Terms and Conditions
Please read these Terms and Conditions carefully before purchasing products or accessing services from Brands On Cue®.
Definitions
"Company," "we," "our," or "us" refers to Brands On Cue®.
"User," "you," and "your" refers to site visitors, customers, and purchasers.
"Participation," "participating," "using," or "use" means accessing, reading, implementing, or interacting with our content or products.
"Product" or "Products" refers to any offering made available by us, including but not limited to physical items (such as books), digital materials, memberships, resources, courses, templates, documents, webinars, PDFs, downloads, recordings, and any other content or services delivered online, via email, or through our platform.
1. Disclaimer
By accessing this website, purchasing products, or using our services, you agree to be bound by these Terms and Conditions. We reserve the right to modify these Terms at any time by updating this page. It is your responsibility to review the Terms periodically. Continued use constitutes acceptance of any changes.
2. Subscription Renewal & Cancellation
Membership is billed annually and will automatically renew each year on your sign-up anniversary date. Prior to renewal, you will receive an email reminder with details of the upcoming charge and an option to cancel.
If you wish to cancel your membership and avoid renewal, you must do so before the renewal date. You can manage or cancel your subscription at any time via your original confirmation email or by contacting us directly at hello@brandsoncue.com.
Membership renewal is at the sole discretion of Brands on Cue®. We reserve the right to cancel or not renew any membership if we determine it is not in alignment with the goals or standards of our community.
No partial refunds are issued for cancellations made after the renewal has been processed.
3. Submissions and Reference Use
By submitting, you confirm that you are the original creator of the work and have the right to share it publicly. You grant Brands on Cue® permission to publish your submission in print, digital, and promotional formats. You understand that submission does not guarantee inclusion and that editorial selection is based on quality, fit, and variety. You also acknowledge that all information submitted (including spelling, grammar, and project details) is your responsibility, and Brands on Cue® is not liable for any errors or inaccuracies published as a result.
To ensure the highest standards for our collectible book, all featured work must meet our submission guidelines. Submissions must be complete, correctly formatted, and consistent with the professional quality and brand standards expected for publication. This includes, but is not limited to, appropriate file resolution, accurate dimensions, cohesive use of logos, colors, and proportions, and overall presentation quality.
Brands On Cue® reserves the right to request revisions or reject submissions that do not meet these requirements, and to revoke a guaranteed feature if the final submission fails to align with our guidelines.
Design mockups are provided as visual representations. Due to variations in paper stock, lamination, and finishing processes, the final printed product may differ slightly in color, texture, or finish. Such variations are considered normal within industry standards and do not constitute a defect.
In addition to direct submissions, Brands On Cue® may reference publicly available images of your work (such as on your website or social media) for draft, placeholder, or promotional purposes. Any such use will include credit where possible. Any such use will include credit where possible, and you may request removal of these images prior to final publication by contacting us at hello@brandsoncue.com.
4. Feature & Spotlight Selection
Participation in features such as the Designer Spotlight, printed book, or any curated promotion is not guaranteed unless explicitly confirmed in writing by the Brands On Cue® team.
All features, showcases, and inclusions are subject to the discretion of the Brands On Cue® team and may be based on criteria such as alignment with our editorial themes, diversity of representation, quality of submitted work, and availability.
We aim to highlight a wide range of members over time, and inclusion may be rotated to ensure equal visibility and opportunity. Submission of work does not automatically result in feature selection.
5. Intellectual Property Ownership
All original content created by Brands On Cue® including but not limited to guides, templates, recordings, downloadable materials, website content, social media posts, and platform structure is the intellectual property of Brands On Cue® and may not be copied, reproduced, or redistributed without prior written permission.
Designer-submitted work featured in the spotlight, directory, or book remains the property of the respective designers and is used with permission for promotional purposes only.
6. Assumption of Risk
You are responsible for your own decisions, actions, and results from using our Products or Services.
Brands On Cue® is not liable for outcomes resulting from your use of the information provided.
7. No Sharing or Unauthorized Use
You may not share your login, password, digital products, templates, or downloadable files with anyone else.
If sharing is detected, your access may be revoked immediately without a refund.
8. Results Disclaimer
Testimonials and case studies shared are examples only. There are no guarantees regarding your results. Outcomes vary based on individual circumstances, effort, and external factors outside of our control.
9. No Warranties
Products and content are provided “as is.”
Brands On Cue® disclaims all warranties, express or implied, including fitness for a particular purpose, non-infringement, and merchantability.
We are not responsible for any damages resulting from your use of our content or services.
10. Indemnification
You agree to indemnify and hold harmless Brands On Cue® (and its officers, contractors, employees, and affiliates) from any claims, damages, losses, or expenses related to your use of our products or services, or your breach of these Terms.
11. Eligibility
To purchase or participate in any of our products or services, you must be at least 18 years of age or have permission from a parent or legal guardian. By using this site and making a purchase, you confirm that you meet these requirements.
12. Refund Policy
All sales are final and non-refundable.
All products, including books and memberships, are non-refundable once purchased.
Memberships provide full access to materials from day one, and books cannot be resold once opened or used.
If you have questions before purchasing, please contact us at hello@brandsoncue.com.
If your physical product arrives damaged or defective, please contact us within 7 days of receipt with photos so we can arrange a replacement.
We are unable to redirect orders once shipped if address details provided are incorrect.
Delivery timeframes are estimates only. International orders may be subject to delays due to customs clearance and local postal services, which are outside our control.
13. International Shipping
International orders may be subject to local customs duties, taxes, or import fees charged by the destination country. These costs are the responsibility of the recipient.
14. Payment Terms
You authorize Brands On Cue® to charge your chosen payment method (credit card, Stripe, or PayPal) for the full purchase amount at the time of sale.
Membership fees are billed as an annual subscription fee and are payable upfront.
You agree not to initiate any chargebacks. In case of an attempted chargeback, Brands On Cue® reserves the right to pursue the matter legally and report the account as delinquent.
15. Limitation of Liability
Brands On Cue® shall not be held liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our products or services.
16. Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part shall be severable and will not affect the validity of the remaining provisions.
17. Testimonial Release
By submitting testimonials, feedback, wins, screenshots, or communications to Brands On Cue®, you grant us permission to use your submissions for marketing purposes, including on our website, social media, and promotional materials, without compensation.
18. Arbitration Agreement
If disputes arise, you agree to attempt informal resolution first by contacting hello@brandsoncue.com.
If unresolved, disputes will be submitted to binding arbitration under the rules of the Resolution Institute (Australia), held within 100km of Brisbane, QLD.
The arbitrator’s award shall be final. You waive your right to a court trial.
19. Jurisdiction
These Terms are governed by the laws of Queensland, Australia.
Any legal disputes will be resolved in the courts of Queensland.
20. Entire Agreement
These Terms constitute the full agreement between you and Brands On Cue® and supersede all prior communications, whether oral or written.
21. Copyright and Site Use
All content on this site is protected by copyright and may not be reproduced, distributed, or transmitted without written permission.
All logos, templates, images, and materials are either owned by Brands On Cue® or used with permission from contributors.
We accept no responsibility for third-party copyright infringements.
You are permitted to temporarily download one copy of the materials for personal, non-commercial use only.
You may not:
Modify, copy, or commercially exploit any materials;
Attempt to decompile or reverse-engineer any software on our site;
Remove copyright notices or proprietary labels;
Mirror or redistribute content to another server or platform.
Any breach of these conditions will terminate your license immediately.
By purchasing and/or using our products, you acknowledge and agree to these Terms and Conditions.
Brands On Cue® reserves the right to update or amend these Terms & Conditions at any time. Any changes will apply to submissions from the date of publication of the revised Terms.
For any questions, please contact: hello@brandsoncue.com
