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Olivia Caplan Design

Book a Power Hour Consultation with Olivia

Book a Power Hour Consultation with Olivia

£225

A 60 minute design consultation with Olivia can;

  • Answer any of your renovation questions

  • Act as a sounding board or help you decide between options

  • Help you with layouts and flow of your renovation

  • Discuss soft furnishings, furniture, lighting and more

Wherever you are with your renovation journey, Olivia will be on the call ready to answer your most pressing questions and resolve your design dilemmas.

Available globally.

Please note, to cancel or reschedule your appointment you must give no less than 72 hours notice. No shows will not be refunded.

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Briony

Thanks for all your help Olivia, we feel so much more confident answering our builders questions on lighting now.

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Jill D.

There are so many decisions to make when designing a room from scratch and the lighting was one I didn't feel knowledgeable enough about to make them myself. Olivia's insight and suggestions helped me to proceed with the design, products and placement of the various lighting layers to create a scheme that is modern, functional and just 'works'. It felt like a quite a lot to spend on a short consultation but it gave me confidence to explain exactly what I wanted to my contractors rather than accept their standard solution . I am so very happy with the result.

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Laura W

I had a glorious hour with Olivia and it was such a worthwhile investment. Not only is she warm and lovely, she was very practical and decisive (two qualities I am not!). I had been circling around lighting choices for my kitchen for an eternity, and she helped me decide pretty much there and then, with some beautiful suggestions that everyone has since admired! She also had great advice about rugs and window dressings. An absolutely brilliant service! Thank you so much.

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Terms & Conditions

Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING

Welcome to our online store! By purchasing any of our virtual consultations, E-Design packages or digital products, you agree to the following terms and conditions. Please read them carefully before making any purchases. If you have any questions, feel free to contact us at info@oliviacaplandesign.com.


1. General Terms

  • These Terms and Conditions govern the purchase and use of our digital products (e-books, guides, templates, and other e-products) and virtual consultation services.

  • By making a purchase, you confirm that you are at least 18 years of age or have the consent of a legal guardian.


2. Digital Products (E-Products)

  • Non-Refundable: All purchases of e-products are final and non-refundable. Once the product has been delivered, no refunds, exchanges, or returns will be provided.

  • Intellectual Property: You are purchasing a single-user license to the digital product(s). You may not distribute, reproduce, resell, or share any digital product with others.

  • Access to Content: After purchase, you will receive a download link or access instructions. Ensure you download and save the product promptly, as the link may expire.


3. Virtual Consultations and E-Design Packages

  • Scheduling and Confirmation: Consultations are scheduled based on availability and confirmed via email or the scheduling system. You are responsible for attending at the agreed-upon time.

  • Cancellation Policy: Consultations may be canceled or rescheduled with a minimum of 72 hours’ notice prior to the scheduled appointment. To cancel or reschedule, please email us at info@oliviacaplandesign.com.

  • Missed Appointments and Late Cancellations: Appointments canceled with less than 72 hours’ notice or missed without notice are non-refundable and will not be rescheduled.

  • No Refunds for Completed Consultations: Once a consultation has taken place, no refunds or credits will be issued.


4. Limitations of Service

  • No Guarantees or Warranties: We make no guarantees regarding the outcomes or results from the consultation services or the use of digital products. Your success depends on various factors, and we do not guarantee specific outcomes.

  • Disclaimer: Consultations are provided as general guidance based on the information you provide and should not be considered professional or legal advice.


5. Technical Requirements

  • Internet and Device Access: You are responsible for ensuring that you have the necessary technology to access and use our digital products and to participate in virtual consultations.

  • Technical Issues: We are not responsible for technical difficulties on the client’s end, including internet connectivity, software compatibility, or device issues.


6. Privacy Policy

  • Data Collection: We may collect certain information necessary for your purchase and service delivery, such as your name, contact information, and payment details. For more information, please refer to our Privacy Policy.

  • Confidentiality: All information shared during consultations is kept confidential. We do not share your information with third parties except as required by law or as outlined in our Privacy Policy.


7. Intellectual Property Rights

  • All digital products, materials, and content provided through our store are protected by copyright and are the exclusive property of Olivia Caplan Designs Limited.

  • You may not reproduce, resell, or distribute any content or materials purchased without our express written consent.


8. Amendments to Terms and Conditions

  • We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website or store page. It is your responsibility to review these terms periodically for updates.


9. Contact Information

  • For any questions, concerns, or requests related to your order, please contact us at info@oliviacaplandesign.com.


By making a purchase, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.

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