
This Course will teach you everything you need to achieve your goals. As long as you follow the steps below your business will be successful consider the following:
Teaching telehealth to beginners involves mastering technology, digital etiquette, workflow, and safety. Key topics include using secure platforms, ensuring patient privacy (HIPAA compliance), setting up a professional virtual space, and adapting bedside manner for video. Utilize resources like Telehealth.org's free course and HHS.gov training guides to build a robust curriculum.
Core Curriculum for Beginners
Definition & Modalities: Define telehealth beyond video calls, including remote patient monitoring and store-and-forward (e.g., sending photos of a rash).
Technology & Setup: Teach troubleshooting steps: testing microphones/cameras, ensuring high-speed internet, and using platforms that are secure and HIPAA-compliant.
The Virtual "Bedside Manner":
Positioning: Look at the camera, not the screen, to simulate eye contact.
Environment: Ensure good lighting (light source in front, not behind) and a quiet, private location.
Communication: Explicitly ask if the patient can hear/see you well. Verbalize actions (e.g., "I am looking at your chart now").
Workflow & Safety:
Pre-visit: Confirm patient contact info, verify insurance, and send instructions on how to join.
Consent: Obtain and document verbal or written consent for the telehealth visit.
Emergency Plan: Always have the patient’s physical location and a backup phone number in case the technology fails or an emergency arises.
Teaching Strategies & Resources
Simulation Training: Conduct mock visits where learners play both provider and patient to practice navigating platforms.
Free Training Materials:
HHS.gov: Offers comprehensive Telehealth Best Practice Guidesfor various specialties.
Telehealth Classroom: Provides free on-demand training and the Telehealth Technology Test (TTT) to prepare for visits.
American Medical Association (AMA): Offers Telemedicine CME courses.
Key Focus Areas
Digital Equity: Address that some patients may lack high-speed internet or devices; teach how to conduct effective audio-only visits as an alternative.
Workflow Efficiency: Teach how to integrate digital tools with electronic health records (EHR) to prevent provider burnout.
This guide is for you if you’re looking to:
Achieve your Dream
Find Meaning in Your Work
Be Happy