TERMS & CONDITIONS
Last Updated: September 10, 2026
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE.
These Terms and Conditions (“Terms”) govern your access to and use of the websites, online stores, products, services, digital materials, and other offerings operated by Ladydork LLC, a Massachusetts limited liability company (“Ladydork,” “Company,” “we,” “us,” or “our”), including products and services offered under Ladydork and its related brands, programs, and offerings (collectively, the “Site” and “Services”).
By accessing the Site, purchasing a product or service, booking a session, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or purchase our products or services.
1. USE OF THE SITE
The Site and its Content are provided for your personal, non-commercial use.
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You may not use the Site in a manner that infringes upon the rights of Ladydork LLC or any third party, interferes with the operation of the Site, attempts to gain unauthorized access to the Site or its systems, or otherwise violates applicable law.
We reserve the right to refuse or terminate access to the Site, products, programs, or Services if we reasonably determine that these Terms have been violated.
2. INTELLECTUAL PROPERTY
Unless otherwise stated, all materials provided through the Site or Services are owned by or licensed to Ladydork LLC and are protected by applicable copyright, trademark, and other intellectual property laws.
This includes, but is not limited to, written content, digital guides, journals, workbooks, worksheets, frameworks, methodologies, exercises, educational materials, training materials, videos, audio recordings, photographs, graphics, designs, courses, workshops, presentations, downloads, PDFs, and other proprietary materials (collectively, the “Content”).
Purchasing or accessing Content does not transfer ownership of that Content to you.
Unless expressly stated otherwise, your purchase grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Content for your own personal use.
You may not reproduce, duplicate, modify, distribute, publish, sell, resell, sublicense, upload, share, teach from, commercially exploit, or create derivative products from our Content without prior written permission from Ladydork LLC.
Purchasing one copy of a digital product does not authorize you to distribute copies to friends, clients, students, colleagues, organizations, or other third parties.
Nothing contained on the Site grants you a license or right to use any Ladydork LLC trademark, trade name, brand name, logo, or other proprietary information without our prior written consent.
If you believe that your intellectual property rights have been infringed through our Site or Content, please contact info@ladydork.com with information sufficient for us to identify and investigate the claimed infringement.
3. DIGITAL PRODUCTS
Digital products may include guides, journals, workbooks, downloads, educational materials, recordings, courses, or other electronically delivered Content.
Because digital products generally provide immediate access to proprietary materials, all digital product sales are final and non-refundable once access or delivery has been provided, except where otherwise required by applicable law.
You are responsible for providing an accurate email address and other information necessary to receive your purchase.
If you experience a technical issue accessing a digital product, please contact info@ladydork.com so we can reasonably assist you in obtaining access.
Digital products are licensed to the purchaser for individual use only unless a different license is expressly provided at the time of purchase.
4. SESSIONS, CONSULTATIONS, AND APPOINTMENTS
Certain purchases may include private sessions, consultations, mentoring sessions, coaching, educational sessions, or other scheduled appointments.
All booked sessions are non-refundable.
You may request to reschedule a session by providing at least 48 hours' notice before the scheduled appointment.
Requests made less than 48 hours before the scheduled appointment may result in forfeiture of the session and payment. Failure to attend a scheduled session without prior notice (“no-show”) will result in forfeiture of the session and payment.
To request a cancellation or rescheduling, please contact info@ladydork.com.
If Ladydork LLC must cancel or reschedule a session, you will be given the opportunity to reschedule the appointment. If we are unable to provide the purchased service, we may issue a refund for the affected service.
5. EDUCATIONAL AND PERSONAL DEVELOPMENT DISCLAIMER
Ladydork LLC provides educational, informational, personal-development, wellness, facilitation, and related resources and services.
Unless expressly stated otherwise, the Content and Services are not medical care, mental health treatment, psychotherapy, psychiatric care, diagnosis, or other licensed healthcare services. They are not intended to replace services provided by qualified medical, mental health, or other licensed professionals.
Participation in shadow work, journaling, self-reflection, yoga, meditation, breathwork, personal-development exercises, or other practices offered through our Content or Services is voluntary.
Some personal-development and reflective practices may bring up difficult thoughts, memories, feelings, or emotions. You are responsible for determining whether participation is appropriate for you and for seeking appropriate professional support when needed.
If you are experiencing a medical or mental health emergency, contact an appropriate healthcare provider or emergency service rather than relying on the Site or Services.
6. BUSINESS AND EDUCATIONAL RESULTS DISCLAIMER
Some products and Services offered by Ladydork LLC may provide education related to business, retreats, entrepreneurship, marketing, operations, facilitation, or professional development.
We do not guarantee any particular financial, business, professional, personal, relationship, wellness, or other result from purchasing or using our products or Services.
Examples, case studies, past results, financial figures, testimonials, or experiences discussed within our Content are provided for educational or illustrative purposes and should not be interpreted as promises or guarantees of future results.
Your results depend on numerous factors outside our control, including your individual circumstances, decisions, effort, experience, resources, implementation, market conditions, and other factors.
You remain responsible for your own business, financial, professional, and personal decisions.
7. PAYMENT
You agree to pay all prices and fees associated with products or Services you purchase.
You are responsible for providing a valid payment method and accurate billing information.
Prices may change at any time. A subsequent price reduction, discount, or promotional offer does not entitle a previous purchaser to a refund, credit, or price adjustment.
If a payment plan is offered, you agree to make all payments according to the payment schedule presented at checkout. Unless the terms of a specific offer expressly state otherwise, selecting a payment plan constitutes a commitment to pay the full purchase price rather than a month-to-month subscription that may be canceled at any time.
Failure to make required payments may result in suspension or termination of access to the applicable product or Service.
8. REFUNDS
Unless a specific product or Service expressly provides a different refund policy:
Digital products are final sale once access or delivery has been provided.
Scheduled sessions and appointments are non-refundable and subject to the 48-hour rescheduling policy described above.
Other products, programs, or Services are subject to the refund or cancellation terms disclosed on the applicable sales page or at checkout.
Nothing in these Terms limits any refund, cancellation, or other consumer right that cannot lawfully be waived under applicable law.
9. TESTIMONIALS, FEEDBACK, AND SUBMISSIONS
You retain ownership of personal information, reflections, written materials, and other original content you provide to us unless you expressly agree otherwise.
If you voluntarily provide feedback, suggestions, reviews, or testimonials regarding our products or Services, you grant Ladydork LLC permission to use that feedback for legitimate business and promotional purposes, subject to any permissions or limitations agreed upon when the material is provided.
We will not intentionally publish personally sensitive information from private sessions or communications as a testimonial without appropriate permission.
10. EMAIL AND ELECTRONIC COMMUNICATIONS
By purchasing a product, booking a Service, creating an account, or otherwise providing your email address, you consent to receive electronic communications reasonably necessary to administer your purchase or relationship with us, including receipts, access instructions, scheduling information, account notices, and service-related communications.
Marketing and promotional communications will be handled in accordance with applicable law and any consent or unsubscribe options provided with those communications.
11. THIRD-PARTY PLATFORMS AND SERVICES
Our Site and Services may rely upon or link to third-party platforms and service providers, including payment processors, website platforms, scheduling systems, email providers, video-conferencing services, community platforms, and other technology providers.
Ladydork LLC does not control and is not responsible for the availability, security, performance, policies, or practices of independent third-party services.
Your use of third-party platforms may also be governed by their own terms and privacy policies.
12. PRIVACY AND DATA SECURITY
We use commercially reasonable measures to protect information entrusted to us. However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.
By using the Site and Services, you acknowledge the inherent risks associated with transmitting information electronically.
Our collection and use of personal information is also governed by our Privacy Policy.
13. ACCURACY AND AVAILABILITY
We make reasonable efforts to provide accurate and current information. However, we do not guarantee that every piece of information on the Site or within our Content will always be complete, current, or error-free.
We may modify, update, discontinue, or correct Content, products, prices, or Services when reasonably necessary.
We do not guarantee uninterrupted or error-free access to the Site or any digital platform.
14. ASSUMPTION OF RESPONSIBILITY
You are responsible for evaluating whether our products, Content, and Services are appropriate for your individual circumstances.
Your decisions, actions, implementation, participation, and results remain your responsibility.
To the fullest extent permitted by law, you voluntarily assume the risks ordinarily associated with your use of and participation in the Content and Services you choose to purchase or access.
15. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
LADYDORK LLC DOES NOT GUARANTEE THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED THROUGH USE OF OUR CONTENT OR SERVICES.
Nothing in this section excludes warranties or rights that cannot lawfully be excluded under applicable consumer-protection law.
16. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LADYDORK LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE, CONTENT, PRODUCTS, OR SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, LADYDORK LLC'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR PRODUCT OR SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO LADYDORK LLC FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
17. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Ladydork LLC and its members, officers, employees, contractors, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from your violation of these Terms, unlawful use of the Site or Services, infringement of another person's rights, or unauthorized distribution or commercial use of our Content.
18. TERMINATION OF ACCESS
We reserve the right to suspend or terminate access to our Site, Content, products, communities, programs, or Services if you materially violate these Terms, unlawfully distribute our intellectual property, engage in fraudulent activity, misuse our Services, or engage in conduct that threatens the safety, rights, or legitimate interests of Ladydork LLC or others.
Termination for violation of these Terms does not automatically entitle you to a refund.
19. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles.
To the extent permitted by applicable law, any legal action or proceeding arising from these Terms shall be brought in a court of competent jurisdiction located in the Commonwealth of Massachusetts.
Nothing in these Terms deprives a consumer of any mandatory rights or protections provided by applicable law.
20. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed where necessary, and the remaining provisions shall remain in full force and effect.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our products, Services, business practices, or applicable requirements.
The current version will be posted with an updated “Last Updated” date. Your continued use of the Site following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
22. CONTACT
Questions regarding these Terms may be directed to:
Ladydork LLC
Email: info@ladydork.com
© 2026 Ladydork LLC. All rights reserved.
