MARMELU LTD – TERMS & CONDITIONS
Last updated: 3 September 2026
These Terms & Conditions apply to digital products, downloads, templates, guides, tools and other products sold by Marmelu Ltd through this store.
By purchasing a product from Marmelu Ltd, you agree to these Terms & Conditions. Please read them carefully before completing your purchase.
1. About Us
This store is operated by:
Marmelu Ltd
United Kingdom
Email: info@thehappypetstore.co.uk
References to “Marmelu”, “we”, “us” or “our” in these Terms mean Marmelu Ltd.
2. Our Digital Products
Marmelu sells digital products which may include downloadable files, spreadsheets, templates, guides, checklists, workbooks, educational resources, digital tools and other digital materials.
The relevant product page will describe what is included with each purchase.
Please read the product description carefully before purchasing to ensure the product is suitable for your requirements.
3. Licence and Permitted Use
Unless the individual product expressly states otherwise, products purchased from Marmelu are supplied for the purchaser's own personal or internal business use.
You may use and adapt a purchased product for its intended purpose within your own personal or business activities.
Unless expressly permitted by the licence supplied with a particular product, you may not:
Resell the product.
Redistribute or share the product with another person or business.
Upload the product to another website, marketplace or file-sharing service.
Give copies away for free.
Sublicense the product.
Claim Marmelu's original content or intellectual property as your own.
Sell modified versions of the product.
Purchasing a product does not transfer ownership of Marmelu's intellectual property to you.
Where a product includes different rights, such as commercial use, PLR or resale rights, the specific licence supplied with that product will apply.
4. Payment
Payment is due at the time of purchase.
Prices will be displayed before you complete your order.
We may change the price of products or introduce promotional pricing from time to time. A later price change does not alter the price of an order already completed.
5. Digital Delivery
Digital products will normally be made available electronically following successful payment.
Depending on the product, delivery may take the form of an immediate download, access link, email, online resource or another delivery method described on the product page.
You are responsible for providing accurate information when completing your purchase, including a valid email address where required.
If you experience a genuine problem accessing a product you have purchased, contact:
info@thehappypetstore.co.uk
6. Cancellation Rights for Digital Content
UK consumers may have statutory cancellation rights when purchasing online.
Where digital content is supplied immediately, you may be asked to expressly consent to the supply of that digital content beginning before the end of the statutory cancellation period and to acknowledge the effect that this may have on your right to cancel.
Nothing in these Terms & Conditions excludes, restricts or overrides any consumer rights that cannot legally be excluded.
7. Refunds and Faulty Digital Products
Due to the nature of digital products, refunds are not automatically provided simply because a customer changes their mind after accessing or downloading a product where applicable law permits us to decline cancellation.
This does not affect your statutory rights.
If digital content is faulty, materially different from its description or cannot reasonably be accessed because of a problem with the product supplied by Marmelu, please contact us at:
info@thehappypetstore.co.uk
We will investigate the issue and provide an appropriate remedy where required by law.
8. Results and Earnings
Marmelu products are designed to provide practical tools, information, education and resources.
We do not guarantee that purchasing or using one of our products will result in any particular level of:
Individual results will vary depending on numerous factors, including your circumstances, experience, market, implementation and actions.
Any examples, demonstrations, case studies or illustrative figures provided by Marmelu are for educational or illustrative purposes and should not be interpreted as a guarantee that you will achieve the same result.
9. Information and Professional Advice
Unless expressly stated otherwise, Marmelu products are provided for general informational, educational and organisational purposes.
Our digital products do not constitute legal, financial, accounting, investment, tax, medical or other regulated professional advice.
You remain responsible for your own business and personal decisions.
Where professional advice is required, you should obtain advice from a suitably qualified professional based on your individual circumstances.
10. Templates, Calculators and Spreadsheets
Some Marmelu products may contain spreadsheets, calculators, trackers, formulas, templates or similar tools.
These are provided to assist with organisation, planning and decision-making.
You remain responsible for checking information entered into these tools and verifying calculations or outputs where those outputs will be relied upon for important business, financial, legal or other decisions.
Marmelu does not guarantee that a template or tool will be suitable for every individual business or situation.
11. Third-Party Software and Services
Some Marmelu products may be designed for use with third-party platforms or software, such as Microsoft Excel, Google Sheets, Canva, Notion, Stan or other services.
Unless expressly stated otherwise, Marmelu is independent of these third-party providers.
Third-party platforms may change their features, pricing, availability or functionality without our control.
Marmelu cannot guarantee the continued availability or compatibility of third-party services.
Customers are responsible for ensuring they have access to any third-party software or service required to use a product where this is clearly stated before purchase.
12. Intellectual Property
Unless otherwise stated, all original Marmelu branding, written materials, designs, templates, spreadsheets, systems, graphics, guides and other proprietary content remain the intellectual property of Marmelu Ltd or the applicable rights holder.
Third-party trademarks, brand names, software names and other intellectual property remain the property of their respective owners.
No rights are granted beyond those specifically stated in the licence accompanying the relevant product.
13. Unauthorised Sharing and Distribution
You must not share purchased files, private download links or other restricted Marmelu materials with others unless your product licence expressly permits this.
You must not upload Marmelu products to marketplaces, social-media groups, file-sharing websites, cloud-sharing services or other distribution channels for others to access without permission.
We reserve the right to take reasonable steps to protect our intellectual property where unauthorised copying, resale or distribution occurs.
14. Affiliate and Third-Party Products
From time to time, Marmelu may recommend or link to products or services supplied by third parties.
Some of these links may be affiliate links, meaning Marmelu may receive a commission if you purchase through the link.
Where you purchase directly from a third-party provider, that purchase may also be subject to the third party's own terms, conditions, privacy policy, refund policy and licensing arrangements.
Marmelu is not responsible for the operation of products or services supplied independently by third parties.
15. Customer Responsibility
You are responsible for deciding whether a product is appropriate for your needs before purchasing it.
You are also responsible for using products appropriately and following any instructions supplied with them.
Marmelu is not responsible for losses resulting from inaccurate information entered by a customer, unauthorised modification of a product, misuse of a product or reliance on a product for purposes for which it was not designed.
16. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Nothing in these Terms affects your statutory rights as a consumer.
Subject to applicable law, Marmelu Ltd will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from the use of a product outside its stated or reasonably intended purpose.
17. Product Updates
We may update or improve our digital products from time to time.
Unless the relevant product page specifically states that future updates are included, purchasing a product does not automatically entitle the purchaser to every future version, upgrade, additional product or new feature.
Where an update is included with a purchase, we may communicate details using the email address supplied by the customer.
18. Privacy
We take the protection of personal information seriously.
Personal information collected in connection with your purchase or interaction with Marmelu will be handled in accordance with our Privacy Policy and applicable data-protection law.
Third-party services used to process transactions or deliver products may also process personal information according to their own privacy policies.
19. Changes to These Terms
We may update these Terms & Conditions where necessary to reflect changes to our products, services, business practices or applicable requirements.
The version applicable to a purchase will normally be the version in effect when that purchase was made, subject to any changes required by law.
20. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Kingdom.
If you are purchasing as a consumer, nothing in these Terms removes any mandatory rights you have regarding the law applicable to your purchase or where legal proceedings may be brought.
21. Contact Us
If you have a question about a purchase, digital product, licence or these Terms & Conditions, please contact:
Marmelu Ltd
Email: info@thehappypetstore.co.uk
We aim to respond to customer enquiries as soon as reasonably possible.
