Terms and Conditions
PLEASE READ.
The Client and Assistant may agree in writing in a separate, written document to expand the scope of services to include additional tasks. These additional tasks will be subject to additional fees. Acceptable forms are by email or addendum to this contract.
1. Description of Services
Beginning on the date agreed upon during onboarding call the virtual assistant will begin tasks agreed upon by client.
2. Service Location
All services are virtual.
3. Schedule and Days Off
The Assistant will provide agreed upon hours per month of service. The Assistant is available to provide these services during normal business hours, 9am - 2pm (MST) Tuesday through Thursday, excluding all national holidays. The Assistant will provide notice of any upcoming vacation that will impact delivery of services. However hours of work will be delegated by virtual assistant based on deadlines.
4. Payment for Services
The Client will pay the Assistant for services provided at a rate Per hour or packages rate plus any applicable taxes and approved expenses. All payments will be paid automatically by subscription. A late fee will be charged for any payments received after their due date of an amount equal to 10% of the outstanding balance or a failed payment. Payments accepted by PayPal, Square, Wire Transfer or Stripe. Payments are due before work is performed, if additional hours are needed you will be invoiced based upon agreement of project. If you wish to no longer use our services a 15 day cancellation notice before next billing period is mandatory.
5. Rollover of Hours
Hours may not be rolled over unless otherwise indicated or in a 20 hour or more package. At the end of each calendar month, the Assistant may roll over a total of [5 unused hours] for services to be performed within the next 30 days if you have purchased a 20 hr. or more package.
6. Method of Communication
Acceptable methods of communication are email, telephone, voxer, or any internal communication system the Client may use in their business. Please note: my business hours are Tuesday- Thursday 9:00 am MST-2:00pm-MST If you contact me outside of business hours I will do my best to quickly get back to you, I will guarantee communication on my following business day.
7. Term and Termination
The term of this Contract shall commence on and will remain in full force and effect until otherwise notified in writing. Both parties are able to renegotiate the terms herein or continue on an ongoing basis as mutually agreed upon. In the event that either party wishes to terminate this contract prior to the end date, that party will be required to provide [15 Days] written notice to the other party. Either party may terminate this contract immediately with no prior notice in the event of a breach of this contract by the other party. Both parties agree to provide written termination notice via email. If you choose to terminate this contract, there will be no refund given for the current month you are in. It will only be terminated for the following month.
8. No Exclusivity.
The Parties acknowledge that this Agreement is non-exclusive and that each Party will be free to engage or contract with third parties for the provision of services similar to the Client products and / or services they offer.
9. Non Disclosure / Proprietary Information
The Assistant acknowledges that their relationship with the Client is one of trust and confidence and that in the course of the Assistants contract with the Client, the Assistant may have access to proprietary information. The Assistant shall not directly or indirectly disclose to any person other than a representative of the Client at any time either during the term of this Contract or following the termination or expiration thereof, any confidential or proprietary information pertaining to the client, including but not limited to customer lists, contacts, financial data, supply sources, business opportunities, or trade secrets. The Assistant agrees that during the term of this contract the Assistant shall not directly or indirectly solicit any customers or suppliers of the Client.
11. Liability
The Client holds the Assistant harmless from any and all claims, demands, damages, losses, suits, proceedings, penalties, expenses, or other liabilities including lost or stolen property, attorney fees and court costs, arising out of or resulting from the performance of this contract, regardless of the basis (except for gross negligence on the part of The Assistant).
12. Business Growth
Both parties acknowledge that the assistant is here to help assist in tasks within your business. Within certain tasks such as but not limited to, email marketing, social media, advertising, ads, growth will likely occur. The assistant is not responsible and can not be help accountable for growth or lack of growth.
13. Modification of Contract
Any and all amendments to this Virtual Assistant services Contract shall be submitted in writing and signed by both Parties. No amendment, modification, addition, or extension of this Virtual Assistant services contract shall be considered binding unless conducted in the prescribed manner.
14. Assignment
This Contract may not be assigned by either party without the prior written consent of the other party. This clause of the Virtual Assistant services Contract shall not restrict the Assistants ability to hire and retain staff of it's own to conduct their services.
15. Entire Contract
This Contract constitutes the sole and entire contract of the Parties regarding the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. This Contract may only be amended, modified, or supplemented by an agreement in writing signed by each Party hereto.
16. Acceptance
Both parties agree to all terms and conditions above and will, to their best abilities, fulfill all aspects of this virtual assistant services contract.
By clicking yes below you acknowledge and agree to adhere to this contract.
