Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
Last updated: 21 june 2026
1. General
Your access to the website and all related resources operated by Kseniia Galianova (stan.store/kseniiagallianova) (the "Site") is subject to these Terms & Conditions and all applicable laws. By accessing the Site, you accept these Terms without limitation and acknowledge that any other agreements between you and the Site are superseded by these Terms.
2. Intellectual property
The Site, together with all content, videos, training materials, products, services and other materials (the "Content"), is intended for your personal use and is the property of the Company and/or its third-party suppliers. The Content includes all proprietary videos, HTML/CSS, JavaScript, graphics, audio recordings, images, documents and text.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable license to access, view and use the Site solely for personal purposes. No Content may be copied, reproduced, published, uploaded, transmitted, distributed or used for public or commercial purposes without the Company's written permission.
Any unauthorized use of the Content may infringe the copyright, trademark and other rights of the Company and/or third parties. If you believe your intellectual property rights have been infringed, please notify us at hey.kseniia@gmail.com, providing your name and contact details, the nature of the work and how it has been infringed, registration information, the URL of the infringement, and any other relevant information.
3. Accuracy of information
The Company makes reasonable efforts to provide accurate and up-to-date information but makes no warranties as to its accuracy and assumes no liability for any errors or omissions in the content of the Site.
4. Communications
By registering on the Site, you agree to receive notices, communications, documents and other correspondence from the Company electronically, including by email. (Marketing communications are governed separately — see the "Personal data" section, marketing clause.)
5. Submissions
Any comments or suggestions you send to the Company (notes, text, images, designs, etc.) become and remain the sole property of the Company, with no obligation of confidentiality and no compensation to you.
6. Disclaimer of warranties
ALL CONTENT IS PROVIDED "AS IS", WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE.
The Company does not warrant that use of the materials will generate any income or specific result. You accept full responsibility for evaluating your own potential and for executing your own business plan. Results depend on your effort, consistency, skills and personal circumstances, and vary from person to person.
Applicable law may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
7. Limitation of liability
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, punitive or consequential damages arising out of access to or use of the Site, including loss of data, profits or goodwill.
The Company is not responsible for failures caused by third-party services (including your internet provider, Stripe payment services, the Stan platform, your software and its updates). Such matters are governed solely by the agreement between you and the relevant provider.
The Company may, at its sole discretion, limit your use of the Site or terminate your access if you breach these Terms.
8. Payment and Refund Policy
You agree to pay for all products you purchase and to provide a valid payment method. ALL SALES ARE FINAL. Prices may change at any time; the Company does not provide price protection or refunds in the event of a price reduction or promotional offer.
Refunds for digital products are not available once access has been granted. The access structure is as follows:
Trackers and chat are provided immediately upon payment. With respect to this part of the product, you expressly request immediate access and knowingly waive your 14-day right of withdrawal under EU Directive 2011/83/EU.
The lessons become available on 1 July 2026. Until that date, with respect to the part of the product not yet provided (the lessons), you retain your right of withdrawal under EU Directive 2011/83/EU. Once access to the lessons is granted, this right ends and refunds become unavailable.
Once access to the relevant part of the product has been granted or downloaded, no refund for that part is possible.
If you experience a technical issue with the product, please contact hey.kseniia@gmail.com — we will resolve it within 48 hours. If technical problems make delivery impossible, your sole remedy is replacement or a refund of the price paid, at the Company's discretion.
Consultations and calls (if included in the product): you are responsible for scheduling them. All bookings are non-refundable. If you need to cancel a call, email hey.kseniia@gmail.com with the subject "CALL CANCELLATION — [date and time]" no less than 48 hours before the call. If you do not show up or reschedule less than 48 hours in advance, the call is forfeited.
9. Personal data (Privacy Policy)
This section explains how your personal data is processed, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data Controller:
Name: Kseniia Galianova
Status: Autónomo (Spain)
NIF / NIE: Z1462843W
Address: Barcelona, Sant Marti, Carrer d'Espronceda, 274, 08018
Email: hey.kseniia@gmail.com
Data collected: name; email address; telegram; transaction data (product purchased, date, amount, order reference). Payment data (card numbers, etc.) is processed directly by Stripe and is not collected or stored by us.
Purposes and legal bases:
processing and delivering your order — performance of a contract (Art. 6.1.b GDPR);
transactional emails about your purchase — performance of a contract (Art. 6.1.b);
compliance with tax obligations — legal obligation (Art. 6.1.c);
marketing communications (with your consent) — consent (Art. 6.1.a).
Marketing communications: if you tick the relevant box at checkout, we will use your email to send news, offers and product updates. Consent is optional — you can purchase without it. You may withdraw consent at any time, free of charge, by clicking "unsubscribe" in any email or contacting hey.kseniia@gmail.com. Transactional emails (order confirmation, access delivery, support) are sent regardless of your marketing preferences.
Service providers (data processors): Stan (store hosting, order management, product delivery), Stripe (payment processing). These providers may process data outside the EU; in such cases transfers are protected by appropriate safeguards (e.g. EU Standard Contractual Clauses).
Data retention: transaction and invoicing data is kept for the period required by Spanish tax law (generally 4–6 years); contact data is kept while necessary to provide support related to your purchase.
Your rights: access, rectification, erasure ("right to be forgotten"), restriction of or objection to processing, and data portability. To exercise your rights, contact hey.kseniia@gmail.com — we will respond within one month. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).
Security: we apply commercially reasonable measures to protect your data; however, no method of transmission or storage is completely secure.
Cookies: the store is hosted on the Stan platform; cookies used are managed through Stan, and a consent banner is shown where required. For details, see Stan's cookie and privacy policies.
10. Indemnification
You agree to indemnify and hold harmless the Company and its directors, employees and agents from any claims, damages and expenses (including reasonable attorneys' fees) arising out of (i) your breach of this Agreement, (ii) your violation of any law or third-party rights, (iii) materials you post through the Site, (iv) your use of the Site and services, and (v) your conduct in connection with the Site or other users.
11. Governing law
This Agreement is governed by the laws of Spain and the European Union. Any disputes are subject to the exclusive jurisdiction of the courts of Barcelona, Spain. If any provision is held invalid, it shall be deemed severable and shall not affect the validity of the remaining provisions.
12. Changes
These Terms may be updated from time to time by amending this posting. You are bound by such revisions, so please review this page periodically.
By completing your purchase you confirm that you have read, understood and agreed to these Terms & Conditions, including the Refund Policy and the Personal Data section above.
