Terms and Conditions
Last updated: 3 August 2026
Please read these Terms and Conditions carefully before using this website or purchasing any product from Inner Companion.
These Terms and Conditions govern your access to and use of the website located at https://stan.store, together with any products, audio recordings, written materials, downloads and related services made available through it.
The website and products are operated by Nadia-Leila Ederer, trading as Inner Companion, located in Singapore and referred to in these Terms as “Inner Companion”, “we”, “us” or “our”.
By accessing this website, purchasing a product or ticking the agreement box at checkout, you confirm that you have read, understood and agreed to these Terms and Conditions.
If you do not agree to these Terms and Conditions, please do not use the website or purchase our products.
1. About Inner Companion
Inner Companion creates guided audio experiences intended to support reflection, emotional awareness and personal clarity during specific life situations.
Our products are designed to help listeners create space for their own perspective, reconnect with themselves and consider a manageable next step.
Inner Companion does not make decisions for you and does not promise any particular emotional, personal or practical outcome.
2. Important wellbeing disclaimer
Inner Companion products are provided for general personal wellbeing, reflection and educational purposes only.
They are not medical, psychological, psychiatric or therapeutic services. They are not intended to diagnose, treat, cure or prevent any physical or mental health condition, and they are not a substitute for professional medical advice, mental healthcare, counselling, psychotherapy, diagnosis or treatment.
Nothing contained in our website, products, audio recordings or written materials should be interpreted as professional healthcare advice.
You remain responsible for deciding whether a product is appropriate for you and for any actions or decisions you make before, during or after using it.
If you are concerned about your physical or mental health, please seek advice from an appropriately qualified healthcare professional.
Inner Companion is not a crisis-support service. If you believe that you or another person may be in immediate danger, contact your local emergency services or an appropriate crisis-support service immediately.
3. Listening safely
Only listen when you are in a safe place where you can relax without needing to remain alert.
Do not listen while driving, cycling, operating machinery, supervising an activity that requires your full attention or doing anything else where reduced attention could create a risk to you or another person.
Some products may invite you to close your eyes, breathe slowly, visualise situations or reflect on emotionally meaningful experiences. Participation is always optional.
You may keep your eyes open, pause or stop the audio at any time.
If you become uncomfortable, distressed, dizzy, emotionally overwhelmed or otherwise feel unable to continue safely, stop listening and seek appropriate support where needed.
4. Eligibility
You must be at least 18 years old to purchase products from Inner Companion unless a parent or legal guardian purchases the product for you and supervises its appropriate use.
Our products are currently created primarily for adults unless a product description clearly states otherwise.
By purchasing from us, you confirm that the information you provide is complete, accurate and current and that you are legally permitted to make the purchase.
5. Product descriptions
We take reasonable care to describe each product accurately, including its general subject, format and approximate duration.
Individual experiences will vary. Testimonials, examples and descriptions represent personal experiences or the intended purpose of a product and do not guarantee that you will experience the same result.
We may make reasonable changes to a product where necessary to correct errors, improve quality, update delivery or address technical issues, provided that the product remains substantially consistent with its description at the time of purchase.
6. Prices and payment
Prices are shown in the currency displayed at checkout.
You are responsible for reviewing the full price before completing your purchase. Your bank or payment provider may apply conversion charges, international transaction fees or other charges that are outside our control.
Payment is processed by third-party payment providers, which may include Stripe, PayPal, Stan or another provider displayed at checkout. Your use of those payment services may also be subject to the provider’s own terms and privacy practices.
Your purchase is complete only after payment has been successfully authorised.
We may change our prices at any time. A later price reduction, promotional offer or introductory price does not entitle a previous purchaser to a refund or price adjustment.
Any applicable taxes will be charged or included as required by law.
7. Digital delivery
Inner Companion products are digital products. No physical item will be shipped unless a product description expressly states otherwise.
After a successful purchase, access or download instructions will normally be provided electronically through the checkout platform or by email.
You are responsible for providing a correct and accessible email address and for checking your spam or junk folder.
Please contact us at nadia.ederer@yahoo.com if you do not receive access within a reasonable time after purchase.
We may use third-party platforms to host, process or deliver products. Temporary interruptions or delays may occur because of technical issues outside our direct control. We will take reasonable steps to help restore access or provide a replacement delivery method where practicable.
8. Refunds and defective access
Because our products are digital and may be accessed or downloaded immediately, purchases are generally final and non-refundable once access has been supplied.
However, this policy does not affect any rights or remedies that cannot lawfully be excluded under applicable consumer-protection law.
Please contact us at nadia.ederer@yahoo.com if:
you were charged more than once for the same purchase;
you purchased the wrong product accidentally and have not accessed or downloaded it;
the product file is corrupted or materially defective;
you cannot access the product because of a technical problem that we are unable to resolve; or
the product delivered is materially different from the product you purchased.
Where appropriate, we may provide replacement access, correct the problem or issue a full or partial refund.
A change of mind, failure to use the product or dissatisfaction arising solely because the product did not produce a hoped-for personal outcome will not ordinarily qualify for a refund.
Refund requests should be submitted within 14 days of purchase and should include your name, purchase email address, order details and an explanation of the issue.
9. Personal-use licence
When you purchase an Inner Companion product, you receive a limited, personal, non-exclusive, non-transferable and revocable licence to access and use that product for your own private, non-commercial use.
Your purchase does not transfer ownership of the product or any intellectual-property rights to you.
Unless we have given prior written permission, you may not:
copy, reproduce or republish the product;
share your download or access link with another person;
upload the product to a website, file-sharing service, social platform, application or online community;
sell, rent, license, distribute or give away the product;
play the product publicly, in a group, class, workshop, client session or paid service;
modify, translate, adapt, remix or create derivative products from it;
transcribe or reproduce substantial portions of the audio or written materials for publication;
use the product to train, develop or improve an artificial-intelligence system or machine-learning model; or
remove copyright, trademark or ownership notices.
Each person who wishes to use a paid product must purchase their own copy unless we expressly offer a household, group or professional licence.
10. Professional and group use
A standard personal purchase does not permit use by therapists, coaches, counsellors, healthcare practitioners, educators, employers, facilitators or other professionals with clients, patients, employees, students, groups or audiences.
Please contact nadia.ederer@yahoo.com to discuss written permission or a suitable professional or group licence.
Permission to use a product professionally does not make Inner Companion responsible for the practitioner’s services, judgement, supervision, representations or relationship with the listener.
11. Intellectual property
The website and all products and materials made available by Inner Companion, including audio recordings, scripts, written materials, product names, methods, branding, artwork, graphics, photographs, design elements and downloadable files, are owned by or licensed to Nadia-Leila Ederer and are protected by applicable intellectual-property laws.
“Inner Companion”, product titles and associated brand elements may be trademarks or proprietary identifiers belonging to us.
Nothing in these Terms grants you ownership of or any right to use our intellectual property except for the limited personal-use licence expressly described above.
To report suspected unauthorised use of our intellectual property, contact nadia.ederer@yahoo.com.
12. Acceptable website use
You agree not to:
use the website or products unlawfully;
attempt to gain unauthorised access to the website, customer accounts, files or systems;
disrupt, damage or interfere with the website or its security;
introduce viruses, malicious code or harmful technology;
impersonate another person;
submit false or misleading payment or account information;
scrape, harvest, extract or reproduce website content through automated means; or
use the website or products in a manner that infringes the rights of another person.
We may restrict or terminate access where we reasonably believe these Terms have been breached, fraudulent activity has occurred or access presents a security or legal risk.
13. Third-party services and links
Our website may rely on or link to third-party websites and services, including payment processors, hosting services, email platforms and social-media platforms.
We do not control those third parties and are not responsible for their content, availability, security, terms, privacy practices or actions.
A link to a third-party site does not necessarily constitute an endorsement.
14. Accuracy and availability
We take reasonable care to keep our website and product information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, secure or free from technical problems.
We may temporarily suspend access for maintenance, security, upgrades or circumstances outside our reasonable control.
If we discover a material error in a product description, price or order, we may contact you to correct the issue or cancel and refund the affected transaction.
15. No guarantees
Inner Companion does not guarantee that any product will:
resolve a particular problem;
remove uncertainty;
produce clarity;
improve a relationship or situation;
change a decision;
reduce distress;
create a specific emotional response; or
lead to a particular personal, professional, financial or health-related outcome.
Your response to reflective audio is personal and may differ from the response of another listener.
16. Limitation of liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the fullest extent permitted by applicable law, Inner Companion will not be liable for indirect, incidental, special or consequential loss arising from your use of, inability to use or reliance on the website or products.
You remain responsible for your own decisions, actions, wellbeing and use of the products.
To the fullest extent permitted by law, our total liability relating to a particular purchase will not exceed the amount you paid for that purchase.
We are not responsible for loss caused by:
your failure to follow the safety guidance in these Terms or in a product;
using a product while driving or during another unsafe activity;
decisions or actions taken in reliance on a product;
incompatibility with your device or software where the stated product requirements were met;
an incorrect email address or other information supplied by you;
third-party platforms, payment providers or internet services outside our reasonable control; or
events beyond our reasonable control.
17. Personal information and privacy
We handle personal information in accordance with our Privacy Policy and applicable data-protection law.
Our Privacy Policy explains what information we collect, why we collect it, how it may be used or disclosed and how you may contact us regarding your personal information.
Purchase-related messages, receipts, access instructions, service notices and replies to your enquiries are transactional communications and may be sent as necessary to fulfil your purchase.
Marketing emails will be sent only where permitted by law and according to the consent choices available to you. You may unsubscribe from marketing communications using the link provided in the email.
18. Feedback and testimonials
You may choose to send us comments or feedback about a product.
You continue to own the personal content of your feedback. Sending private feedback does not automatically give us permission to publish your name, personal circumstances, photograph or full message.
We will request permission before publicly using identifiable feedback as a testimonial.
Where permission is given, we may edit a testimonial for length or clarity without materially changing its meaning.
You may withdraw permission for future use by contacting nadia.ederer@yahoo.com, although we may not be able to retrieve material that has already been printed or distributed.
Ideas, suggestions and general product-improvement feedback may be used by us to improve or develop our products without payment or compensation, provided that we do not disclose your personal information contrary to our Privacy Policy.
19. Communications
By purchasing a product, you consent to receiving electronic communications necessary to process and fulfil your order, including receipts, product-access information, security notices, updates affecting your purchase and customer-support messages.
Agreeing to these Terms does not, by itself, require you to consent to unrelated promotional marketing.
20. Changes to these Terms
We may update these Terms from time to time to reflect changes in our products, business practices, platforms or legal obligations.
The updated version will be posted on this website with a revised “Last updated” date.
The Terms in effect when you make a purchase will generally govern that purchase unless a later change is required by law or is necessary to protect users, security or intellectual property.
21. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary. The remaining provisions will continue in effect.
22. No waiver
If we do not immediately enforce a right or provision under these Terms, that does not mean we have waived it.
23. Governing law and disputes
These Terms are governed by the laws of Singapore.
Before commencing formal legal proceedings, you and Inner Companion agree to make a reasonable attempt to resolve any dispute by contacting the other party and discussing the issue in good faith.
Subject to any rights available under applicable consumer law, the courts of Singapore will have jurisdiction over disputes arising from these Terms or your purchase.
24. Contact details
Questions about these Terms, your purchase or your product access may be sent to:
Business or legal name: Nadia-Leila Ederer
Trading name: Inner Companion
Email: nadia.ederer@yahoo.com