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HQ WELL PLAYED

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Terms & Conditions

Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING

By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.

Your access to and use of this website, as well as all related websites operated by HQ Well Played (which includes stan.store/hqwellplayed, among others) (collectively the "Site") is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:

  1. You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the "Content") are maintained for your personal use and information by HQ Well Played (the "Company") and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.

  2. All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.

  3. All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company via Direct Message on Instagram at @hqwellplayed. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.

  4. While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.

  5. When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.

  6. If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.

  7. The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.

  8. The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company's Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.

  9. NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER'S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER'S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY'S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES. YOUR EARNING POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN PRODUCTS, IDEAS, TECHNIQUES; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER.

  10. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including web services, Stripe payment services, or software updates). The company retains sole discretion over malfunction responsibilities, account terminations for violations, and access refusal, maintaining a strict no-refund policy for digital products.

  11. Users agree to pay for all purchased products with valid payment methods. All sales are final with no price protection, though unavailable products or unreasonable delivery delays entitle the user to a refund or replacement as determined by the Company.

  12. THE COMPANY SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES REGARDING SITE DEFECTS OR SERVICE INABILITY.

  13. For live sessions, briefings, or calls, users are responsible for scheduling and cancellations. Cancellations require notice via Instagram Direct Message to @hqwellplayed at least 72 hours in advance, or the session is permanently forfeited.

  14. Users agree to indemnify and hold harmless the Company, its directors, officers, employees, and agents from any liabilities or claims arising from agreement breaches, third-party rights violations, or user content and conduct.

  15. Terms provisions benefit the Company, its subsidiaries, affiliates, and licensors directly.

  16. This agreement is governed exclusively by the laws and jurisdiction of Australia, with severable provisions maintaining absolute enforceability.

  17. Terms of Use may be revised periodically via updates on the posting page.

ADDENDUM: SPECIFIC PRODUCT & ASYNCHRONOUS DIAGNOSTIC INTERACTION TERMS

By purchasing any digital access pass, downloadable strategy file, diagnostic sheet, consulting membership, or calendar block from this Site, you explicitly agree to the following additional, overriding terms:

1. PRODUCT DEFINITION & AUTOMATED VALUE LADDER: All transactions cover premium, asynchronous educational media, digital information playbooks, automated document delivery, and remote strategy evaluation services. No physical or real-world interactions are established or implied at any time.

  • Free Quick Guide Vault ($0.00): Grant a limited license for immediate digital access to entry-level entertainment media assets.

  • The Ultimate Playbook ($29.99): Propose un-sugarcoated, structural texting scripts and response interval logic. Delivered as an instantaneous entertainment digital file download.

  • Dating App Audit ($4.99): Secures an unlisted diagnostic pass for a private, asynchronous media evaluation. Review turnarounds are batched internationally and delivered straight to your email vault within 72 business hours of confirmation of your file upload. Limited strictly to a maximum of one (1) text response critique per purchase order.

  • The Private Intercept ($9.99/day): A daily recurring consulting membership. Secures recurring evaluation routing for up to five (5) active screenshot logs per 24-hour cycle. Reviews are batched once per calendar day across international time zones to protect operational precision.

  • Strategy Briefing Hotline ($199.99): Grants exclusive booking rights to a private, 30-minute, 1-on-1 voice-only audio session conducted natively via anonymous digital links. Subject to a strict 72-hour cancellation rule.

  • The Wing-Woman ($99.00/week): A weekly recurring professional consulting retainer for long-term boundary execution and document review files. File processing is batched smoothly across global time zones via an unlisted priority queue.

2. TOTAL PRIVACY & ACCOUNTABILITY BOUNDARIES: All operations are conducted anonymously and securely. The user assumes 100% personal responsibility and liability for their personal communications, lifestyle choices, and real-world results.

3. STRICT NO-REFUND POLICY: Due to the immediate delivery, digital formatting, and active server tracking of all downloadable assets, memberships, and scheduled retainers, all completed payments are final and completely non-refundable.

4. CLIENT INTERFACE & ACCOUNT MANAGEMENT: For all billing questions, account adjustments, or cancellation requests, users must contact the Company directly via Direct Message (DM) on Instagram at @hqwellplayed. No secondary support lines are provided.

5. BEHAVIORAL DISCIPLINE & SERVICE REVOCATION: The Site preserves an objective, professional workspace. Abusive language, explicit media spam, or boundary violations will result in the immediate revocation of your active tiers and a permanent block from the platform with zero right to a financial refund or credit card dispute.

6. SUBSCRIPTION AUTOMATION & MANDATORY CANCELLATION RULES: For daily ($9.99 USD) and weekly ($99.00 USD) recurring access channels, you explicitly authorize automated billing cycles at the frequency matching your selected tier. You assume sole responsibility for logging into your personal Stan user billing portal to manually terminate the subscription prior to your upcoming renewal date.

7. VOLUNTARY GRATUITIES AND UNILATERAL GIFTS: Any financial transfers, cash tokens, or digital gratuities transmitted outside of defined storefront book checkouts (including all links routed to verified Throne portals) are legally classified as Unilateral Voluntary Gifts given freely, unconditionally, and as a permanent transfer of ownership. They establish no commercial debt, loan, or altered access rights, and are strictly ineligible for banking reversals or chargeback claims under any circumstances.

8. SECURE DESCRIPTOR BILLING: Complete secure billing and absolute discretion are guaranteed across all operations. Your payment statement will show digital media services or standard storefront descriptors to preserve absolute privacy.

9. ILLEGAL DISPUTES AND DEBT RECOVERY FEES: Initiating a fraudulent chargeback or bank dispute after downloading a digital strategy file or accessing an active consulting membership constitutes a material breach of this contract. The user assumes full liability for an immediate, non-negotiable administrative penalty fee of $150.00 USD per dispute incident to cover network overhead, along with all third-party debt collection agency fees and attorney expenses required to claw back the original funds.

10. CRISIS PROTOCOLS, THREATS OF HARM, AND MANDATED REPORTING IMMUNITY: This platform, its informational strategies, and asynchronous text diagnostics are strictly personal entertainment assets; THE SITE DOES NOT PROVIDE LICENSED CLINICAL COUNSELING, PSYCHIATRIC TRIAGE, OR CRISIS INTERVENTION SERVICES. The products and services are not of a clinical nature and are for entertainment purposes only. In the event that a user transmits, posts, or communicates any text statement, screenshot, or interaction log that contains an explicit or implied threat of physical harm, self-harm, suicide, domestic violence, or harm directed at third parties, THE USER’S ACCESS PASS AND ACTIVE MEMBERSHIP TIERS WILL BE IMMEDIATELY TERMINATED AND PERMANENTLY REVOKED WITHOUT REFUND. Any expression or threat of physical harm triggers an immediate, automatic voiding of all operational confidentiality and privacy clauses. The Company reserves the absolute right, without restriction or liability, to immediately transmit all client data, profile handles, IP address tags, and text records directly to any platforms, local emergency services, mental health crisis units, or law enforcement agencies in the user's local jurisdiction to facilitate immediate wellness checks and safety interventions. The user explicitly waives any right to pursue civil damages, legal actions, or consumer protection claims against the Company for executing these safety protocols and reporting actions.

11. COGNITIVE AND BEHAVIORAL INDEMNIFICATION WALL: All media playbooks, informational scripts, and diagnostic review sheets delivered by the Site represent abstract educational frameworks, not personalized behavioural dictates. The Company assumes zero legal responsibility, liability, or accountability for the internal thoughts, psychological processing, real-world actions, or lifestyle choices executed by the user before, during, or after consuming any content. The user explicitly acknowledges that human behavior is inherently unpredictable and assumes 100% personal risk for how they choose to interpret, internalize, or apply the un-sugarcoated principles under their own roof. By accessing these files, you permanently hold the Company entirely harmless from any real-world fallout, relationship collapses, career disruptions, financial situations, emotional distress, or personal liabilities resulting directly or indirectly from your independent choices or actions.

12. ANONYMOUS CASE STUDY & DATA UTILISED LICENSE: By uploading, transmitting, or submitting any digital screenshot, chat log, interaction file, or profile image to the Site for audit or review, the user explicitly grants the Company an absolute, irrevocable, royalty-free, perpetual, and global license to use, host, format, and display said media for educational, research, promotional, and marketing purposes across all social channels. The Company explicitly guarantees that all personal identifying markers—inclusive of exact legal names, profile handles, private phone numbers, and facial graphics—will be completely redacted and scrubbed prior to any public deployment to preserve absolute user anonymity.

13. THIRD-PARTY INFRASTRUCTURE & DISRUPTION HOLD-HARMLESS: All digital assets, communication diagnostics, and consulting services are delivered natively via third-party application software interfaces (inclusive of Instagram, Stan Store, and Throne). The Company assumes zero liability, accountability, or responsibility for system network latencies, platform outages, algorithmic reach changes, or automated account restrictions executed by these external software providers. In the event of an infrastructure disruption or platform suspension outside the Company's direct control, active service contracts or retainer periods will be safely paused and honored immediately upon the restoration of alternative secure digital channels, and are entirely ineligible for banking chargebacks or reversals.

14. ANTI-DEFAMATION AND NON-DISPARAGEMENT CONTRACT LOCK: By executing a transaction on the Site, you explicitly agree to maintain professional decorum and engage strictly via proper private channels for all client support inquiries. The user is permanently prohibited from making, publishing, or disseminating any false, malicious, derogatory, or disparaging public statements, reviews, or comments regarding the Company, its products, or its creators across any public forum, digital index, or social media network. Any material breach of this non-disparagement clause will result in the immediate termination of your active access passes without refund, followed by immediate escalation to legal counsel to pursue civil statutory enforcement, injunctive relief, and financial liquidated damages for commercial reputation loss.

EFFECTIVE DATE: COVERED UPON ACCESS
OPERATIONAL JURISDICTION: PROCESSED INTERNATIONALLY / ADJUDICATED EXCLUSIVELY VIA AUSTRALIA