Terms and Conditions
Terms of Use
Please read these Terms and Conditions carefully before using this website or purchasing any digital products, services or content from Justine Crowley ("the Author") trading as A Soft Reset With Justy (“the Company”, “we”, “our”, or “us”).
By accessing this website, purchasing any products, downloading content, or using any services provided by the Company - you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable Australian laws. If you do not agree with these Terms, please do not use this website or purchase any products or services.
These Terms and Conditions apply to all visitors, customers, users and purchasers of products and services provided through this website.
1. Intellectual Property
All content made available through this website, including but not limited to digital products, eBooks, guides, templates, journals, text, graphics, branding, logos, videos, audio recordings, downloads, worksheets, designs and written materials (“Content”) is owned by or licensed to A Soft Reset With Justy, and is protected under Australian copyright and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence for personal, non-commercial use only.
You must not:
Copy, reproduce, republish or distribute the Content.
Resell, share or commercially exploit the Content.
Modify or create derivative works from the Content.
Upload or distribute the Content to third party platforms.
Use the Content for training artificial intelligence systems or commercial purposes without written permission.
Unauthorised use of the Content may result in legal action.
2. Educational and Wellbeing Disclaimer
All products, content and services provided by the Company are intended for educational, informational and personal wellbeing purposes only.
The Content is based on general wellbeing principles, lived experience, personal insights and self development concepts; and does not constitute medical, psychological, psychiatric, legal, financial or professional advice.
Nothing contained within our products or website is intended to diagnose, treat, cure or prevent any medical or mental health condition.
You acknowledge that:
Recovery and healing experiences differ for every individual.
Results are not guaranteed.
You are responsible for your own wellbeing, decisions, and actions.
You should seek appropriate professional support where required.
If you are experiencing a medical emergency, severe mental distress, or thoughts of self harm; please seek immediate assistance from a qualified healthcare professional or emergency services.
3. Australian Consumer Law
Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law (“ACL”) or any other applicable legislation that cannot legally be excluded.
Where products or services supplied by the Company are subject to consumer guarantees under the ACL, our liability is limited to:
Replacement of the product or service.
Repair of the product or service.
Resupply of the product or service; or
Refund of the amount paid.
As determined by the Company and as permitted under Australian law.
4. Digital Products and Refund Policy
Due to the digital nature of our products, all sales are generally final and non-refundable once access has been granted or files have been downloaded.
However, refunds may be provided where required under Australian Consumer Law, including where a product is faulty, significantly different from its description, or unable to be accessed due to a major technical issue that cannot be resolved within a reasonable timeframe.
If you experience technical difficulties accessing your purchase, please contact us promptly so we may attempt to resolve the issue.
5. Limitation of Liability
To the fullest extent permitted by law, A Soft Reset With Justy and its owner, employees, contractors and affiliates exclude all liability for any direct, indirect, incidental, special or consequential loss or damage arising from:
Use of this website or its Content.
Reliance on any information provided.
Inability to access products or services.
Business interruption.
Emotional distress.
Loss of income, profits, savings or data.
Third Party service interruptions.
All Content is provided “as is” without warranties of any kind, either express or implied.
You use this website and its products entirely at your own risk.
6. Third Party Services
This website may use or link to Third Party platforms and services including payment processors, email marketing software, course hosting platforms, and social media websites.
The Company is not responsible for the availability, security, functionality or policies of Third Party providers. Your use of those services is governed by the terms and conditions of the relevant provider.
7. User Conduct
You agree not to:
Misuse the website.
Attempt to gain unauthorised access to systems or data.
Distribute malicious software.
Use the Content unlawfully.
Harass, abuse or interfere with other users.
Reproduce or share purchased digital products unlawfully.
We reserve the right to restrict or terminate access to the website or products where these Terms are breached.
8. Privacy Policy
A Soft Reset With Justy is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act (Cth) 1988.
The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names and email addresses for the sole purple of electronic delivery of our digital product/s. This Personal Information is obtained in many ways including websites that host and make our digital product/s available for sale and purchase for your healing and recovery; from social media, other online marketing platforms, and from Third Parties. We don’t guarantee website links or policy of authorised Third Parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and for digital marketing purposes only. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about such things as an individuals racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained.
• For a secondary purpose that is directly related to the primary purpose.
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by Third Parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third Parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose/s for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
A Soft Reset With Justy will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable, so that we can update our records and ensure that we can continue to provide quality services to you.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact our founder at:
1312/30 Glen Street Milsons Point NSW 2061 Australia.
abundantjusty@gmail.com
+61422494753
9. Changes to Terms
The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice.
By continuing to use the website after changes are published, you accept the revised Terms.
10. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
11. Contact
For any questions regarding these Terms and Conditions, please contact:
A Soft Reset With Justy
Sydney, New South Wales, Australia
Email: abundantjusty@gmail.com
