TERMS & CONDITIONS
Last updated: October 2026
Welcome to FacelessContentBestie
These Terms & Conditions (“Terms”) govern your access to and use of the FacelessContentBestie website, online store, digital products, downloads, templates, educational materials and related services (collectively, the “Services”).
By accessing this website or purchasing a product from FacelessContentBestie, you agree to these Terms. If you do not agree with these Terms, please do not use the website or purchase our products.
1. ABOUT FacelessContentBestie
FacelessContentBestie (“we”, “us”, “our” or the “Company”) is a digital creator brand based in Switzerland offering digital products and resources, which may include Canva templates, social media resources, educational materials, digital guides, content packs and other downloadable products.
2. DIGITAL PRODUCTS
All products sold through FacelessContentBestie are digital unless expressly stated otherwise.
No physical product will be shipped.
After completing your purchase, you will receive access to the purchased digital product through the delivery method stated on the product page, which may include a download link, Canva template link, online access page or another digital delivery method.
You are responsible for providing a valid email address and ensuring that you have the necessary software, accounts or devices required to access the purchased product.
3. INTELLECTUAL PROPERTY
Unless otherwise stated, all content made available by FacelessContentBestie is owned by or legally licensed to FacelessContentBestie.
This includes, but is not limited to:
text, graphics, designs, templates, digital downloads, guides, videos, photographs, illustrations, branding elements, educational materials, product designs and other original content.
Purchasing a product does not transfer ownership or copyright of that product to you.
You receive only the rights specifically described on the relevant product page or in the license included with your purchase.
4. PRODUCT LICENSES
Different FacelessContentBestie products may come with different usage rights.
The license applicable to a product will be stated on the product page, within the product itself or in an accompanying license document.
Products may, for example, be offered with:
Personal Use Rights — You may use the product for your own personal purposes but may not resell, redistribute or share it.
Commercial Use Rights — You may use the product in accordance with the commercial-use permissions specified for that particular product.
Resell Rights or Master Resell Rights (MRR) — Certain products may expressly allow resale. Where these rights apply, the exact resale permissions and restrictions will be stated in the product-specific license.
Private Label Rights (PLR) — Certain products may allow modification, rebranding or resale subject to the specific PLR license provided with that product.
A product does not include resale, redistribution, PLR, MRR or commercial rights unless these rights are expressly stated.
The product-specific license always takes precedence over the general licensing provisions contained in these Terms.
5. CANVA TEMPLATES
Some FacelessContentBestie products may include templates designed for use with Canva.
Where applicable, customers receive access to a template or design that they may copy into their own Canva account and use according to the license provided with the product.
FacelessContentBestie is an independent creator and is not affiliated with, endorsed by or sponsored by Canva.
Some templates may contain elements, fonts, images or features that require Canva Pro or may otherwise be subject to Canva’s own licensing terms.
It is your responsibility to ensure that your use of Canva and any Canva content complies with Canva’s applicable terms and licensing requirements.
6. PROHIBITED USE
Unless expressly permitted by the license accompanying a particular product, you may not:
• copy, resell, redistribute, sublicense or share our digital products;
• upload purchased products to file-sharing websites, membership libraries or other platforms for others to download;
• claim our original products or designs as your own work;
• provide purchased products to third parties for free;
• reproduce or distribute substantial portions of our products;
• use our intellectual property in a way that violates applicable law or third-party rights;
• share private download links or template access links with unauthorized users.
Products that expressly include PLR, MRR, resale or commercial rights are subject to their individual license terms.
7. PAYMENTS
All prices are displayed in the currency shown at checkout.
You agree to provide current, complete and accurate payment information when making a purchase.
Payment may be processed through third-party payment providers. FacelessContentBestie does not control the systems or services of third-party payment processors and is not responsible for interruptions or technical issues caused by those providers.
Prices may be changed at any time. A later price reduction, discount or promotional offer does not entitle previous customers to a refund of the price difference.
8. DIGITAL PRODUCT REFUNDS
Due to the digital nature of our products and the immediate access provided upon purchase, all sales of digital products are final and non-refundable, to the fullest extent permitted by applicable law.
Once a digital product, download link, template link, course, resource, or other digital content has been delivered or made available to you, no refunds, exchanges, cancellations, or chargebacks will be provided solely on the basis that you did not access, download, open, or use the product.
It is the purchaser’s responsibility to provide a correct and accessible email address at checkout and to ensure they are able to access the email account used for the purchase.
If you experience a genuine technical issue accessing your purchase, please contact us at aurelyasworld@gmail.com. We will make reasonable efforts to restore or resend access to the purchased product. A technical access issue does not automatically entitle the purchaser to a refund.
Nothing in these Terms excludes or limits any rights that cannot legally be excluded or limited under applicable consumer protection law.
9. RESULTS & EARNINGS DISCLAIMER
FacelessContentBestie may provide educational content relating to digital products, content creation, social media, Canva, marketing or online business.
We do not guarantee any particular financial, business, social media or personal result.
Examples of earnings, growth, sales, followers, engagement or other results are provided for informational or illustrative purposes only and should not be interpreted as promises or guarantees.
Your results depend on numerous factors, including your experience, skills, effort, strategy, audience, market conditions and individual circumstances.
You are solely responsible for your business decisions and results.
10. EDUCATIONAL PURPOSES
Information and products provided by FacelessContentBestie are intended for general informational and educational purposes.
Nothing provided through our products or website constitutes legal, financial, tax, accounting or professional business advice.
You are responsible for determining whether any information, strategy or product is appropriate for your individual circumstances.
11. THIRD-PARTY PLATFORMS
Our products and Services may rely on or link to third-party platforms and services such as Canva, payment processors, social media platforms, storefront providers or other software services.
We do not control these third-party services and cannot guarantee their continued availability, functionality or compatibility.
FacelessContentBestie is not responsible for changes, outages, account restrictions, pricing changes or other actions taken by third-party platforms.
Your use of third-party services is also subject to their respective terms and policies.
12. ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information provided through FacelessContentBestie is accurate and current.
However, digital platforms, software, social media features and online tools change frequently.
We therefore cannot guarantee that every piece of information will remain accurate, complete or current at all times.
We may update, modify or discontinue content or products where reasonably necessary.
13. COPYRIGHT & INTELLECTUAL PROPERTY CONCERNS
FacelessContentBestie respects the intellectual property rights of others.
If you believe that content appearing on our website or within one of our products infringes your copyright, trademark or other intellectual property rights, please contact:
aurelyasworld@gmail.com
Please include sufficient information to identify the relevant work and the allegedly infringing material.
14. USER SUBMISSIONS & FEEDBACK
If you voluntarily provide reviews, testimonials, suggestions or feedback, you grant FacelessContentBestie permission to use that feedback for reasonable business and promotional purposes, subject to applicable privacy and consumer protection laws.
Personal information will be handled in accordance with our Privacy Policy.
15. PRIVACY
Your personal information will be processed in accordance with our Privacy Policy and applicable data protection laws.
By using our website or purchasing our products, you acknowledge that certain information may need to be processed to complete your transaction, deliver your purchase and provide customer support.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, FacelessContentBestie will not be liable for indirect, incidental, consequential or special losses resulting from the use of, or inability to use, our website, digital products or Services.
We do not guarantee that our website, products or third-party platforms will always operate uninterrupted or error-free.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
17. TERMINATION OF ACCESS
We reserve the right to suspend or terminate access to our products or Services where we reasonably believe that a customer has violated these Terms, infringed our intellectual property rights, unlawfully distributed our products or engaged in fraudulent or abusive activity.
Termination of access does not grant the customer additional rights to distribute or retain unauthorized copies of our products.
18. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our products, business practices, technology or applicable legal requirements.
The latest version will be published on our website with an updated revision date.
The Terms applicable at the time of a purchase will generally govern that transaction, subject to any mandatory legal requirements.
19. GOVERNING LAW
These Terms are governed by the laws of Switzerland, subject to any mandatory consumer protection laws that may apply.
Any disputes shall be handled by the competent courts in Switzerland, unless applicable mandatory law provides otherwise.
20. CONTACT
If you have questions regarding these Terms & Conditions, your purchase or a digital product, please contact:
FacelessContentBestie
Switzerland
aurelyasworld@gmail.com
© 2026 FacelessContentBestie. All rights reserved.