TERMS & CONDITIONS
Accionista Marketing LLC
Owned and operated by Crystal Brown
Doing business as Faith to Freedom / La Vida Unida
Iowa, United States
Providing services in the United States, Mexico, and online internationally
Effective Date: October 8, 2026
1. Agreement to These Terms
These Terms & Conditions govern purchases of products, services, consultations, coaching programs, digital products, courses, workshops, challenges, memberships, resources, and other offers provided by Accionista Marketing LLC, owned and operated by Crystal Brown, including offers marketed under Faith to Freedom, La Vida Unida, and other brands operated by the Company.
By purchasing a product or service, submitting payment, booking an appointment, accessing digital materials, participating in a program, or otherwise using a paid Company service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
The terms applicable to a specific purchase may also include the description provided on the applicable sales page, checkout page, invoice, proposal, contract, or written agreement.
2. Services and Offers
The Company may provide products and services including, but not limited to:
Private strategy calls and consultations
Business coaching and mentorship
One-on-one coaching programs
Group coaching programs
Workshops, challenges, and live trainings
Digital courses
Downloadable digital products
Guides, planners, workbooks, templates, and resources
Move to Mexico and relocation education
Personalized relocation strategy
Business development services
Digital-product development and strategy
Marketing, content, visibility, and sales education
The exact scope of a purchase is determined by the description presented for that particular offer at the time of purchase and any applicable written agreement between the Company and customer.
3. Payment
Payment is required according to the terms presented at checkout, on an invoice, payment link, proposal, or written agreement.
If the customer selects or agrees to a payment plan, the customer agrees to make all scheduled payments when due.
A payment plan represents an agreement to pay the full purchase price in installments. It is not a month-to-month subscription unless specifically identified as such.
Failure to fully participate in, access, attend, implement, or use a purchased service does not automatically eliminate the customer's obligation to complete agreed payments.
If payment becomes overdue, the Company may suspend access to coaching, services, appointments, digital materials, communities, messaging support, or other deliverables until the account is brought current.
4. Refund Policy
All sales are final unless a different refund policy is expressly stated in writing for a specific offer.
Because the Company's products and services may involve digital materials, intellectual property, preparation time, reserved appointment times, personalized consulting, strategy, coaching, and immediate access to information, refunds generally are not provided after purchase.
A refund will not ordinarily be provided because a customer:
Changes their mind
Decides not to participate
Does not attend scheduled sessions
Does not complete a program
Does not access purchased materials
Does not implement the guidance provided
Experiences a change in personal circumstances
Experiences a financial change
Experiences a family or employment change
Changes their business plans
Changes their relocation plans
Decides not to move to Mexico
Is dissatisfied with their personal results after receiving the service
Nothing in these Terms is intended to eliminate or limit consumer rights that cannot legally be waived under applicable law.
5. Strategy Calls and Private Consultations
Private consultations and strategy calls are appointment-based services reserved specifically for the customer.
Consultations may take place through:
Changing the communication platform does not change the nature, validity, or completion of the purchased service.
If a customer requests that a scheduled call be moved from one communication platform to another and the Company agrees, the consultation remains valid and is considered delivered when completed through the alternate platform.
Once a consultation has taken place and personalized guidance has been provided, the consultation portion of the service is considered rendered.
If follow-up information is included in the offer, it may be delivered through email, direct message, shared document, WhatsApp, another messaging service, or another reasonable electronic method.
Delivery of the agreed follow-up information constitutes fulfillment of that portion of the service.
6. Rescheduling, Cancellations, and Missed Appointments
Customers who need to cancel or reschedule a private appointment should provide at least 48 hours' notice by contacting:
midwestfamlivinginmexico@gmail.com
or
accionistamarketing@gmail.com
unless another arrangement has been made in writing.
Appointments canceled or rescheduled with less than 48 hours' notice may be forfeited.
Customers who fail to attend a scheduled appointment without advance notice may forfeit the appointment and are not automatically entitled to a refund or replacement session.
The Company may make exceptions at its discretion based on the circumstances.
If the Company needs to reschedule an appointment, the customer will be offered a reasonable alternative appointment time.
7. Coaching Programs
Private and group coaching programs may include a combination of:
The exact deliverables are determined by the offer purchased and any accompanying sales page, invoice, proposal, or written agreement.
The customer is responsible for their own participation, implementation, decisions, and actions.
Failure to use all available coaching calls, messaging support, resources, or materials does not create an automatic right to a refund.
8. Digital Products
Digital products may include:
Digital-product delivery may occur by email, download link, website access, platform access, shared document, or another electronic delivery method.
Once access to the digital product has been provided, the product is considered delivered.
Because digital products may be accessed, copied, downloaded, viewed, or used immediately, digital-product purchases are generally non-refundable except where required by applicable law.
9. Move to Mexico and Relocation Services
The Company's Move to Mexico products, strategy calls, consultations, planners, resources, and educational services are intended to provide general education, organization, planning assistance, and strategic guidance.
Topics may include:
Relocation planning
Family considerations
Budgeting
Documentation preparation
Schools
Housing considerations
Healthcare considerations
Transportation
Lifestyle planning
Moving logistics
Community considerations
General immigration-process education
General residency and citizenship information
Preparing questions for government offices or licensed professionals
The Company, Crystal Brown, and its representatives are not acting as attorneys, licensed immigration lawyers, immigration officials, tax professionals, real estate brokers, healthcare providers, financial advisors, or government agencies unless explicitly stated otherwise in writing.
Information concerning immigration, residency, citizenship, taxes, real estate, healthcare, legal rights, or government procedures should be independently verified with the appropriate professional or government authority.
Mexican immigration procedures, documentation requirements, fees, government policies, and local practices may change at any time.
The Company cannot guarantee that any particular government agency, consulate, immigration office, Registro Civil office, financial institution, landlord, school, medical provider, or other third party will accept a customer's documents or application.
10. Business Coaching and Marketing Disclaimer
Business coaching, digital-product education, content strategy, marketing education, visibility strategy, sales training, and related services are educational and strategic in nature.
The Company does not guarantee:
Customer results depend on many factors outside the Company's control, including:
Customer effort
Implementation
Experience
Skills
Market conditions
Pricing
Audience
Offer quality
Consistency
Industry
Customer demand
Advertising
Sales ability
Economic conditions
Past results, testimonials, case studies, and examples are provided for informational purposes and do not guarantee future results.
11. Customer Responsibility
Customers remain responsible for their own decisions and actions.
Information provided through Company services does not replace appropriate professional advice.
Customers are responsible for independently evaluating decisions related to:
Business
Finances
Taxes
Immigration
Legal matters
Relocation
Healthcare
Property
Employment
Education
Family matters
Customers should consult an appropriately qualified professional when necessary.
12. Payment Disputes and Chargebacks
If a customer believes there has been a billing error or a problem with a purchased service, the customer should first contact the Company at:
midwestfamlivinginmexico@gmail.com
or
accionistamarketing@gmail.com
so the concern can be reviewed and reasonably addressed.
Customers should not initiate a chargeback or payment dispute for a product or service that was properly purchased, delivered, accessed, attended, or used.
If a chargeback or payment dispute is filed, the Company reserves the right to provide relevant information and documentation to the payment processor, financial institution, card issuer, bank, platform, or dispute-resolution provider.
Such evidence may include:
Purchase records
Transaction receipts
Checkout information
Booking confirmations
Appointment records
Call logs
Call duration
Attendance records
Emails
Direct messages
WhatsApp messages
Social-media communications
Customer acknowledgments
Delivery records
Digital access records
Contracts
Terms accepted at checkout
Follow-up materials
Relevant customer communications
The Company may temporarily suspend additional services, appointments, coaching access, digital access, or support while a payment dispute is pending.
If a customer accidentally disputes a legitimate transaction, the customer is encouraged to promptly contact their bank or card issuer to withdraw or correct the dispute.
Nothing in this section prevents a customer from exercising any legitimate rights available under applicable law.
13. Intellectual Property
Unless otherwise stated, all Company-created materials are owned by or licensed to Accionista Marketing LLC.
This includes, without limitation:
Courses
Workbooks
Guides
Templates
Planners
Videos
Recordings
Presentations
Coaching materials
Training documents
Written content
Graphics
Worksheets
Business frameworks
Digital resources
Assessments
Interactive tools
Company materials are provided for the purchaser's personal use unless commercial rights are expressly granted in writing.
Customers may not copy, reproduce, distribute, publish, sell, resell, sublicense, teach, upload, share, or commercially exploit Company materials without written authorization.
14. Confidentiality and Privacy
Private information shared by customers during consultations or coaching will be treated with reasonable confidentiality.
The Company may disclose information when reasonably necessary to:
Deliver the purchased service
Administer the customer relationship
Process payment
Resolve a payment dispute
Enforce an agreement
Respond to a legal requirement
Protect the rights or safety of the Company or others
Customers participating in group coaching, communities, or shared environments are expected to respect the privacy and confidentiality of other participants.
15. Electronic Communications
Customers agree that communications related to purchases and services may occur electronically.
Communication may include:
Electronic delivery of notices, plans, resources, invoices, agreements, appointment information, and other materials constitutes valid delivery.
16. Third-Party Platforms
The Company uses third-party platforms and service providers to operate its business.
These may include:
A customer's bank or card statement may display the name of a third-party processor, platform, merchant descriptor, or related billing name rather than the name of the specific product purchased.
Customers are responsible for reviewing receipts and purchase confirmations before disputing an unfamiliar descriptor.
The Company is not responsible for outages, technical failures, processing delays, holds, restrictions, account limitations, platform errors, or other problems caused by third-party providers that are outside the Company's reasonable control.
17. No Guarantee of Third-Party Actions
The Company cannot control or guarantee decisions made by third parties.
This includes decisions made by:
Guidance provided by the Company does not guarantee approval, acceptance, eligibility, or a particular result from a third party.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Accionista Marketing LLC, Crystal Brown, its contractors, employees, agents, and representatives will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of Company products or services.
Where permitted by law, the Company's total liability arising from a particular purchase will not exceed the amount actually paid by the customer for the product or service giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
19. No Regulated Professional Relationship
Purchasing coaching, consulting, educational materials, or strategy services does not create an:
Attorney-client relationship
Accountant-client relationship
Financial-advisor relationship
Therapist-client relationship
Medical-provider relationship
Immigration-attorney relationship
Government-representative relationship
Real-estate-agent relationship
unless such a professional relationship is separately and expressly established in writing with an appropriately licensed professional.
20. Termination or Suspension of Services
The Company may suspend or terminate services or access when reasonably necessary if a customer:
Fails to make agreed payments
Engages in abusive, threatening, or harassing conduct
Violates these Terms
Misuses Company intellectual property
Shares paid content without authorization
Disrupts a group or community
Engages in fraudulent activity
Materially breaches a separate written agreement
Termination resulting from a customer's material breach does not automatically create a right to a refund.
21. Governing Law
Accionista Marketing LLC is registered in the State of Iowa, United States.
These Terms & Conditions and disputes concerning the contractual relationship between the Company and customer will be governed by the laws of the State of Iowa, United States, without regard to conflict-of-law principles, except where mandatory law requires otherwise.
The Company also conducts business and provides services while operating in Mexico and may serve customers located in Mexico, the United States, and other countries.
Nothing in these Terms is intended to waive or eliminate mandatory consumer protections or other rights that may apply under the laws of the jurisdiction in which the customer is legally entitled to those protections.
22. International and Mexico-Based Customers
The Company may serve customers located outside the United States, including customers located in Mexico.
Customers are responsible for complying with laws and requirements applicable to them in their own jurisdiction.
Prices may be presented or processed in U.S. dollars, Mexican pesos, or another currency depending on the offer and payment platform.
Customers may be responsible for:
imposed by their financial institution or applicable jurisdiction.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the fullest extent permitted by law.
24. Entire Agreement
These Terms, together with the applicable offer description, checkout terms, invoice, proposal, and any separate written agreement between the Company and customer, constitute the agreement concerning the purchased service.
If a separately signed agreement contains terms that directly conflict with these general Terms & Conditions, the separately signed agreement will control for that specific purchase to the extent of the conflict.
25. Changes to These Terms
The Company may revise these Terms & Conditions from time to time.
Revised terms will apply prospectively to future purchases unless otherwise agreed in writing.
The Terms applicable to an existing purchase will generally be the version presented or in effect when that purchase was made.
26. Contact Information
Questions regarding purchases, appointments, billing, these Terms & Conditions, or Company services may be sent to:
Crystal Brown
Accionista Marketing LLC
Doing business as Faith to Freedom / La Vida Unida
Email:
midwestfamlivinginmexico@gmail.com
accionistamarketing@gmail.com
Registered in: Iowa, United States
Services provided in: United States, Mexico, and online internationally
