HERTAXPRO PURCHASE TERMS & REFUND POLICY
Effective September 28, 2026
By purchasing or accessing a HERtaxpro digital product, course, template, tool, or resource, you agree to these terms.
1. DIGITAL PRODUCTS AND ACCESS
Products are delivered digitally. You are responsible for providing a valid email address and maintaining access to your account and device. If you do not receive access, contact thrive@hertaxpro.com.
2. ALL SALES ARE FINAL
Because access to digital products is provided immediately, all sales are final and non-refundable. A correction may be considered only for a verified duplicate charge or a technical access problem that HERtaxpro cannot resolve. Contact thrive@hertaxpro.com within seven days of purchase. Refunds are not provided because a purchaser changed their mind, did not complete the product, expected a different outcome, or no longer needs the product.
3. GENERAL EDUCATION—NOT SPECIFIC ADVICE
HERtaxpro products provide general educational information only. They do not provide individualized tax, legal, financial, accounting, or investment advice and do not create a professional-client relationship. Your facts may require advice from a qualified professional who can review your complete situation.
4. NO GUARANTEED RESULTS
Examples, strategies, and case illustrations are educational. HERtaxpro does not guarantee tax savings, debt reduction, refunds, penalty removal, approval of an IRS or state request, business revenue, or any other result. Results depend on individual facts, eligibility, documentation, timing, government rules, and the purchaser’s actions.
5. TAX RULES CAN CHANGE
Tax laws, IRS and state procedures, forms, deadlines, and agency guidance may change. You are responsible for confirming current requirements with the appropriate government agency or a qualified professional before acting.
6. YOUR RESPONSIBILITY
You are responsible for the accuracy and completeness of your information, meeting filing and payment deadlines, keeping copies of submissions, monitoring agency notices, and deciding whether to use professional assistance. You remain responsible for all filings, payments, communications, and decisions made using the educational materials.
7. PERSONAL-USE LICENSE
Your purchase gives you a limited, personal, non-exclusive, non-transferable license to use the materials for your own education. You may not copy, reproduce, resell, share, distribute, publish, teach from, or create derivative products from HERtaxpro content without written permission.
8. PAYMENTS AND DISPUTES
You authorize the payment shown at checkout. Before filing a chargeback, contact thrive@hertaxpro.com so HERtaxpro can investigate a duplicate charge or access issue. Fraudulent use, unauthorized sharing, or misuse of materials may result in access termination without refund.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, HERtaxpro is not responsible for indirect, incidental, special, or consequential losses arising from use of or reliance on the materials. If liability is established, HERtaxpro’s total liability will not exceed the amount paid for the applicable product.
10. GOVERNING LAW
These terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. If any provision is found unenforceable, the remaining provisions will continue in effect.
11. CHANGES AND CONTACT
HERtaxpro may update these terms for future purchases. Questions about a purchase may be sent to thrive@hertaxpro.com.
