Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By purchasing, enrolling in, or participating in the Coach Scott 8-Week Coaching Program (“Program”), the client (“Client”) acknowledges that Client has read, understands, and voluntarily agrees to the following Terms & Conditions.
1. COACHING SERVICES
The Program consists of eight (8) individual coaching sessions, with each session lasting up to forty-five (45) minutes.
The Program also includes reasonable access to Coach Scott for text-message and telephone support seven (7) days per week during the Client’s active eight-week coaching period.
Seven-day support does not constitute 24-hour, immediate, on-demand, or emergency availability. Response times may vary based upon Coach Scott’s coaching schedule, personal obligations, illness, travel, weekends, holidays, and other circumstances.
Unless otherwise agreed in writing, the Program is intended to be completed during an eight-week period.
2. COACHING IS NOT THERAPY OR MEDICAL TREATMENT
Client understands and acknowledges that Coach Scott provides coaching services and is not acting as Client’s physician, psychiatrist, psychologist, licensed professional counselor, therapist, attorney, financial adviser, or other licensed healthcare or professional-services provider.
Coaching is intended to provide education, support, accountability, perspective, strategies, and personal-development tools.
Coaching does not diagnose, prevent, treat, or cure mental illness, psychological disorders, substance-use disorders, medical conditions, or other health conditions.
Nothing communicated during coaching should be interpreted as medical, psychiatric, psychological, legal, financial, or other licensed professional advice.
Client is responsible for obtaining appropriate professional assistance whenever such assistance is necessary.
3. MENTAL HEALTH, SUBSTANCE USE, AND SUITABILITY FOR COACHING
Coach Scott reserves the right to determine whether coaching remains appropriate for a Client.
Coach Scott may suspend or terminate coaching services if, in his reasonable judgment, circumstances exist that make continued coaching inappropriate, unsafe, ineffective, disruptive, outside the scope of coaching, or detrimental to the integrity of the coaching process.
Such circumstances may include, but are not limited to:
Active alcohol or substance abuse or addiction that materially interferes with participation in coaching;
A mental-health condition, psychological condition, behavioral condition, or suspected condition requiring assessment or treatment beyond the scope of coaching;
Behavior suggesting that the Client would be more appropriately served by a licensed mental-health or medical professional;
Threatening, abusive, harassing, sexually inappropriate, dishonest, manipulative, or disruptive conduct;
Repeated refusal to respect reasonable coaching boundaries;
Repeated failure to participate meaningfully in the coaching process;
Conduct that materially interferes with Coach Scott’s ability to provide effective coaching; or
Any other circumstance in which Coach Scott reasonably determines that continuation would compromise the safety, effectiveness, professional boundaries, or integrity of the coaching relationship.
Termination of coaching under this provision is not a diagnosis by Coach Scott of any psychological, psychiatric, personality, substance-use, or medical disorder.
When appropriate, Coach Scott may recommend that Client seek assistance from a licensed physician, mental-health professional, addiction specialist, attorney, or other qualified professional.
4. EMERGENCIES AND CRISIS SITUATIONS
Coach Scott does not provide emergency, crisis-intervention, suicide-prevention, psychiatric, or emergency medical services.
Client agrees not to rely upon Coach Scott's text or telephone availability for emergency or crisis assistance.
If Client believes that Client or another person is in immediate danger, is experiencing a medical or psychiatric emergency, or may harm themselves or another person, Client should immediately contact 911, 988 where appropriate, or another qualified emergency or crisis service.
5. CLIENT RESPONSIBILITIES
Client understands that coaching is a collaborative process and that results depend substantially upon Client’s participation, honesty, effort, consistency, decisions, and implementation.
Client agrees to:
Attend scheduled coaching sessions;
Communicate honestly and respectfully;
Complete assignments and exercises to the best of Client’s ability;
Take reasonable responsibility for implementing the strategies discussed;
Communicate when Client is struggling with an assignment or aspect of the Program;
Respect Coach Scott’s professional and personal boundaries; and
Seek qualified professional assistance for matters outside the scope of coaching.
Failure to complete an assignment does not automatically terminate the Program; however, persistent unwillingness to participate in the coaching process may result in Coach Scott determining that continued coaching is no longer appropriate.
6. SCHEDULING, CANCELLATIONS, ILLNESS, AND RESCHEDULING
Both Client and Coach Scott acknowledge that illness, family emergencies, unforeseen events, scheduling conflicts, travel, technical problems, and other legitimate circumstances may occasionally prevent either party from attending a scheduled session.
When reasonable advance notice is provided, the parties will make a good-faith effort to reschedule the affected session.
If Coach Scott must cancel or reschedule a session, the session will be rescheduled and will not count against Client’s eight scheduled sessions.
If Client must cancel or reschedule, Client agrees to provide as much advance notice as reasonably possible.
Emergencies and legitimate unforeseen circumstances will be handled reasonably and in good faith.
7. MISSED APPOINTMENTS AND NO-SHOWS
A Client who misses a scheduled coaching session without contacting Coach Scott will be considered a “no-show.”
More than two (2) no-shows without reasonable communication may result in termination of Client’s participation in the Program and revocation of coaching access.
Repeated cancellations, chronic failure to attend scheduled sessions, or repeated failure to communicate may also result in termination if Coach Scott reasonably determines that the Client is no longer participating meaningfully in the Program.
8. FEES, FINAL SALES, AND REFUND POLICY
Except where a refund or cancellation right is required by applicable law, all purchases and payments for the Program are final and non-refundable.
Client understands that purchasing the Program reserves coaching capacity, scheduling availability, access, and support for Client during the Program period.
Client's decision to discontinue participation, failure to attend sessions, failure to complete assignments, reconciliation with a spouse or partner, change in personal circumstances, dissatisfaction with an outcome, or decision that Client no longer wishes to participate does not, by itself, create a right to a refund.
Nothing in this Agreement is intended to waive any cancellation, refund, or other consumer right that cannot lawfully be waived.
9. PAYMENT PLANS
If Client selects a payment plan, Client understands that the payment plan is a method of paying the total agreed Program price and is not a pay-per-session arrangement unless expressly stated otherwise in writing.
Subject to applicable law, Client's decision to stop participating in the Program does not automatically cancel remaining payment obligations.
Client agrees not to initiate a chargeback or payment dispute based solely upon Client's voluntary decision to discontinue participation when Coach Scott has remained willing and able to provide the contracted coaching services.
Nothing in this section prevents Client from exercising any legitimate rights available through Client's financial institution or applicable law.
10. NO GUARANTEE OF RESULTS
Client understands that Coach Scott cannot and does not guarantee any particular result from coaching.
No guarantee is made regarding reconciliation, divorce outcomes, emotional recovery within a particular period, detachment from another person, relationship outcomes, custody matters, career results, financial results, personal transformation, or any other specific outcome.
Testimonials, previous client experiences, marketing statements, and examples of potential results are illustrative and do not constitute a promise or guarantee that Client will obtain the same or similar results.
Client's results depend upon numerous factors, many of which are outside Coach Scott's control.
11. CLIENT RETAINS RESPONSIBILITY FOR ALL DECISIONS
Client acknowledges that Client remains solely responsible for Client's own choices, actions, relationships, communications, parenting decisions, legal decisions, financial decisions, medical decisions, and other personal decisions.
Coach Scott may provide perspective, education, coaching questions, strategies, suggestions, and recommendations; however, Client determines whether and how to act upon them.
Client agrees not to treat any coaching discussion as an instruction requiring Client to take a particular action.
12. LEGAL, CUSTODY, DIVORCE, AND CO-PARENTING MATTERS
Coach Scott may discuss general concepts concerning divorce recovery, boundaries, communication, co-parenting, high-conflict relationships, documentation, or similar subjects.
Such discussions are educational and coaching-oriented only and do not constitute legal advice.
Client agrees to consult a licensed attorney concerning divorce, custody, visitation, protective orders, court proceedings, evidence, settlement agreements, or other legal rights and obligations.
Client remains solely responsible for decisions concerning legal proceedings and compliance with court orders.
13. ASSUMPTION OF RESPONSIBILITY
Client acknowledges that personal-development and relationship coaching may involve discussing difficult experiences, relationships, emotions, memories, conflicts, and personal decisions.
Client voluntarily chooses to participate and accepts responsibility for deciding what information to disclose, what exercises to complete, and what actions to take as a result of coaching.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Coach Scott shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to Client's participation in the Program or Client's independent decisions or actions.
Client acknowledges that Coach Scott cannot control Client's conduct, the conduct of Client's spouse, former spouse, partner, former partner, children, family members, employers, courts, attorneys, medical professionals, or any other third party.
Nothing in this Agreement is intended to exclude or limit liability that cannot lawfully be excluded or limited.
15. RELEASE REGARDING CLIENT'S INDEPENDENT DECISIONS
To the fullest extent permitted by applicable law, Client agrees that Coach Scott is not responsible for losses, damages, consequences, or claims resulting from decisions independently made or actions independently taken by Client.
This provision does not waive liability that cannot legally be waived and does not relieve Coach Scott of obligations imposed by applicable law.
16. COMMUNICATION BOUNDARIES
Text and telephone support are intended to supplement scheduled coaching sessions.
Client agrees to use such access reasonably and respectfully. Seven-day access does not guarantee immediate responses or unlimited continuous telephone conversations.
Coach Scott may establish reasonable communication boundaries when necessary to maintain an effective and sustainable coaching relationship.
Abusive, threatening, harassing, excessively disruptive, or inappropriate communications may result in restriction or termination of coaching access.
17. CONFIDENTIALITY
Coach Scott will make reasonable efforts to respect the privacy and confidentiality of information shared by Client during coaching.
Client understands, however, that coaching does not necessarily carry the same legally protected privilege that may apply to communications with certain licensed healthcare professionals or attorneys.
Coach Scott may disclose information when required by law, court order, or other binding legal obligation, or when reasonably necessary to address an immediate safety concern, subject to applicable law.
18. ELECTRONIC COMMUNICATION
Client understands that text messaging, telephone communication, email, video conferencing, and other electronic communications carry inherent privacy and security risks.
By choosing to communicate through such methods, Client acknowledges and accepts those ordinary risks.
Client is responsible for maintaining the privacy and security of Client's own devices, accounts, passwords, and surroundings.
19. INTELLECTUAL PROPERTY
Any worksheets, assignments, videos, exercises, course materials, written materials, frameworks, recordings, or other proprietary materials provided by Coach Scott are for Client's personal use only unless otherwise stated.
Client may not reproduce, sell, publish, distribute, teach, commercially exploit, or provide such materials to others without prior written permission.
20. RESPECTFUL CONDUCT
The coaching relationship requires mutual respect.
Coach Scott reserves the right to immediately suspend or terminate services for threats, harassment, stalking, abusive behavior, discriminatory abuse, sexual harassment, intentional deception affecting the coaching relationship, or other conduct reasonably determined to create an unsafe or untenable coaching environment.
21. TERMINATION BY COACH SCOTT
Coach Scott reserves the right to terminate the coaching relationship when he reasonably determines that continued coaching is inappropriate, unsafe, outside his scope, materially disruptive, or inconsistent with the integrity of the Program.
Where termination occurs, any financial rights or obligations will be determined by this Agreement and applicable law.
22. FORCE MAJEURE AND EVENTS BEYOND REASONABLE CONTROL
Neither party will be considered in breach solely because a session or obligation is temporarily prevented by circumstances reasonably beyond that party's control, including serious illness, hospitalization, family emergency, natural disaster, severe weather, widespread telecommunications failure, or similar extraordinary circumstances.
The parties will make reasonable efforts to reschedule affected coaching sessions.
23. ENTIRE AGREEMENT
These Terms & Conditions, together with any written checkout terms or Program-specific written agreement expressly incorporated into them, constitute the agreement between Client and Coach Scott regarding participation in the Program.
Client acknowledges that Client is not relying upon oral promises or guarantees that contradict these written Terms.
Any modification must be agreed to in writing.
24. SEVERABILITY
If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable, that provision shall be limited or removed only to the extent necessary, and the remaining provisions shall remain in effect to the fullest extent permitted by law.
25. GOVERNING LAW
Unless prohibited by applicable law, this Agreement shall be governed by and interpreted under the laws of the State of Georgia, without regard to conflict-of-law principles.
26. ACKNOWLEDGMENT AND ACCEPTANCE
By purchasing or enrolling in the Coach Scott 8-Week Coaching Program and affirmatively accepting these Terms & Conditions at checkout, Client acknowledges and agrees that:
Client has had an opportunity to read these Terms before purchasing;
Client understands the nature and scope of the coaching services;
Client understands that coaching is not psychotherapy, medical treatment, psychiatric treatment, legal representation, or emergency/crisis care;
Client understands the attendance and participation requirements;
Client understands the refund and payment provisions;
Client understands that no specific outcome is guaranteed;
Client remains responsible for Client's own decisions and actions;
Client understands the circumstances under which coaching may be terminated; and
Client voluntarily agrees to be bound by these Terms & Conditions.
BY COMPLETING THE PURCHASE AND ACCEPTING THESE TERMS, CLIENT ACKNOWLEDGES THAT CLIENT HAS READ, UNDERSTANDS, AND AGREES TO THESE TERMS & CONDITIONS.
