepts no responsibility if a link expires before you have saved the file.
Access to course platforms, membership areas, or programme portals will be granted within the timeframe stated on the relevant sales page. If you experience any access issues, please contact us at Genieality1@gmail.com.
6. Refund Policy
Digital Downloads
Because digital products are delivered and accessible immediately upon purchase, we are unable to offer refunds once the product has been accessed or downloaded. This is in accordance with the Consumer Contracts Regulations 2013, which excludes the right to cancel for digital content where delivery has begun with the consumer’s prior consent. By completing your purchase of a digital product, you acknowledge that delivery begins immediately and that you waive your right to cancel under this regulation.
Online Courses and Programmes
Where a course or programme has not yet been accessed, you may request a refund within 14 days of purchase. Once you have logged in, accessed materials, or attended any sessions, no refund will be issued.
1:1 Coaching and Sessions
Sessions cancelled by the Client with less than 24 hours’ notice will be forfeited and cannot be rescheduled or refunded. Sessions cancelled by Genieality will be rescheduled at a mutually convenient time. Where rescheduling is not possible, a full refund will be issued.
Group Programmes
Refund eligibility for group programmes will be stated on the relevant sales page. Where no specific terms are stated, refunds will not be available once the programme has commenced.
Memberships and Subscriptions
You may cancel your membership or subscription at any time. Cancellation will take effect at the end of the current billing period. No partial refunds will be issued for unused time within a billing period.
Faulty or Inaccessible Products
If you receive a corrupted, incomplete, or inaccessible file, please contact Genieality1@gmail.com within 7 days of purchase and we will resolve it promptly. This does not affect your statutory rights.
7. Intellectual Property
All content created by Genieality including but not limited to The Invisible Loop Decoder™, The Transformation Loop Map™, frameworks, guides, course materials, written content, and any other tools or resources is the original intellectual property of Reena Parmar | Genieality Group Ltd and is protected by copyright.
By purchasing any product or service, you are granted a non-exclusive, non-transferable personal licence to access and use the content for your own personal development only.
You may not share, gift, forward, or distribute any content to any third party, reproduce, copy, screenshot, or publish any part of the content in any format, use the content to create derivative works, courses, guides, programmes, or other products, resell, sublicence, or commercially exploit any content in any way, upload any content to file-sharing platforms, group chats, or any public or private online space, or represent Genieality’s frameworks or concepts as your own original work.
Any breach of these intellectual property terms may result in immediate termination of your access without refund, and Genieality reserves the right to pursue legal action where appropriate.
8. Confidentiality and Community Conduct
Where you participate in group programmes, live sessions, community spaces, or any group setting facilitated by Genieality, you agree to treat all other participants with respect and confidentiality, not share, screenshot, or discuss other participants’ contributions outside of the group, and engage in good faith and in the spirit of personal development.
Genieality reserves the right to remove any participant from a group setting whose conduct is disruptive, harmful, or in breach of these Terms, without refund.
9. Your Responsibilities
You are responsible for ensuring that the products and services you purchase are appropriate for your current situation and wellbeing, engaging with the content in a way that is safe and right for you, seeking appropriate professional support if anything surfaces that requires it, and ensuring you have the technical requirements to access digital products and online sessions.
Genieality makes no guarantee that engagement with any product or service will produce a specific result, transformation, or outcome. Results are individual and depend on a wide range of personal factors.
10. Disclaimer of Warranties
All products and services are provided in good faith and to the best of Genieality’s knowledge and experience. However, they are provided as is and Genieality makes no warranties, express or implied, regarding fitness for a particular purpose, specific outcomes or results, or the completeness or accuracy of content.
The frameworks and content within Genieality’s products are drawn from personal pattern recognition, lived experience, and original research. They are not based on clinical studies and should not be treated as empirically validated methodologies.
11. Limitation of Liability
To the fullest extent permitted by law, Genieality shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your purchase of or engagement with any product or service.
Our total liability to you in connection with any claim shall not exceed the amount you paid for the relevant product or service.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
12. Privacy and Data
When you purchase a product or service, your payment details are processed by our third-party platforms including Stan Store and Stripe. Please refer to their respective privacy policies for details of how your data is handled at the point of purchase.
We may collect your email address and use it to deliver your purchase, send you information about related products and services from Genieality, and communicate with you about your purchase. We will never sell your personal data to third parties. You can unsubscribe from marketing communications at any time using the link in any email we send.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your purchase shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
If you are purchasing from outside the UK, your local consumer protection laws may also apply to you. Nothing in these Terms affects your statutory rights under applicable local law.
14. Changes to These Terms
Genieality reserves the right to update these Terms at any time. The version in effect at the time of your purchase applies to that transaction. The most current version will always be available at stan.store/Genieality.
For ongoing services such as memberships or programmes, we will notify you of any material changes with reasonable notice.
15. Contact
For any questions about these Terms, your purchase, or any Genieality product or service, please get in touch.
Email: Genieality1@gmail.com
Website: stan.store/Genieality
© 2026 Reena Parmar | Genieality Group Ltd. All rights reserved.