Terms and Conditions
Business name: Dainora Bickauskiene trading as My Nutrition
Website: www.my-nutrition.co.uk
Digital store: Stan Store / Autoimmune Health UK
Email: info@my-nutrition.co.uk
Please read these Terms and Conditions carefully before purchasing any digital product, eBook, online course, guide, download, template, or educational material from this store.
By purchasing from this store, you agree to these Terms and Conditions.
1. Digital Products
All products sold through this store are digital products. This may include eBooks, guides, PDFs, meal plans, recipe books, templates, online courses, videos, handouts, and other educational resources.
No physical product will be shipped unless clearly stated.
After purchase, you will receive access to the product digitally, usually by download link, email, Stan Store access, or course platform access.
2. No Refund Policy for Digital Products
Due to the nature of digital products, all sales are final and non-refundable once access has been provided, the product has been downloaded, opened, viewed, accessed, or delivered.
By purchasing, you agree to receive immediate access to the digital product and acknowledge that you lose your 14-day cancellation right once access or download begins.
Refunds will not be provided because:
you changed your mind;
you bought the wrong product;
you no longer want the product;
you did not read the product description;
you expected personalised advice;
you did not use the product;
the product did not produce your desired health result;
you purchased during a promotion and later found a different price.
This does not affect your statutory rights if the digital product is faulty, not as described, or cannot be accessed due to a technical issue that we are unable to resolve.
If you experience a technical problem accessing your product, please email us and we will make reasonable efforts to help you access or receive the product.
3. Educational Use Only
All digital products, courses, guides, meal plans, recipes, and resources are provided for general educational and informational purposes only.
They are not personalised nutrition advice, medical advice, diagnosis, treatment, or a substitute for working with your doctor, GP, registered healthcare provider, or qualified practitioner.
You should not use the information to diagnose, treat, cure, or prevent any disease or medical condition.
Always speak to your GP, specialist, or healthcare provider before making significant changes to your diet, supplements, medication, or lifestyle, especially if you are pregnant, breastfeeding, taking medication, have a diagnosed health condition, or have complex health needs.
4. No Personalised Advice Included
Unless clearly stated, purchasing a digital product does not include:
personalised nutrition advice;
individual health assessment;
test interpretation;
supplement recommendations;
email support;
consultation time;
programme access;
review of your symptoms, medications, or health history.
Any examples, meal plans, recipes, or recommendations inside the product are general educational examples only.
If you need personalised support, you can book a consultation or apply to work with My Nutrition separately.
5. Health Results Are Not Guaranteed
We do not guarantee any specific result from using our digital products, courses, guides, recipes, meal plans, or educational materials.
Health outcomes vary from person to person and depend on many factors, including medical history, diet, lifestyle, stress, sleep, environment, consistency, genetics, medication, and professional medical care.
Testimonials, case studies, or examples are for illustration only and do not guarantee that you will experience the same results.
6. Food Allergies, Intolerances and Safety
You are responsible for checking all ingredients, recipes, food lists, and recommendations for your own allergies, intolerances, medical needs, dietary restrictions, and safety.
We cannot guarantee that recipes or resources are suitable for every person.
If you have allergies, an eating disorder history, pregnancy, diabetes, kidney disease, autoimmune disease, thyroid disease, digestive disease, or any other medical condition, please seek professional guidance before using any nutrition plan or making major dietary changes.
7. Intellectual Property
All digital products, eBooks, guides, PDFs, courses, videos, recipes, templates, images, text, branding, and materials are owned by Dainora Bickauskiene / My Nutrition unless otherwise stated.
Your purchase gives you a personal, non-transferable, non-commercial licence to use the product for your own personal use only.
You must not:
copy, share, sell, resell, reproduce, distribute, upload, or publish the product;
share download links with others;
use the content for your own business, clients, social media, courses, or paid materials;
edit and resell the product as your own;
give the product away for free.
Any unauthorised sharing, copying, or resale may result in legal action.
8. Payment
All prices are shown at the checkout.
Payment must be made in full before access to any digital product is provided.
Prices may change at any time. We do not offer partial refunds or price adjustments if a product is later discounted or offered at a different price.
9. Access Issues
If you do not receive your product or cannot access it, please contact us by email with your name, purchase email address, order details, and a description of the issue.
We will make reasonable efforts to resolve technical access issues.
If the issue is caused by an incorrect email address, device problem, internet problem, email spam filter, or third-party platform issue, we are not responsible for any delay, but we will try to help where reasonably possible.
10. Courses and Future Digital Programmes
If you purchase an online course or digital programme, access will be provided as described on the sales page.
Course access may be limited to a stated access period if this is clearly explained at the time of purchase.
Unless clearly included in the offer, courses do not include individual support, personalised advice, consultations, or direct messaging support.
All course purchases are final and non-refundable once access has been provided.
11. Third-Party Platforms
This store may use third-party platforms such as Stan Store, Stripe, PayPal, email providers, course platforms, or website hosting services.
We are not responsible for technical problems, delays, or service interruptions caused by third-party platforms, but we will make reasonable efforts to support access where possible.
Your use of third-party platforms may also be subject to their own terms and privacy policies.
12. Privacy
We collect and use your personal information only as needed to process your purchase, deliver your digital product, communicate with you, provide customer support, and comply with legal obligations.
Your personal information will be handled in line with our Privacy Policy.
Please refer to our Privacy Policy here:
[add your Privacy Policy link]
13. Email Communication
By purchasing a product, you agree that we may contact you by email about your purchase, product access, updates, customer support, and related information.
You may also be invited to join our email list. Marketing emails will only be sent where you have given consent or where legally permitted, and you can unsubscribe at any time.
14. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any loss, damage, injury, reaction, health issue, or consequence arising from your use or misuse of our digital products, courses, recipes, meal plans, or educational materials.
You are responsible for how you use the information and for seeking appropriate medical or professional advice where needed.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
15. Changes to Products or Terms
We may update, change, remove, or improve products and these Terms from time to time.
The Terms that apply to your purchase are the Terms available at the time of purchase.
16. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be handled under the jurisdiction of the courts of England and Wales.
17. Contact
If you have any questions about these Terms or your purchase, please contact:
Dainora Bickauskiene / My Nutrition
Email: info@my-nutrition.co.uk