Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
Digital Product Purchases
All products sold through this website are digital products. This includes (but is not limited to) downloadable files, templates, guides, courses, toolkits, bundles, and other electronically delivered resources.
Due to the nature of digital products being delivered instantly and accessible immediately upon purchase, all sales are final and non-refundable.
Once a product has been purchased and access has been granted, we are unable to revoke access or guarantee that materials have not been saved, downloaded, or duplicated. For this reason, refunds, exchanges, or cancellations are not provided for change of mind.
Please Review Before Purchasing
We encourage all customers to carefully read product descriptions, inclusions, and intended use information prior to completing their purchase.
If you are unsure whether a resource is suitable for your circumstances, please contact us before purchasing. We are always happy to provide clarification so you can make an informed decision.
Website Disclaimer
The information provided by Anchor & Wings is for educational and informational purposes only. It is not intended as medical, psychological, therapeutic, or legal advice. Always seek the advice of a qualified health professional, school representative, or legal practitioner regarding your child’s specific circumstances.
Technical Issues
If you experience difficulty accessing or downloading your purchased product, please contact us within 7 days of purchase so we can assist in resolving the issue.
We are committed to ensuring you receive the product you purchased and will provide reasonable support to resolve genuine access problems.
Limitations of liability
Anchor & Wings are not liable for decisions made using your templates
No responsibility for third-party services (schools, therapists, etc.)
No guarantee of specific results
Not Professional Advice
Anchor & Wings does not provide medical diagnoses, therapy services, legal representation, or individualised professional advice. Our digital resources are designed to support parents in organising information and feeling empowered in advocacy conversations.
Copyright & Intellectual property
All Anchor & Wings materials, including templates, guides, workbooks, and digital downloads, are protected by copyright. Purchase grants a single-user, non-transferable licence for personal use only.