TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING THIS WEBSITE, PURCHASING ANY PRODUCT OR SERVICE, OR BOOKING A CONSULTATION.
These Terms and Conditions (“Terms”) govern your use of the website, digital platforms, educational materials, consultations, mentorship services, digital products, communications, and related services operated by [Henry Nelson, including services provided by Henry Nelson (“Henry,” “Company,” “we,” “us,” or “our”).
By accessing the Site, submitting payment, booking a consultation, purchasing a product or service, or otherwise using our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.
If you do not agree with these Terms, do not purchase or use our services.
1. Nature of Services
The Company provides educational, mentorship, consulting, and informational services relating primarily to topics including:
Services may include one-on-one consultations, strategy calls, mentorship, educational materials, digital guides, courses, community access, videos, written materials, and other resources.
You acknowledge that you are purchasing access to Henry’s experience, perspective, educational guidance, and consultation — not a guaranteed financial, career, employment, business, or sales outcome.
2. No Earnings or Sales Guarantee
THE COMPANY MAKES ABSOLUTELY NO GUARANTEE, REPRESENTATION, OR WARRANTY REGARDING YOUR FUTURE INCOME, SALES PERFORMANCE, COMMISSIONS, REVENUE, PROFITABILITY, CLIENT ACQUISITION, EMPLOYMENT, PROMOTION, BUSINESS GROWTH, OR FINANCIAL SUCCESS.
You specifically acknowledge that:
You are not guaranteed to make any amount of money.
You are not guaranteed to generate any number of sales.
You are not guaranteed to obtain customers, leads, appointments, employment, promotions, or commissions.
You are not guaranteed to recover the cost of any service purchased from the Company.
Past results achieved by Henry, clients, customers, students, or any other person are not guarantees or predictions of your results.
Any examples of income, sales volume, professional success, commissions, travel, lifestyle, career advancement, customer results, or other outcomes are provided solely for illustrative or educational purposes.
Individual results vary substantially.
Your results depend on numerous factors outside the Company’s control, including your experience, effort, skills, communication ability, market conditions, employer, industry, available opportunities, finances, decision-making, implementation, consistency, and personal circumstances.
YOU ACCEPT FULL RESPONSIBILITY FOR YOUR OWN RESULTS.
3. Mentorship and Educational Purpose
The services are intended to provide access to the experience and perspective of an individual who has personally achieved success within sales and related professional environments.
The services constitute mentorship, education, strategy, and consultation only.
Henry may:
Offer feedback on your situation.
Share lessons from his personal experience.
Help identify potential areas for improvement.
Discuss communication and sales techniques.
Help organize goals and potential next steps.
Share frameworks and strategies that have worked for him.
Answer questions based upon his knowledge and experience.
However, the Company does not perform services on your behalf and cannot control how you implement any information discussed.
You remain solely responsible for all actions, decisions, communications, transactions, employment decisions, investments, purchases, and business activities undertaken following a consultation.
4. Not Financial, Legal, Tax, Investment, or Licensed Professional Advice
Nothing provided through the Site or Services constitutes financial planning, investment advice, securities advice, legal advice, accounting advice, tax advice, credit repair services, or advice from any other licensed professional unless expressly stated otherwise in writing.
Henry is sharing personal experience and educational information.
You should consult an appropriately licensed professional before making decisions requiring specialized professional advice.
5. Independent Decision-Making
You acknowledge that all decisions remain entirely your responsibility.
The Company does not have control over your:
Any decision you make after receiving information from the Company is made voluntarily and at your own risk.
6. No Employment or Business Opportunity
Purchasing a consultation, course, mentorship program, community membership, or other service:
Does not create an employment relationship with Henry or the Company.
Does not constitute a job offer.
Does not guarantee access to employment.
Does not create a partnership or joint venture.
Does not grant you access to Henry’s employer, professional contacts, clients, or business relationships.
Does not guarantee introductions, referrals, interviews, customers, or business opportunities.
7. No Employer Affiliation or Endorsement
Unless expressly stated otherwise in writing, the services offered by the Company are Henry’s independent educational and mentorship services.
Any reference to companies, employers, hospitality brands, workplaces, or other organizations with which Henry has worked or has been associated is provided solely as biographical or contextual information.
No employer, including Hilton or any affiliated company, sponsors, operates, endorses, guarantees, or is responsible for these services unless expressly stated otherwise in writing.
Purchasing a service does not create any relationship between you and Henry’s employer.
8. Testimonials and Examples
Testimonials, case studies, social media posts, screenshots, lifestyle content, customer feedback, professional accomplishments, or other examples appearing on the Site or social media are not guarantees of typical or future results.
A testimonial represents only the experience of the individual providing it.
You should not interpret testimonials or examples as promises regarding what you will earn or accomplish.
9. Eligibility
You must be at least 18 years old to purchase consultations, mentorship, digital products, courses, or other paid services unless the Company expressly permits otherwise in writing and obtains any legally required consent.
By purchasing, you represent that you are legally capable of entering into a binding agreement.
10. Consultation Bookings
If your purchase includes a scheduled consultation:
You are responsible for selecting and attending your scheduled appointment.
All appointment times are based on the time zone shown during booking.
You are responsible for ensuring that your contact information and calendar information are correct.
You should join the appointment on time.
Late arrival does not extend the scheduled appointment.
If you arrive late, the session may still end at its originally scheduled time.
11. Rescheduling, Cancellation, and No-Shows
Consultations are time-based professional services for which availability is specifically reserved.
A customer wishing to reschedule must provide at least 24 hours’ notice before the scheduled appointment.
The Company may permit one reschedule at its discretion.
Cancellations, rescheduling requests made less than 24 hours before an appointment, and failure to attend an appointment may result in forfeiture of the session and all fees paid.
No-shows are non-refundable.
If the Company must cancel a session, the Company will provide a reasonable opportunity to reschedule.
12. Refund Policy
Except where otherwise required by applicable law:
ALL CONSULTATION, MENTORSHIP, DIGITAL PRODUCT, COURSE, AND SERVICE SALES ARE FINAL.
Because consultation time is reserved specifically for the purchaser and digital materials may become immediately accessible following purchase, refunds are not provided because:
You changed your mind.
You did not attend your session.
You did not implement the information.
You did not achieve your desired result.
You did not generate sales.
You did not earn your desired amount of money.
You determined that the service was not suitable for you after delivery.
Your personal or professional circumstances changed.
Nothing in this provision eliminates any refund or consumer remedy that cannot legally be waived.
13. Payment Authorization
By purchasing, you authorize the Company and its third-party payment processors to charge the payment method provided for the stated purchase price and applicable taxes or fees.
You represent that you are authorized to use the payment method submitted.
Prices may change at any time for future purchases.
Changes in price do not entitle previous purchasers to refunds, credits, or price adjustments.
14. Chargebacks and Payment Disputes
You agree to contact the Company at [SUPPORT EMAIL] before initiating a payment dispute or chargeback so that the Company has a reasonable opportunity to address your concern.
Improper or fraudulent chargebacks may result in immediate termination of access to all Company products and services.
The Company reserves the right to provide payment processors and financial institutions with evidence including:
to dispute an invalid chargeback.
15. Intellectual Property
All materials provided through the Site or Services are owned by or licensed to the Company and are protected by applicable intellectual-property laws.
This includes, without limitation:
Videos
Guides
PDFs
Courses
Frameworks
Scripts
Templates
Graphics
Photographs
Written materials
Training materials
Presentations
Recordings
Branding
Website content
Your purchase provides a limited, personal, revocable, non-exclusive, non-transferable license to use materials for your own personal educational purposes.
You may not:
Reproduce materials.
Resell materials.
Share account credentials.
Upload materials elsewhere.
Distribute materials.
Teach or sell Company materials as your own.
Create substantially derivative commercial products.
Record or redistribute paid sessions without written permission.
Unauthorized distribution may result in termination of access and pursuit of available legal remedies.
16. Confidentiality of Consultations
Information voluntarily discussed during private consultations will be treated with reasonable discretion.
However, you should not disclose passwords, Social Security numbers, banking credentials, confidential employer information, trade secrets, or other sensitive information unnecessary to receiving the service.
The Company does not assume responsibility for information voluntarily disclosed by you beyond obligations imposed by applicable law.
17. Recording
You may not audio-record, video-record, screen-record, reproduce, livestream, publish, or distribute a private consultation without prior written permission from the Company and all other required parties.
Any recording by the Company will be conducted only in accordance with applicable law and any required consent.
18. Customer Conduct
The Company reserves the right to terminate a consultation or discontinue service if a customer engages in:
Where legally permitted, termination resulting from prohibited customer conduct may occur without refund.
19. Accuracy of Information
The Company attempts to provide useful and accurate information but does not guarantee that all information is complete, current, error-free, or suitable for every individual.
Sales strategies, platforms, industries, technologies, regulations, markets, and professional practices may change over time.
You are responsible for independently evaluating information before relying upon it.
20. Third-Party Services
The Company may use third-party platforms including scheduling providers, payment processors, video-conferencing software, email providers, social-media platforms, course-hosting platforms, and other technology providers.
The Company is not responsible for outages, security incidents, failures, delays, policies, or acts of independent third-party providers outside its reasonable control.
Your use of a third-party platform may also be governed by that provider’s terms.
21. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, SERVICES, CONTENT, CONSULTATIONS, AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, PERFORMANCE, RESULTS, OR FITNESS FOR YOUR INDIVIDUAL GOALS.
THE COMPANY DOES NOT WARRANT THAT ANY INFORMATION OR STRATEGY WILL PRODUCE A PARTICULAR RESULT.
22. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, HENRY NELSON, AND THEIR OWNERS, MEMBERS, OFFICERS, CONTRACTORS, EMPLOYEES, REPRESENTATIVES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR PURCHASE OR USE OF THE SERVICES.
THIS INCLUDES, WITHOUT LIMITATION:
LOST PROFITS
LOST SALES
LOST COMMISSIONS
LOST BUSINESS OPPORTUNITIES
LOST EMPLOYMENT OPPORTUNITIES
LOST DATA
REPUTATIONAL LOSS
BUSINESS INTERRUPTION
FINANCIAL LOSS
RELIANCE UPON INFORMATION PROVIDED
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY ARISING FROM ANY CLAIM RELATING TO A PARTICULAR PURCHASE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY FOR THE SERVICE GIVING RISE TO THE CLAIM.
23. Assumption of Risk
You voluntarily assume the risks associated with implementing business, sales, career, and financial decisions discussed through the Services.
You acknowledge that entrepreneurship, employment, sales, commission-based work, and business activities inherently involve uncertainty and potential financial loss.
24. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Company, Henry Nelson, and their owners, officers, contractors, employees, agents, representatives, successors, and assigns from claims, damages, liabilities, losses, judgments, costs, and reasonable attorneys’ fees arising from or relating to:
Your violation of these Terms;
Your misuse of the Services;
Your violation of applicable law;
Your infringement of another person’s rights;
Actions you take based upon information received through the Services; or
Your business, sales, employment, or professional activities.
25. Dispute Resolution and Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
To the fullest extent permitted by applicable law, any dispute, controversy, or claim arising out of or relating to these Terms, the Site, a purchase, consultation, mentorship service, digital product, or relationship between you and the Company shall first be addressed through good-faith informal resolution.
Before commencing arbitration, the complaining party must provide written notice describing the dispute and requested resolution and allow at least thirty (30) days for informal resolution.
If the dispute cannot be resolved, the dispute shall be resolved through individual binding arbitration in the State of Florida, except for claims eligible for small-claims court or requests for temporary or injunctive relief relating to intellectual property or unauthorized use of Company materials.
To the fullest extent permitted by law:
YOU AND THE COMPANY WAIVE THE RIGHT TO A JURY TRIAL.
ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Florida law generally recognizes written agreements to arbitrate, subject to ordinary contract defenses. Online Sunshine
26. Governing Law
These Terms and any dispute arising from them shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
For any dispute not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the appropriate state or federal court located in Orange County, Florida, unless applicable law requires otherwise.
27. Electronic Acceptance
You agree that clicking a checkbox, clicking “Purchase,” “Book,” “Pay,” “Submit,” or a similar button, electronically signing, or otherwise completing a purchase constitutes your electronic acceptance of these Terms.
Electronic contracts and signatures are recognized under Florida’s Uniform Electronic Transaction Act. Online Sunshine
28. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent legally permissible or severed, and the remaining provisions shall remain in full force and effect.
29. No Waiver
Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.
30. Entire Agreement
These Terms, together with any applicable checkout terms, refund policy, privacy policy, product description, or written agreement expressly incorporated by reference, constitute the entire agreement between you and the Company concerning the applicable services.
31. Modification of Terms
The Company may modify these Terms periodically.
Changes will apply prospectively from the date they are posted unless otherwise required by law.
The version in effect when you complete a purchase will generally govern that purchase.
