TERMS AND CONDITIONS
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCTS OR SERVICES.
By accessing this website or purchasing products or services from Monique Management Solutions LLC, including its brands and trade names, Chey’Monique Creations and AIconicTech (collectively referred to as the “Company”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree to these Terms and Conditions, please do not use this Site or purchase the Company’s products or services.
1. COMPANY INFORMATION
This website and all related products and services are owned and operated by:
Monique Management Solutions LLC
State of Formation: Hawaii
Monique Management Solutions LLC operates brands and trade names including Chey’Monique Creations and AIconicTech.
All references to the “Company,” “we,” “our,” or “us” in these Terms refer to Monique Management Solutions LLC and, where applicable, its brands and trade names.
2. DIGITAL PRODUCTS – NO REFUND POLICY
Due to the nature of digital products, all digital sales are final.
Once a digital product, training, template, download, digital resource, or community access has been delivered or made available, no refunds will be issued except where otherwise required by applicable law.
By purchasing a digital product, you acknowledge and agree to this policy.
3. SERVICE-BASED OFFERS
All service-based purchases, including but not limited to:
• 1:1 strategy sessions
• Business Launch Consultations
• AI Store Build sessions
• Digital Business Launch Services
• Community mentorship access
• Implementation programs or accelerators
• Coaching or training sessions
• Other live, customized, or time-based services
are non-refundable except where otherwise required by applicable law.
Your purchase may secure reserved appointment time, limited availability, preparation, professional services, customized work, or access to live instruction.
Failure to attend a scheduled session does not entitle you to a refund.
4. SCHEDULING & RESCHEDULING POLICY
If your purchase includes a live session:
• You are responsible for scheduling and attending your session.
• Rescheduling requests must be submitted via email to info@cheymoniquecreations.com no less than 48 hours before your scheduled session.
• One reschedule per session may be permitted at the Company’s discretion.
• Missed sessions, cancellations, or rescheduling requests made without the required 48-hour notice may result in the session being forfeited without refund or complimentary rescheduling.
• Arriving late to a scheduled session does not automatically extend the scheduled end time.
5. AICONICTECH BUSINESS LAUNCH CONSULTATION
The AIconicTech Business Launch Consultation is a live, service-based strategy session designed to help prospective clients discuss their business goals, current digital presence, launch needs, and potential AIconicTech services.
Consultation purchases are final and non-refundable except where otherwise required by applicable law.
The consultation fee reserves the purchaser’s scheduled appointment time and compensates the Company for preparation and professional consultation services.
If the purchaser subsequently purchases an eligible AIconicTech Business Launch Package within 30 calendar days following the completed consultation, the $49 consultation fee will be credited toward the purchase price of that package.
The consultation credit:
• May only be applied to an eligible AIconicTech Business Launch Package
• Must be used within 30 calendar days following the completed consultation
• Has no cash value
• Is non-transferable
• Cannot be redeemed for cash
• Cannot be refunded
• Cannot be combined with another consultation credit unless expressly authorized by the Company
Booking or completing a consultation does not obligate the purchaser to purchase additional services.
Following the consultation, the Company may recommend a service package or provide a custom project scope based on the prospective client’s stated business needs.
The Company reserves the right to determine whether a requested project falls within the services it offers and is not obligated to accept every prospective project.
6. DIGITAL BUSINESS LAUNCH SERVICES
AIconicTech Digital Business Launch Services are project-based services provided according to the specific package, proposal, project scope, or service description purchased by the client.
Services may include, depending on the purchased package or approved project scope:
• Brand development or refinement
• Digital business setup
• Online storefront setup
• Product presentation and listings
• Digital graphics and marketing assets
• Social media branding
• AI-enhanced visual content
• Digital sales materials
• Business launch strategy
• Other agreed-upon digital services
The client is responsible for reviewing the applicable service description and confirming that the selected services meet their needs before purchasing.
Unless otherwise stated in writing, services are limited to the deliverables expressly included in the purchased package or approved project scope.
Requests for additional products, pages, platforms, graphics, revisions, integrations, services, or other work outside the agreed scope may require additional fees.
7. CLIENT RESPONSIBILITIES & PROJECT TIMELINES
Project timelines are estimates unless the Company expressly agrees to a specific deadline in writing.
Clients are responsible for providing requested materials in a timely manner, including where applicable:
• Business information
• Product information
• Logos and branding assets
• Photographs or other media
• Written content
• Account access or invitations
• Platform information
• Required approvals
• Feedback and revision requests
• Other information necessary to complete the project
Failure to provide requested information, approvals, materials, or access may delay the project.
The Company is not responsible for project delays resulting from client delays or circumstances outside the Company’s reasonable control.
8. REVISIONS & ADDITIONAL WORK
The number of revisions included with a service will be stated in the applicable package, service description, proposal, or project scope.
Requests that substantially change previously approved work, alter the original project direction, or exceed the included revision allowance may be considered additional work and may require additional fees.
Additional services or deliverables requested outside the original project scope will be quoted separately.
Work on additional services may not begin until any applicable additional payment has been received.
9. THIRD-PARTY COSTS & SERVICES
Unless expressly stated as included in the purchased package, clients are responsible for third-party costs associated with their business, including but not limited to:
• Domain registrations
• Website hosting
• E-commerce or storefront subscriptions
• Payment processing fees
• Software subscriptions
• AI software or platform fees
• Advertising costs
• Social media platform fees
• Email marketing services
• Premium applications or integrations
• Other third-party services
The Company does not control the pricing, availability, policies, functionality, approval processes, or continued operation of third-party platforms.
10. PAYMENT PLANS & THIRD-PARTY FINANCING
If you select a Company-authorized payment plan, you agree to complete all scheduled payments according to the terms presented at purchase.
Failure to complete required payments may result in suspension of services, project work, mentorship programs, community participation, or access to deliverables where permitted by applicable law and the applicable payment arrangement.
Certain purchases may also qualify for third-party payment or financing options.
Third-party financing providers determine their own eligibility requirements, approvals, spending limits, payment schedules, interest, fees, and other terms.
The Company does not make financing decisions and does not guarantee approval for any third-party financing option.
Use of third-party financing is subject to the financing provider’s separate terms and conditions.
11. NO INCOME OR RESULTS GUARANTEES
The Company does not guarantee income, sales, revenue, audience growth, customer acquisition, financial success, platform approval, business success, or any other specific result.
Results may depend on numerous factors outside the Company’s control, including:
• Your effort
• Your execution
• Your business decisions
• Your products or services
• Your pricing
• Your audience
• Market conditions
• Competition
• Platform algorithms or policies
• Third-party services
Educational materials, strategies, recommendations, consultations, and business guidance are provided for informational and educational purposes.
12. INTELLECTUAL PROPERTY
All Company-created content, including but not limited to:
• Trainings
• Videos
• Written materials
• AI frameworks
• Templates
• Strategies
• Course content
• Training systems
• Proprietary processes
• Educational resources
remains the intellectual property of the Company unless otherwise expressly stated in writing.
You may not copy, reproduce, distribute, modify, share, teach, license, sell, or resell the Company’s proprietary content, systems, frameworks, training materials, or processes without prior written permission.
13. CLIENT DELIVERABLES & AI-GENERATED CONTENT
AI-generated images, graphics, written materials, or other digital assets may be incorporated into client projects or created during live sessions.
Subject to any applicable third-party platform terms, licensing restrictions, and the terms of the purchased service, final client-specific deliverables provided by the Company may be used by the client for their own business purposes.
Clients may not resell, redistribute, reproduce for resale, teach, license, or claim ownership of the Company’s underlying proprietary methods, systems, templates, training frameworks, prompts, processes, or other intellectual property used to create those deliverables.
The Company does not guarantee that AI-generated content will be eligible for copyright, trademark, registration, or other intellectual-property protection.
Clients are responsible for reviewing final materials before publishing, distributing, advertising, selling, or otherwise using them.
14. CLIENT-PROVIDED MATERIALS
By providing the Company with photographs, logos, trademarks, written content, product information, videos, music, graphics, or other materials, you represent that you own the materials or have sufficient permission or authorization to use them.
You authorize the Company to use those materials as reasonably necessary to perform the purchased services.
The Company is not responsible for claims arising from materials supplied by a client without appropriate ownership, licenses, permissions, or authorization.
15. COMMUNITY CONDUCT
The Company reserves the right to remove a participant from a community, mentorship program, live session, or other service for behavior that is disruptive, abusive, threatening, unlawful, harassing, or materially harmful to the integrity or operation of the service.
Any refund rights following removal will be determined by these Terms, the applicable service terms, and applicable law.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, or consequential damages resulting from or relating to:
• Use of this Site
• Participation in services
• Use of digital products
• Business decisions made based on training, consultation, or recommendations
• Third-party platform failures
• Platform policy or algorithm changes
• Client-provided materials
• Business performance or results
Services and content are provided on an “as is” and “as available” basis except where otherwise expressly stated.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
17. THIRD-PARTY PLATFORMS
The Company may use or recommend third-party services, including but not limited to:
• Payment processors
• Financing providers
• Hosting platforms
• Online storefront platforms
• Zoom or other video conferencing services
• AI software tools
• Social media platforms
• Affiliate programs
• Scheduling platforms
• Email marketing providers
The Company is not responsible for outages, errors, account restrictions, policy changes, service interruptions, data loss, pricing changes, or other issues caused by third-party services.
Your use of third-party services is governed by their respective terms, policies, and agreements.
18. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of Hawaii, without regard to conflict-of-law principles.
Any disputes shall be handled in accordance with applicable law and, where legally permissible, in the appropriate courts located in the State of Hawaii.
19. UPDATES TO TERMS
The Company reserves the right to update or revise these Terms and Conditions from time to time.
Updated Terms will become effective when posted unless otherwise stated or required by applicable law.
Continued use of the Site or future purchases following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
By completing a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
