TERMS & CONDITIONS
Rebecca Owen
Sole Trader
ABN 50 275 833 281
New South Wales, Australia
Last Updated: 28 February 2026
1. Acceptance of Terms
By accessing this website or purchasing any product, course, coaching service, or program from Rebecca Owen (“Company”), you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, you must not access or purchase any products or services.
2. Nature of Services
The Company provides:
Educational digital products
Downloadable resources (including PDFs and written materials)
Online courses
Group programs
Live coaching calls
Pre-recorded video content
All products and services are educational and informational in nature.
The Company does not provide psychological, psychiatric, medical, legal or financial advice.
Coaching services are not therapy and are not a substitute for licensed mental health treatment. If you require clinical or medical support, you should seek assistance from a qualified healthcare professional.
3. No Guarantee of Results
Individual results vary.
The Company makes no guarantees regarding specific outcomes, personal transformation, emotional outcomes, financial results or business success.
Your results depend on your own effort, circumstances, commitment and implementation.
You accept full responsibility for your decisions, actions and results.
4. Intellectual Property
All content, materials, programs, recordings, frameworks, downloads, videos, documents, and resources are the intellectual property of Rebecca Owen.
Upon purchase, you are granted a single-user, non-transferable, non-exclusive licence for personal use only.
You may not:
Share login details
Copy, reproduce, modify, or distribute materials
Resell or commercialise materials
Teach or present the materials as your own
All rights remain reserved by the Company.
5. Payment Terms
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Full payment is required before access is granted.
If payment plans are offered:
You agree to complete all scheduled instalments
Failure to complete payments may result in suspended access
Outstanding instalments remain payable regardless of participation
The Company reserves the right to recover unpaid balances
Payments are processed through third-party providers (such as Stripe). The Company is not responsible for third-party service interruptions or payment processing issues.
6. Refund Policy
Due to the digital nature of products and immediate access to course materials, refunds are not provided for:
However, nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
7. Live Coaching Calls
For live coaching sessions:
You are responsible for attending at the scheduled time
Rescheduling of sessions must be made with at least 6 hours notice in advance via email
Failure to attend without sufficient notice may result in forfeiture of the session
Sessions begin and end at the scheduled time
You are responsible for attending sessions in a suitable, distraction-free environment
The Company reserves the right to reschedule sessions due to unforeseen circumstances.
8. Group Programs & Community Participation
Participants agree to engage respectfully in all group programs and community spaces.
Bullying, harassment, discrimination, intimidation or disruptive behaviour will not be tolerated.
The Company reserves the right, at its sole discretion, to remove any participant whose conduct is deemed inappropriate, unsafe, or harmful to the group environment.
Removal due to conduct does not entitle the participant to a refund.
9. Recording Consent
Live group sessions may be recorded for educational and training purposes.
By participating in a live group session, you consent to the recording and distribution of the session to other enrolled participants within the program.
If you do not wish to be recorded, you may keep your camera off and refrain from verbal participation.
The Company will not use recordings for public marketing purposes without additional written consent.
10. Confidentiality
The Company is committed to fostering a respectful and safe group environment.
Participants agree to maintain the confidentiality of all personal information shared by other members within any group program, live session or community space.
Personal stories, identities, and shared experiences must not be disclosed outside the program without explicit permission from the individual concerned.
The Company cannot guarantee the conduct of participants but reserves the right to remove any individual who breaches confidentiality expectations.
11. Testimonials & Media Release
From time to time, participants may provide testimonials, feedback, written reviews, video recordings or other statements regarding their experience with the Company’s products or services.
By submitting a testimonial, written feedback or participating in recorded sessions, you grant Rebecca Owen a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish and distribute your testimonial for marketing, promotional and educational purposes.
This may include use on websites, social media platforms, email communications, sales pages and other promotional materials.
Testimonials may be published with your first name and last initial, or anonymously upon request.
The Company will not disclose sensitive personal information without additional written consent.
If you wish to withdraw consent for future use of a testimonial, you may do so in writing; however, this does not require the Company to retract materials already published.
You acknowledge that testimonials do not guarantee specific results.
12. Limitation of Liability
To the fullest extent permitted by law, the Company is not liable for:
Indirect or consequential loss
Loss of income or business opportunity
Emotional distress
Decisions made based on content provided
All services and materials are provided “as is”.
13. Indemnity
You agree to indemnify and hold harmless Rebecca Owen from any claims, damages, liabilities or expenses arising from your use of the website, products, programs, or services.
14. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be subject to the jurisdiction of the courts of New South Wales.
15. Privacy Policy
Rebecca Owen (“Coach”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and disclose your personal information when you use our Stan Store, coaching services or digital products.
a. What We Collect
Name, email, phone, billing info
Payment info via secure third-party processors (Stripe/PayPal)
Coaching intake forms, session notes and communications
Optional testimonials/media with your consent
b. How We Use It
Deliver coaching services, group programs and digital products
Process payments and manage bookings
Communicate updates and program info
Improve services and create new offerings
Comply with legal obligations
c. Who We Share It With
Trusted service providers for payment processing or program delivery
As required by law or to prevent serious harm
With your consent (e.g. testimonials or media)
d. Security
Your personal info is stored securely
While we take precautions, no system is completely secure
e. Access & Correction
You can request access or corrections by contacting: hello.rebecca.owen@gmail.com
f. Retention
We keep personal information only as long as necessary to provide services, comply with the law or legitimate business purposes
g. Cookies & Tracking
Our website may use cookies or tracking for performance and analytics
Cookies do not store personal info unless you provide it
h. Children
Services are not intended for under 18s; we do not knowingly collect info from children
i. Updates
Privacy Policy may change; updates posted with new “Effective Date”