TERMS & CONDITIONS
Pocastylez Beauty Lounge LLC
Effective Date: __________________
Please read these Terms & Conditions carefully before using this website, booking services, enrolling in classes, or purchasing digital products from Pocastylez Beauty Lounge LLC (“Company,” “we,” “our”).
By accessing the site or completing a purchase, you agree to these Terms.
REFUND POLICY
1. All Sales Are Final
Due to the nature of our services—beauty services, classes, digital downloads, and educational materials—all sales are final and non-refundable.
This includes:
2. No Refunds for Change of Mind
Refunds are not issued for:
Changing your mind
Forgetting to attend
Scheduling conflicts
Not reviewing details before purchase
Not completing assignments
Deciding not to use the material
Not achieving desired results
Purchasing the wrong product
3. Technical Issues
If technical problems delay delivery of a product, we will resend the item.
If the issue cannot be resolved, you may receive:
You must email support within 48 hours of purchase with proof of the issue.
📧 Pocastylez@yahoo.com
CLASS POLICY (In-Person & Online Classes)
1. All Class Purchases Are Final
Tickets for any class, training, workshop, or education event are non-refundable and non-transferable, unless otherwise stated.
2. Rescheduling
If you cannot attend:
3. Lateness
Students arriving more than 15 minutes late may not be admitted and may forfeit their seat with no refund.
4. Models, Supplies & Requirements
Some classes require:
Details are provided in the class description.
Failure to follow instructions does not qualify for a refund.
5. Photography & Media Consent
By attending any class, you grant Pocastylez Beauty Lounge LLC the right to use photos, videos, and content featuring you or your work for:
Marketing
Social media
Education
Advertising
Portfolio use
6. Certification
Certificates are provided only to students who fully complete the class.
7. Payment Plans
Afterpay, Klarna, and any installment services are subject to their own policies.
Missed payments or disputes do not qualify you for a refund.
DIGITAL PRODUCT POLICY
1. Instant Access
Digital products (e-books, vendor lists, downloads, templates, PDFs, etc.) are delivered instantly via email or access link.
2. No Refunds
Because digital products cannot be returned, all digital product purchases are final.
3. One License Per Purchase
Digital products are for personal use only, not resale.
You may not:
4. Incorrect Email Address
If you enter the wrong email at checkout:
5. Download Limitations
You are responsible for saving your downloads.
Expired links or lost files do not qualify for refunds.
We may reissue access at our discretion.
WEBSITE TERMS (GENERAL)
(These include the sections you approved earlier, now expanded with the new policies.)
1. Ownership & Use of Content
All site content is owned by Pocastylez Beauty Lounge LLC and licensed for personal use only.
2. Copyright
All materials are protected by copyright.
3. Trademarks
All trademarks and images are the property of the Company. Unauthorized use is prohibited.
4. Accuracy of Information
We do not guarantee the accuracy of all content.
5. Electronic Consent
By purchasing or signing up, you agree to receive electronic communications.
6. Submitted Content
Any content you send becomes Company property.
7. Security
We use reasonable measures but cannot guarantee perfect security.
8. Privacy
We only share personal information as required by law.
9. Disclaimer
All content is provided “as is.”
No guarantee of business or financial results.
10. Third-Party Services
Not responsible for third-party provider errors (Stripe, Klarna, Afterpay, etc.).
11. Payment Terms
You agree to pay all fees using a valid payment method.
All sales are final.
12. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages.
13. Calls & Appointments
48-hour cancellation required.
Late cancellations or no-shows are forfeited.
14. Indemnification
You agree to hold the Company harmless from claims arising from misuse.
15. Third-Party Beneficiaries
These Terms protect our staff and partners as well.
16. Governing Law
These Terms are governed by Michigan law.
Any disputes must be handled in the courts of Kent County, Michigan.
17. Updates to Terms
We may revise these Terms at any time.
