TERMS AND CONDITIONS
Last updated: 16 September 2026
1. WHO WE ARE
These terms apply to products and services sold through this Stan Store by The Sales Growth Partner Ltd (company number 15409653), registered office: 51 Glen Road, Castle Bytham, Grantham, England, NG33 4RJ. Contact and support email: jadesmith@hotmail.com.
2. ORDERS AND PAYMENT
The product page describes the service or digital product and shows the total price in pounds sterling before you order. Payment is processed through Stan and its payment provider. Your contract with us begins when your order is confirmed by email. There is no subscription or rolling contract unless a product page expressly says otherwise.
3. WHAT YOU ARE BUYING
The Power Half Hour is one private 30-minute coaching session. The Strategy Session is one private 90-minute coaching session. Founder Mode includes five private two-hour coaching sessions (10 hours in total), the resources described on its checkout page and the stated between-session support. Founder Mode dates are agreed after purchase. The free Start Up Mum Strategy is a digital educational resource.
We provide business coaching and educational information. We do not provide legal, tax, accounting, medical or regulated financial advice. Results depend on your circumstances and actions, so no particular income, sales or business result is guaranteed.
4. BOOKINGS, ATTENDANCE AND RESCHEDULING
You are responsible for supplying accurate contact information, choosing or agreeing session dates and attending on time. To cancel or reschedule a booked session, email jadesmith@hotmail.com at least 48 hours before its start time. If you cancel, request a change with less than 48 hours' notice, or do not attend, the session will be treated as used unless we agree otherwise. If we need to move a session, we will offer a reasonable alternative.
5. CANCELLATION RIGHTS AND REFUNDS
Nothing in these terms limits your statutory consumer rights. If you buy as a consumer online, you will normally have 14 days from entering the contract to cancel without giving a reason. To cancel, send a clear statement to jadesmith@hotmail.com or use the model form below.
If you ask us to begin providing a service during the 14-day cancellation period and then cancel after delivery has begun, you may have to pay a reasonable proportion of the price for the service already supplied. You lose the right to cancel a service once it has been fully performed only where the law permits and you expressly agreed to early performance and acknowledged that consequence.
Outside any statutory cancellation or refund rights, purchases are non-refundable. This does not affect your rights where a service or digital product is faulty, not provided with reasonable care and skill, not as described, or not supplied.
6. DIGITAL CONTENT AND RESOURCES
Unless stated otherwise, resources are licensed to you for your own personal or internal business use. You may not copy, resell, publish, share or distribute them without our written permission. Any third-party platform or payment service is also subject to that provider's terms.
7. CLIENT RESPONSIBILITIES
You remain responsible for business decisions and implementation. Please participate honestly, complete any preparation requested and treat communications and sessions respectfully. We may pause or end delivery for abusive, unlawful or seriously disruptive behaviour, without affecting rights that cannot legally be excluded.
8. LIABILITY
We do not exclude liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights. Subject to that, we are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses where you purchase wholly for business purposes.
9. PRIVACY AND COMMUNICATIONS
We use the information supplied at checkout to administer your order, contact you about delivery and provide the purchased service. Marketing messages are sent only where you have consented or another lawful basis applies. Stan and payment providers process information under their own privacy terms.
10. COMPLAINTS
Please email jadesmith@hotmail.com with your name, order details and the issue. We will aim to respond within five working days and work with you to resolve it.
11. GOVERNING LAW
These terms are governed by the laws of England and Wales. If you are a consumer living elsewhere in the UK, you keep any mandatory protections and rights to bring proceedings available to you in your home nation.
MODEL CANCELLATION FORM
To: The Sales Growth Partner Ltd, 51 Glen Road, Castle Bytham, Grantham, England, NG33 4RJ; jadesmith@hotmail.com
I/We give notice that I/we cancel the contract for the following service or digital product:
Ordered on:
Customer name:
Customer address:
Customer email:
Date:
Signature (only if sent on paper):
