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Analis Diaz-Elias

Helping small business owners move from chaos to clarity.

Experience360™ Audit

Experience360™ Audit

$77$87

Experience360™ Audit Preview Template
Your CX + EX Alignment Diagnostic Framework

See your customer and employee journeys — side by side.

The Experience360™ Audit Preview Template helps you visualize how internal processes and external experiences align (or don’t). It’s a guided diagnostic tool designed to uncover where expectations, communication, or tools create friction and where small changes can rebuild trust fast.

Perfect for founders, HR Business Partners, and operations leaders, this worksheet brings clarity to what’s really happening behind the scenes so you can act with confidence.

Use it to:

  • Map employee and customer experiences in parallel.

  • Identify alignment gaps and quick wins.

  • Prioritize actions that improve both morale and brand perception.

  • Translate insights into your next strategic move or intervention.

Includes:

  • Editable diagnostic template (Word Doc & PDF)

  • Side-by-side journey mapping grid

  • Reflection prompts and action planning section

Alignment across journeys creates brand trust.

🚨 LIMITED TIME OFFER!!!

Add Onboarding Gap Checklist for only $27

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Terms & Conditions

Terms and Conditions

Last Updated: October 2025

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE.

By using this website or completing a purchase, you signify your consent to these Terms of Use. If you do not agree, please do not use the site or proceed with any purchase.


1. GENERAL TERMS

Your access to and use of this website, as well as all related sites and digital products operated by Aligned Solutions & Co., including aligned-solutions.co, Stan Store, and other linked platforms (collectively referred to as the “Site”), are subject to these Terms of Use and all applicable laws.

By browsing, purchasing, or engaging with any content, you acknowledge that these Terms supersede any prior communications or agreements between you and Aligned Solutions & Co. (the “Company”).


2. INTELLECTUAL PROPERTY

All content, materials, training resources, videos, templates, digital downloads, frameworks, and branding elements available on this Site (collectively, the “Content”) are the exclusive property of Aligned Solutions & Co. and/or its authorized partners.

This includes all proprietary visuals, frameworks, processes, written materials, and design assets.
You are granted a limited, non-transferable, non-sublicensable license to access and use purchased materials solely for personal or internal business use.

No Content may be copied, redistributed, sold, shared, uploaded, or repurposed without express written permission from the Company. Violation of this clause may result in legal action, including damages.


3. COPYRIGHT & TRADEMARKS

All trade names, trademarks, brand visuals, and intellectual property (including “Aligned Solutions & Co.”, “Graceful Exits™”, “Mini HR & Ops Sprint™”, “Experience360™”, “Audit360™”, and related frameworks) are the property of the Company.

Unauthorized use is strictly prohibited and may violate copyright, trademark, and other applicable laws.

If you believe your intellectual property rights have been infringed, please contact us immediately at info@aligned-solutions.co with:

  • Your name and contact information

  • Description of the copyrighted work

  • URL or description of where the violation occurs

  • Relevant proof of ownership


4. DIGITAL PRODUCTS & SERVICES

Due to the nature of our digital products, all sales are final.
This includes templates, trainings, digital downloads, workshops, and strategy calls.

We do not offer refunds, exchanges, or cancellations once access or materials have been delivered.
If a technical issue prevents product access, please email info@aligned-solutions.co, and our team will ensure replacement access or resolution within 48 business hours.


5. STRATEGY CALLS & BOOKINGS

If your purchase includes a call or live Sprint session:

  • All calls must be scheduled within 30 days of purchase.

  • Rescheduling must be requested at least 48 hours before your appointment by emailing info@aligned-solutions.co with the subject line “CALL CANCELLATION – [Date & Time]”.

  • Missed or late cancellations result in forfeiture of the session with no refund.


6. PERSONAL RESPONSIBILITY

All services and resources are intended for educational, strategic, and operational development purposes only.
The Company does not guarantee specific results, income, or outcomes.

Your progress depends on your own effort, decisions, implementation, and circumstances.
Aligned Solutions & Co. provides frameworks, strategy, and guidance to empower decision-making — not to replace it.


7. PRIVACY & CONFIDENTIALITY

We value your trust. Personal and business information shared through intake forms, strategy calls, or client hubs will remain confidential and will never be sold or shared with third parties, except as required by law.

Please refer to our full Privacy Policy for details on data collection and storage practices.


8. LIMITATION OF LIABILITY

All content and services provided by the Company are offered “AS IS,” without warranties of any kind, express or implied.
Aligned Solutions & Co. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from use of the Site, participation in services, or implementation of advice.

The Company is not responsible for third-party platforms (e.g., Stan Store, Flodesk, Bonsai, Canva, Notion, Stripe) used to deliver or process your experience. Issues related to those services should be directed to their respective providers.


9. PAYMENT TERMS

By purchasing any product or service, you agree to pay all applicable fees and provide a valid payment method.
All sales are final. Prices may change at any time, and the Company does not offer price adjustments for past purchases or promotions.


10. INDEMNIFICATION

You agree to indemnify and hold harmless Aligned Solutions & Co., its directors, employees, and contractors from any claims, damages, or liabilities arising from your use of the Site, violation of these Terms, or misuse of purchased materials.


11. GOVERNING LAW

These Terms shall be governed by and construed under the laws of the Commonwealth of Puerto Rico and, where applicable, the State of Florida, United States.
Any disputes shall be handled exclusively in the courts located in San Juan, Puerto Rico or Orange County, Florida, as determined by the Company.


12. UPDATES

Aligned Solutions & Co. reserves the right to modify or update these Terms at any time without prior notice.
Continued use of the Site following such updates constitutes acceptance of the new Terms.


📬 CONTACT

If you have questions regarding these Terms or your purchase, please contact:
Aligned Solutions & Co.
info@aligned-solutions.co

Total :US$77
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