SERVICE AGREEMENT (Terms & Conditions)
Effective Date: Day of Purchase
Welcome to Mackelaine Media!
Please review the following terms carefully. By purchasing any service, you agree to these Terms & Conditions.
Services Offered:
Mackelaine Media provides digital services including social media content creation, short-form video editing, and mini eBook creation. Specific service details are outlined on each product page.
Payment Terms:
Turnaround Time:
Revisions:
Client Responsibilities:
The Client agrees to provide all requested materials (branding information, topics, logos, etc.) promptly.
Delays in providing information may result in project delays.
Cancellation and Refund Policy:
Orders canceled before work has begun are eligible for a full refund.
Once work has started, payments are non-refundable due to the customized nature of the services.
If Mackelaine Media cannot complete the project for any reason, a full refund will be issued.
Ownership and Usage Rights:
Upon final payment, the Client receives full usage rights to the final completed work.
Mackelaine Media reserves the right to display samples of work for portfolio and promotional purposes unless otherwise requested in writing by the Client.
Limitation of Liability:
Mackelaine Media is not responsible for any business outcomes related to the use of the delivered content (including but not limited to marketing results, sales, or client leads).
Services are delivered as tools to support visibility and brand growth but do not guarantee specific business results.
Contact:
For any questions regarding your project or these Terms, please contact:
mackelainemedia@gmail.com
Thank you for trusting Mackelaine Media to bring your vision to life!