
What if one communication skill could help you:
✔ Build trust quickly
✔ Keep conversations focused
✔ Reduce resistance
✔ Support positive health behavior change
✔ Help people leave conversations with clarity and confidence
That skill is summarizing.
In this practical mini masterclass, you will learn a science-backed communication tool from Motivational Interviewing that helps clinicians, coaches, and leaders guide conversations in a respectful, empowering way.
Summaries are one of the most powerful tools used in behavior change conversations because they help people feel heard, focused, and motivated to move forward.
Instead of telling people what to do, summaries help individuals connect with their own motivation, which is essential for sustainable change.
This skill can be used with:
Patients
Clients
Staff
Teams
Family members
Even in how you communicate with yourself
In this mini masterclass you will learn:
✔ The 3-step summary framework that improves communication clarity and trust
✔ 4 strategic moments to use summaries in conversations
• To build trust at the beginning
• To respectfully redirect conversations
• To move from idea to action
• To close conversations with clarity and accountability
✔ How to support positive health behavior change using motivational interviewing principles
✔ How to guide conversations without controlling them
✔ How to replace "penny questions" with million-dollar questions that generate real insight
✔ Practical examples and real-world language you can use immediately
When you enroll, you’ll receive:
🎥 Video Mini Masterclass
A clear and engaging lesson teaching the summary skill step-by-step.
📄 Action Sheet & Practice Worksheet
Designed to help you apply the concepts immediately and practice the language used in effective summaries.
🧠 Real-world examples and phrases you can use in your own conversations.
Karla Cauldwell is a Registered Nurse, Health Coach, and certified Motivational Interviewing facilitator with a Master’s degree in Healthcare Innovation.
She has over 10,000 hours of coaching experience supporting patients, clients, healthcare professionals, and leaders in creating meaningful behavior change.
Her teaching blends science-backed communication skills with real-world experience from nursing, coaching, and leadership.
✔ Clinicians
✔ Health coaches
✔ Leaders and managers
✔ Anyone supporting others through behavior change
If you regularly have conversations where you are trying to help someone grow, change, or improve, this skill will immediately strengthen your communication.
After this class, you will be able to:
✔ Guide conversations with greater confidence
✔ Help people feel heard and understood
✔ Redirect conversations respectfully
✔ Support people to take meaningful next steps
✔ Close conversations in a way that improves follow-through
Even small improvements in communication can dramatically improve outcomes.
Sometimes the most powerful thing you can say is simply:
“Let me see if I understand…”
Watch the mini masterclass.
Download the action sheet.
Choose one small action.
Improve your ability to guide others to move from idea to positive action.
Start learning the Power of Summaries today.