Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By accessing this website and/or purchasing any products, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this website.
1. Business Information
This website and its content are operated by Host Family HQ ("Company", "we", "us", or "our").
You may contact us at: hostfamilyhq@gmail.com
2. Use of the Site
By using this website, you agree to use it for lawful purposes only. You must not:
Copy, reproduce, or distribute any content without permission
Share purchased materials with others
Use the content for commercial purposes without written consent
3. Intellectual Property
All content on this website, including but not limited to ebooks, videos, text, graphics, branding, and materials ("Content"), is owned by or licensed to the Company and is protected by copyright and intellectual property laws. You are granted a personal, non-transferable, non-exclusive licence to access and use the Content for your own personal use only. You must not:
Resell, reproduce, or redistribute any Content
Share login access or downloadable materials
Modify or create derivative works from the Content
4. Purchases and Payment
All prices are listed in USD unless otherwise stated. By purchasing a product, you agree:
To pay all fees in full at the time of purchase
To provide accurate payment details
That access may be delivered digitally
We reserve the right to change pricing at any time.
5. No Refund Policy
Due to the digital nature of our products, all sales are final and we do not offer refunds for change of mind, incorrect purchase, or failure to achieve desired results. However, nothing in these Terms excludes, restricts, or modifies any rights you may have under applicable consumer protection laws, including the Australian Consumer Law, which may provide guarantees that cannot be excluded. Where required by law, remedies such as replacement or refund will be provided.
6. Disclaimer
All content is provided for educational and informational purposes only. We make no guarantees regarding:
You are solely responsible for your decisions, actions, and results.
7. No Warranties
The website and all Content are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that:
The website will be uninterrupted or error-free
The content is accurate, complete, or current
Any defects will be corrected
8. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any:
Direct, indirect, incidental, or consequential loss
Loss of income, profits, data, or business opportunities
arising from your use of the website or products. Where liability cannot be excluded by law, it is limited to the resupply of the product or the cost of resupply.
9. Third-Party Services
We may use third-party providers (e.g. payment processors). We are not responsible for:
10. Privacy
Your use of this website is also governed by our Privacy Policy. [SEE PRIVACY POLICY BELOW]
11. Termination
We reserve the right to suspend or terminate your access if you:
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.
13. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of those changes.
14. Contact
For any questions, please contact: hostfamilyhq@gmail.com
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Privacy Policy
Last updated: 01 April 2026
1. Introduction
This Privacy Policy explains how Host Family HQ ("we", "us", or "our") collects, uses, and protects your personal information.
By using our website or purchasing our products, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following personal information:
Name
Email address
Billing and payment details
Any information you provide when contacting us
Technical data (such as IP address, browser type, and website usage)
3. How We Collect Information
We collect information when you:
Some data may also be collected automatically through cookies or analytics tools.
4. How We Use Your Information
We use your information to:
Process transactions
Deliver purchased products
Communicate with you
Provide customer support
Improve our website and services
Send marketing emails (you can unsubscribe at any time)
5. Payment Processing
Payments are processed through third-party providers (e.g. PayPal). We do not store your full payment details.
These providers handle your information in accordance with their own privacy policies.
6. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only where necessary, including:
We may also disclose information if required by law.
7. International Users
As we sell products globally, your information may be processed in countries outside Australia. By using our website, you consent to this transfer.
8. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no system is completely secure, and we cannot guarantee absolute security.
9. Access and Correction
You may request access to or correction of your personal information by contacting us at: hostfamilyhq@gmail.com
10. Cookies and Analytics
We may use cookies and similar technologies to:
You can disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
13. Contact
If you have any questions about this Privacy Policy, please contact: hostfamilyhq@gmail.com