REZEVE POU NEGOSYE MACHIN PAW LA

PLEASE READ CAREFULLY BEFORE MAKING PAYMENT

Looking to Buy a Car?

Avoid costly mistakes when purchasing your vehicle.

• We help you search and negotiate the best deal

• We work to secure the best interest rate available

• We ensure you are not sold unnecessary add-ons or services

• We assist you through the contract signing process

• We make sure you make a smart and informed purchase

Looking to Refinance or Trade In Your Vehicle?

If your current car no longer fits your situation, we can help.

• We evaluate your vehicle and determine its real value

• We help you get the best price if you plan to trade it in

• We connect you with lenders offering competitive interest rates

What You’ll Get During Your Video Consultation

• Clear and detailed explanations of all your options

• Guidance to help you choose the best solution for your situation

• A review of your financial situation to support smarter decisions

• Answers to all your questions for full clarity and confidence

LI PATI SA/READ THIS PART

• KREYOL AYISYEN:

  Règleman Sèvis

  • Pa gen ranbousman (se yon frè sèvis ki komanse depi nan pre apèl konsiltasyon)
    Depi negosyasyon an kòmanse, tout frè yo vin pa ranbousab si kliyan an deside kanpe sou deal la. Apre kliyan fin pran randevou a li gen 72zè oswa 3 jou pou l mande ranbousman san deal la pot ko komanse. Apre 3 jou sa kliyan gen dwa selman ak kredi pou 6 mwa.

  • Kredi si negosyasyon poko kòmanse
    Si kliyan an deside kanpe anvan negosyasyon an kòmanse, li ap resevwa yon kredi ki valab pou 180 jou (6 mwa).

  • Fleksibilite nan chwa machin
    Si negosyasyon an kòmanse epi kliyan an pa satisfè ak premye machin li te chwazi a, li gen dwa chwazi yon lòt machin pou nou kontinye negosye.

  • Dwa pou KOVEX mete fen nan pwosesis la
    Si apre plizyè efò negosyasyon, kliyan an pa aksepte okenn nan opsyon machin yo pou rezon ki pa gen rapò ak pri a, KOVEX gen dwa kanpe pwosesis la san bezwen apwobasyon kliyan an. Nan Ka sa KOVEX ap ranbouse kliyan tout Kob li.

  • Kondisyon pou kliyan pare
    Nou ankouraje kliyan yo pou yo itilize sèvis nou yo sèlman lè yo pare pou achte machin nan.

  • Frè yo pa ranbousab ni transferab
    Tout lajan ki peye yo se pa ranbousab ni pa transferab, kèlkeswa sitiyasyon an.

  • Validite randevou a
    Yon kliyan ki pran randevou gen jiska 180 jou (6 mwa) pou finalize acha machin nan. Apre delè sa a, frè sèvis la pap valab ankò.

  • Ranbousman an pati (si genyen)
    Nenpòt ranbousman an pati, si li fèt, se sèlman sou diskresyon KOVEX. Chak ka ap analize selon rezon ki fè kliyan an kanpe sou deal la.

    Règleman sou Anilasyon ak Kontestasyon Peman

    Si, pou nenpòt rezon, kliyan an vle anile oswa sispann tranzaksyon an, li dakò pou li kontakte KOVEX anvan pou diskite sou sitiyasyon an epi detèmine si gen posibilite pou yon ranbousman. Kliyan an dakò pou li pa fè okenn kontestasyon peman (chargeback) ak bank li oswa konpayi kat kredi li anvan li kontakte KOVEX epi fè yon efò onèt pou rezoud pwoblèm nan dirèkteman avèk KOVEX.

    Wòl KOVEX

    Kliyan an rekonèt li ap angaje KOVEX pou ba li konsèy ak akonpayman pandan pwosesis achte machin nan. KOVEX se yon konseye; li pa ranplase kliyan an nan pran desizyon yo. Pandan KOVEX ka bay rekòmandasyon pwofesyonèl epi negosye nan enterè kliyan an lè sa nesesè, tout desizyon final sou achte oswa lwe machin nan rete responsablite kliyan an sèlman.

    Dimansyon Sèvis yo

    KOVEX angaje l pou akonpaye kliyan an depi nan chwa machin nan rive jis kliyan an siyen kontra acha oswa kontra lease la. Nenpòt sèvis kliyan an mande apre tranzaksyon an fin konplete kapab gen frè adisyonèl. Sèvis sa yo ka gen ladan yo, men yo pa limite a: ede kliyan jwenn asirans, refinanse machin nan, bay konsèy sou garanti (warranty), oswa nenpòt lòt sipò apre acha machin nan.

ENGLISH

***| KOVEX Consulting – Service Policy

• No Refund After Negotiation Begins
  Once negotiation has started, all fees are non-refundable if the client decides to withdraw from the deal.

• Credit Before Negotiation Starts
  If the client cancels before negotiation begins, they will receive a credit valid for 180 days (6 months).

• Vehicle Selection Flexibility
  If negotiation has started and the client is not satisfied with their initial vehicle choice, they may select another vehicle for us to negotiate.

• Right to Terminate the Process
  If, after reasonable negotiation efforts, the client refuses available vehicle options for reasons unrelated to pricing, KOVEX reserves the right to terminate the process without client approval.

• Client Readiness Requirement
  Clients are encouraged to engage our services only when they are ready to purchase a vehicle.

• Non-Refundable & Non-Transferable Fees
  All fees paid are non-refundable and non-transferable under any circumstances.

• Appointment Validity
  Clients who schedule an appointment have up to 180 days (6 months) to complete their vehicle purchase. After this period, the service fee will no longer be valid.

• Partial Refunds (If Any)
  Any partial refund, if granted, is strictly at the sole discretion of KOVEX. Each case will be reviewed individually based on the reason for withdrawal.

• Dispute Resolution
  If, for any reason, the Client wishes to cancel or discontinue the transaction, the Client agrees to discuss the matter with KOVEX first to determine whether a refund is appropriate. The Client agrees not to initiate a chargeback or payment dispute with their bank or credit card provider before contacting KOVEX and making a good-faith effort to resolve the issue directly.

  Role of KOVEX
  The Client acknowledges that they are hiring KOVEX to provide guidance and support throughout the vehicle purchasing process. KOVEX serves as an advisor and does not replace the Client in making decisions. While KOVEX provides professional recommendations and negotiates on the Client's behalf when applicable, all final purchasing decisions remain solely the responsibility of the Client.

  Scope of Services
  KOVEX is committed to assisting the Client from the vehicle selection process through the signing of the purchase or lease agreement. Services requested after the transaction has been completed may be subject to additional fees. Such services may include, but are not limited to, assistance with obtaining insurance, refinancing, warranty guidance, or other post-purchase support.