
📄Home care agencies, including those providing non-medical services, require state-specific policies and procedures to ensure compliance with a patchwork of state and local regulations. Generic manuals are not sufficient because licensing standards, caregiver requirements, and service regulations vary significantly by jurisdiction. I have tailored this policy to your state's laws helps protect your agency from liability and ensures quality of care for your clients.
Sections Included:
Operating Hours
Business License
Changes in Office Location
Changes in Agency Contact Info and Operating Hours
Agency Name Change
Chane in Agency Certification Status
Contingency Plan Agency Closure & Voluntary Suspension of Services
Adding or Deleting A Category to the License
Service Regions
Agency Organizational Changes
Space for Organizational Chart
Staffing and Organizational Structure
Administrator's Role and Responsibilities
Administer and Supervising Nurse Qualifications
Personnel Records
Verification of Employability and Use of Unlicensed Persons
Volunteers
Self-Reported Incidents of Abuse, Neglect and Exploitation
Agency Investigations
Peer Review
Financial Ability to Carry Functions
Disclosure of Drug Testing Policy
Billing and Insurance Claims
Prohibition of Solicitation of Patients
Emergency Preparedness Planning and Implementation
Initial Education Training in Administration of Agencies
Continuing Education In Administration of Agencies
Client Care Policies
Client Conduct, Responsibility and Client Rights
Advance Directives
Infection Control
Disposal of Special or Medical Waste
Quality Assessment and Performance Improvement Program
Coordination of Services
Independent Contractors and Arranged Services
Backup Services and After-Hours Care
Agency Dissolution Continency Plan
Agency and Client Agreement and Disclosure
Client List and Services
Time Frame for the Initiation of Care or Services
Physician Delegation and Performance of Physician Delegated Tasks
Receipt of Physician Orders
Delegation of Nursing Tasks
Nursing Education, Licensure, and Practice
Medication Administration
Client Records
Pronouncement of Death
Possession and Administration of Sterile Water, Saline, Vaccines, Tuberculin and Dangerous Drugs