Terms and Conditions
Last updated: July 2026
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE.
By using this website or purchasing any product or service, you signify your consent to these Terms of Use. If you do not agree to these Terms of Use, please do not use the website or make a purchase.
Your access to and use of this website, as well as all related pages and platforms operated by Gaëlle Cools, operating under the name @gaellesmind (collectively the "Site") is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect.
1. Intellectual property
You agree that the Site itself, as well as all content, videos, training materials, products, services, workbooks, templates, session recordings, digital downloads, and any other materials made available on the Site, as well as the look and feel of all of the foregoing (collectively referred to as the "Content") are the property of the Company.
Company Content includes all proprietary videos, graphics, voice and sound recordings, artwork, photos, documents, written guides, workbooks, templates, and text.
Subject to your compliance with these Terms of Use, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access, view, and use the Content solely for your personal purposes.
No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company and may be subject to monetary damages and penalties.
2. Copyright
All Content contained in the Site is copyrighted unless otherwise noted and is the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
3. Trademarks and proprietary rights
All trade names, trademarks, images, and biographical information used in Company Content are either the property of, or used with permission by, the Company. Any unauthorized use of Content may violate copyright, trademark, and other proprietary rights of the Company and/or third parties.
Nothing in this Agreement shall be construed as granting, by implication or otherwise, any license or right to use any trademark or other proprietary information without the express written consent of the Company.
If you believe your intellectual property rights are being violated, please contact the Company at hello@gaellecools.com with your name and contact information, a description of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location or URL of the violation, and any other relevant information.
4. Accuracy of information
While the Company uses reasonable efforts to include accurate and up-to-date information on the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
5. Communications consent
When you purchase from or register with the Company, you expressly consent to receive notices, announcements, agreements, disclosures, documents, communications concerning new products or services, or other correspondence from the Company. You consent to receive notices electronically by email.
6. Submissions
If you send comments or suggestions about the Site to the Company, including notes, text, drawings, images, designs, or other materials, such submissions shall become and remain the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to such submissions and shall be entitled to unrestricted use, publication, and dissemination for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
7. Data security
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However, no system, whether password protected or not, can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute data and files you store using the Site. Use of the Site is at your own risk.
8. Privacy
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company's Privacy Policy.
9. Disclaimer of warranties and earnings
NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE.
ALL CONTENT ON THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. THE COMPANY DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR SUITABILITY OF ANY MATERIALS FOR ANY USER'S NEEDS.
THE COMPANY DOES NOT WARRANT OR GUARANTEE THAT YOU WILL EARN ANY MONEY USING THE SITE, THE COMPANY'S SERVICES, OR ANY PRODUCTS PURCHASED. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AND EXECUTING YOUR OWN BUSINESS. YOUR RESULTS ARE ENTIRELY DEPENDENT ON YOUR OWN EFFORTS, IDEAS, SKILLS, EXECUTION, AND TIME INVESTED. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT ANY SPECIFIC OUTCOME OR INCOME LEVEL.
THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER.
10. Limitation of liability and no refunds
THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY PLATFORM OR SERVICE PROVIDER (INCLUDING, FOR EXAMPLE, PAYMENT PROCESSORS, BOOKING TOOLS, OR SOFTWARE PLATFORMS). THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION.
THE COMPANY RESERVES THE RIGHT TO LIMIT YOUR ACCESS TO ANY PRODUCT OR SERVICE, OR TO TERMINATE YOUR ACCESS, SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE OR ANY OTHER RULES OR CONDITIONS OF THE COMPANY.
DUE TO THE NATURE OF DIGITAL PRODUCTS AND ONE-TO-ONE SERVICES, ALL SALES ARE FINAL AND NO REFUNDS ARE OFFERED.
11. Payment and pricing
You agree to pay for all products and services you purchase through the Company. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING A VALID PAYMENT METHOD. ALL SALES ARE FINAL.
Prices may change at any time. The Company does not provide price protection or refunds in the event of a price reduction or promotional offering.
If a digital product becomes unavailable following a transaction but prior to delivery, your sole remedy is a refund of the price paid.
12. 1:1 sessions : booking, cancellation, and no-show policy
If your purchase includes a one-to-one session with the Company, you are responsible for scheduling it within the timeframe communicated at the time of purchase.
All bookings are non-refundable.
If you need to cancel or reschedule your session, please email hello@gaellecools.com with the subject line "CALL CANCELLATION — [date and time of your call]" no less than 48 hours before your scheduled session.
If you do not show up to your session or attempt to cancel or reschedule within 48 hours of the call, you forfeit your session and no refund or reschedule will be offered.
13. Consequential damages
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE, OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14. Indemnification
You agree to indemnify and hold the Company and each of its directors, officers, employees, and agents harmless from any and all liabilities, claims, damages, and expenses, including reasonable legal fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials or content you post or share on or through the Site, (iv) your use of the Site or any services provided by the Company, and (v) your conduct in connection with the Site, the services, or other users.
15. Third party beneficiaries
The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates, and its third party content providers and licensors, each of whom shall have the right to assert and enforce such provisions directly or on its own behalf.
16. Governing law
This agreement shall be governed by and construed in accordance with the laws of Belgium, without giving effect to any principles of conflicts of law. You submit to the exclusive jurisdiction of the competent courts of Brussels, Belgium. If any provision of this agreement shall be unlawful, void, or unenforceable, that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
17. Updates to these terms
These Terms of Use may be revised from time to time by updating this page. You are bound by any such revisions and should periodically review this page for the current terms.
For any questions regarding these Terms of Use, please contact: hello@gaellecools.com
