
What if one question could help you:
✔ Understand why someone is or is not ready to change
✔ Reduce resistance without arguing or convincing
✔ Connect health goals to what the person actually cares about
✔ Guide conversations that lead to real follow-through
✔ Help people take ownership of their own next steps
In this practical mini masterclass, you will learn one of the most underused tools in Motivational Interviewing: Importance.
When importance is low, nothing moves. Not the best health plan, not the most caring provider, not even the most urgent diagnosis. People do not change because someone tells them to. They change when they connect to a reason that belongs to them.
This skill teaches you how to find that reason, reflect it back, and help people hear themselves clearly. That is when change becomes possible.
The importance conversation works with:
• Patients navigating chronic illness, lifestyle change, or low motivation
• Clients who keep starting over and losing momentum
• Staff members who are disengaged or burning out
• Teams that are going through the motions without real buy-in
In this mini masterclass you will learn:
✔ What importance is, why it predicts follow-through, and how to assess it in under two minutes
✔ The 0 to 10 importance scale and the five questions that turn a number into a real conversation
✔ How to use importance in four key moments:
◦ To open a conversation and build genuine connection
◦ To link health goals to what matters most to the person in front of you
◦ To work with resistance, disengagement, or low follow-through without defensiveness
◦ To guide someone toward their own next right step
✔ Why this is a dual process — you apply it to your own life first, then bring it to those you serve
✔ How to stop convincing people and start helping them hear themselves
✔ Real-world language you can use in your next conversation
When you enroll, you'll receive:
🎥 Video Mini Masterclass
A 30-minute lesson walking you through the importance skill step by step, with real clinical and coaching language you can borrow immediately.
📄 Practice Worksheet: The Power of Importance in Sustainable Health Behavior Change
A four-part guided worksheet designed to help you apply the skill to yourself first, then transfer it to every conversation you lead. Includes the importance scale, all five exploration questions, four clinical application frameworks, and two real-world practice scenarios.
🧠 Real-world examples and phrases
Language you can use immediately with patients, clients, staff, and teams.
Karla Cauldwell is a Registered Nurse, Health Coach, and certified Motivational Interviewing facilitator with a Master's degree in Healthcare Innovation. She has over 10,000 hours of coaching experience supporting patients, clients, healthcare professionals, and leaders in creating meaningful behavior change. Her teaching blends science-backed communication skills with real experience from nursing, coaching, and leadership. She teaches from inside the work, not above it.
This class is grounded in the evidence-based principles of Motivational Interviewing. Reference: Rollnick, S., Miller, W.R., & Butler, C.C. (2008). Motivational Interviewing in Health Care. Guilford Press.
✔ Clinicians and nurses in outpatient, primary care, and community health settings
✔ Health coaches supporting clients through behavior change
✔ Leaders and managers who guide team development and performance
If you have ever felt like you were working harder than the person you were trying to help, this skill will change that dynamic immediately.
After this class, you will be able to:
✔ Ask the one question that surfaces what someone actually values
✔ Use the response to guide the entire conversation without controlling it
✔ Meet resistance with curiosity instead of frustration
✔ Help people connect their health plan to the life they are trying to protect
✔ Close conversations with clarity and a self-chosen next step
✔ Role model the same skill in your own life first
Small shifts in how you ask questions create large shifts in what people are willing to do.
Sometimes the most powerful thing you can offer is a question that helps someone hear their own answer:
“What matters most to you — and how does your health help you protect it?”
Watch the mini masterclass.
Download the action sheet.
Choose one small action.
Improve your ability to guide others to move from idea to positive action.
Start learning the Power Importance today.