TERMS AND CONDITIONS
These Terms and Conditions apply to all products and services sold by Jennifer Belen, doing business as The Latina SLP (“Company,” “we,” “us,” or “our”), including purchases made through our Stan Store or another linked checkout platform.
By purchasing a product or service, you agree to these Terms and Conditions.
Products and Services Covered
These Terms apply to all products and services offered by the Company, including:
Digital downloads, PDFs, guides, planners, templates, prompt collections, printables, and resource bundles
Online courses, recorded trainings, webinars, and workshop replays
Recurring memberships, including the SLP AI Hub
Community access, live group sessions, and SLP Efficiency Labs
Consultations, strategy calls, coaching sessions, and other 1:1 services
Custom resources, tools, and services
Additional terms shown on a specific product page or checkout page also apply. If those terms conflict with this general policy, the product-specific terms will control.
All Sales Are Final
Because our digital products provide immediate access to downloadable or online materials, all sales are final and non-refundable, except where a refund is required by applicable law or expressly offered on the product’s sales page.
This policy applies even if you:
Do not download, access, or use the product
Change your mind after purchasing
Purchase the wrong product
Do not have time to complete or use the materials
Decide that the product is not the right fit for your needs
If you experience a duplicate charge, receive the wrong product, or cannot access your purchase because of a technical issue, contact jenniebelenslp@gmail.com promptly so we can investigate and help resolve the issue.
Membership Payments and Automatic Renewal
Monthly and annual memberships, including the SLP AI Hub, automatically renew at the billing frequency and price disclosed at checkout unless canceled before the next scheduled billing date.
By purchasing a recurring membership, you authorize the payment method provided at checkout to be charged automatically for each renewal period until you cancel.
Unless a product page expressly promises a locked-in membership rate, membership prices may change with advance notice. Any specifically promised locked-in rate will remain in effect only while the membership stays active and in good standing. Canceling and later rejoining may require enrollment at the current price.
Membership Cancellation
You may cancel a recurring membership at any time by:
Cancellation stops future renewal charges. You will continue to have access through the end of your current paid monthly or annual billing period.
Cancellation does not provide a refund for payments already processed. No partial or prorated refunds will be issued for unused membership time, except where required by law.
To avoid the next scheduled charge, your cancellation must be submitted before your renewal date. Canceling on or after a payment has been processed does not reverse that payment.
Workshops, Live Events, and 1:1 Services
Payments for workshops, webinars, live events, consultations, coaching calls, strategy sessions, and similar services are non-refundable unless otherwise stated on the applicable product page.
Rescheduling requirements, attendance expectations, and missed-session policies may be provided on the product page or scheduling confirmation. Failure to attend a scheduled session does not automatically qualify for a refund.
If the Company cancels a paid live event or appointment and cannot provide a reasonable rescheduling option, the purchaser will receive an appropriate refund or account credit.
Product Access
Access periods vary by product. Some purchases may provide permanent access for as long as the product remains available on the hosting platform, while memberships and subscription resources are available only while the purchaser maintains an active membership.
“Lifetime access” means access for the operational life of the product or platform, not the purchaser’s lifetime or a guarantee that a third-party platform will remain available indefinitely.
The Company may update, replace, reorganize, or discontinue materials when reasonably necessary. Membership resources, community features, live-call schedules, AI tools, and bonuses may change over time.
Personal License and Intellectual Property
All products and materials remain the intellectual property of the Company and are protected by applicable copyright and intellectual-property laws.
Your purchase provides a limited, non-exclusive, non-transferable license to use the materials for your own professional or personal use. School SLPs may use applicable therapy and planning materials with the students on their own caseload.
You may not:
Share your login information or membership access
Forward, distribute, copy, sell, sublicense, or reproduce purchased materials
Upload materials to a shared drive, website, membership, course, or resource library accessible to others
Share purchases across a school, district, practice, team, or organization without written permission
Remove copyright notices or represent the materials as your own
Use Company materials to create competing products or services
Each professional must purchase their own license unless a separate team, school, or district license is provided in writing.
AI Tools and Professional Responsibility
Some products and memberships provide access to AI-supported resources, prompts, assistants, or custom GPTs. These tools are intended to support brainstorming, organization, drafting, and professional workflows.
AI-generated information may be incomplete, inaccurate, or inappropriate for a particular student or situation. You are responsible for reviewing, editing, verifying, and appropriately applying all AI-generated content before using it professionally.
These tools do not replace independent clinical judgment, professional training, legal advice, district procedures, or applicable ethical and licensing requirements.
You must not enter personally identifiable student information, protected health information, confidential educational records, or other sensitive information into Company-provided AI tools. This includes student names, birth dates, identification numbers, addresses, and other information that could identify a student.
You are responsible for following FERPA, HIPAA when applicable, employer policies, professional ethical standards, and all other privacy and confidentiality requirements.
Third-Party Platforms
Products and services may rely on third-party platforms, including Stan, payment processors, community platforms, video-conferencing services, email providers, and AI platforms such as OpenAI.
We do not control and cannot guarantee the uninterrupted operation, availability, features, or policies of third-party platforms. Access to certain features may change because of third-party updates, outages, account requirements, or discontinued services.
Your use of third-party platforms may also be governed by their respective terms and privacy policies.
Community Participation
Membership communities are intended to provide professional education, discussion, and support.
Members must communicate respectfully and may not post confidential student information, protected health information, copyrighted materials belonging to others, spam, discriminatory content, or material unrelated to the purpose of the community.
Members may not copy, screenshot, record, or distribute another member’s posts, questions, comments, or personal information without permission.
We may remove content or terminate community access when these standards are violated. When permitted by law, termination resulting from a violation of these Terms does not entitle the member to a refund.
Educational Disclaimer
All products, trainings, resources, and services are provided for educational and informational purposes. They do not constitute legal, medical, financial, or individualized clinical advice.
The Company does not guarantee specific professional, financial, clinical, workload, or time-saving results. Outcomes depend on factors including the purchaser’s implementation, experience, setting, technology, caseload, and employer requirements.
Account and Payment Responsibility
You are responsible for providing accurate contact, billing, and account information and for keeping your payment information current.
Access may be suspended or canceled when a payment fails, a subscription expires, or an account is used in violation of these Terms.
You agree to contact us at jenniebelenslp@gmail.com to address a billing or access concern before initiating a payment dispute, without limiting any rights available to you under applicable law.
Limitation of Liability
To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the purchase or use of our products, services, AI tools, communities, or third-party platforms.
To the fullest extent permitted by law, the Company’s total liability relating to a product or service will not exceed the amount you paid for the specific product or service giving rise to the claim.
Changes to These Terms
We may update these Terms periodically. Updated Terms will apply to purchases made after the revised effective date.
For active memberships, material changes affecting billing, renewal, or cancellation will be communicated as required by applicable law. Continued use of a membership after an updated policy takes effect constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where another jurisdiction’s consumer-protection laws must apply.
Contact
Questions about purchases, access, billing, cancellations, or these Terms may be sent to:
Jennifer Belen
Doing business as The Latina SLP
Email: jenniebelenslp@gmail.com
