Terms and Conditions for Virtual and in-person purchases
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
Welcome to our website. This website is owned, controlled, and operated by Lead With Balance. The terms “we”, “us”, and “our” refer to Lead With Balance Stan Store. The term “Site” refers to Lead With Balance’s Stan Store. The term “user,” “you” and “your” refers to any and all site visitors. The “Service” encompasses the entirety of services, information, products, and features we provide, offering both specific details about our offerings and broader insights across various sections of the Site.
Your access to and use of this website, as well as all related websites operated by Julie Reynoso and Lead With Balance, LLC (which includes Stan Store, among others) (collectively the “Site”) is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:
You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by Lead With Balance (the “Company”) and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.
All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
All content included on this site is and shall continue to be the property of Lead With Balance, its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.
Lead With Balance claims no intellectual property rights over any Materials you supply to the Site. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site. Content you submit to the Site remains yours to the extent that you have any legal claims. However, you grant Lead With Balance a worldwide, nonexclusive, irrevocable license to display any Materials you supply to us for business development and marketing purposes only. By visiting the site, you agree to hold Lead With Balance harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you.
If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice to our office: info@leadwithbalance.net.
All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at Lead With Balance. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
To access or use the site, you must be 18 years or older and have the requisite power and authority to enter into these terms and conditions. Children under the age of 18 are prohibited from using this site or service without parental consent. If you are between the ages of 13 and 18, you may use this site only with the consent of your parent or legal guardian.
Materials on Lead With Balance Stan Store contain business and leadership digital products and coaching services. Lead With Balance grants you a limited, revocable, nonexclusive license to use this site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. The use of this website is at the discretion Lead With Balance Stan Store, and [he/she/they/it] may terminate your use of this website at any time.
While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.
NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY’S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES. YOUR EARNING POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN PRODUCTS, IDEAS, TECHNIQUES; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including, for example, your web service provider service, Stripe payment services, your software and/or any updates or upgrades to that software). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY ALSO RESERVES THE RIGHT TO LIMIT YOUR USE OF THE SITE AND/OR THE CONTENT OR TO TERMINATE YOUR ACCOUNT SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE, OR THAT YOU HAVE VIOLATED ANY OTHER RULES OR CONDITIONS OF THE COMPANY. THE COMPANY RESERVES THE RIGHT TO REFUSE ACCESS TO THE SITE AND/OR THE COMPANY’S CONTENT, PRODUCTS AND/OR SERVICES TO ANYONE IN ITS SOLE DISCRETION. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. DUE TO THE NATURE OF THE DIGITAL PRODUCT, THERE ARE NO REFUNDS OFFERED.
You agree that you will pay for all products you purchase through the Company. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING THE COMPANY WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. ALL SALES OF PRODUCTS ARE FINAL. Prices for products offered by the Company may change at any time, and the Company does not provide price protection or refunds in the event of a price reduction or promotional offering. If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by the Company.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
Materials and information provided on the website are not indicative of likely results in any particular fashion. Lead With Balance makes no guarantees as to results; further, past results do not guarantee future results for that same client or party, or any third-party. Lead With Balance make(s) no income/financial claims, nor guarantee of any kind regarding the potential income or results through our communications or your participation in the purchase of any of the products or services on this Site. There is no guarantee you will earn any money using any of our materials, and your revenue is dependent solely on you and your actions or non-actions.
The information presented on Lead With Balance Stan Store is provided “as is” and “as available,” without representation or warranty of any kind. Lead with Balance does not represent or warrant that such information is or will be always current, complete, or accurate. Lead with Balance is not responsible for any reliance you place on such information and expressly disclaims all liability in connection with your reliance on it. Lead with Balance disclaims all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the extent that your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the Site shall be to discontinue using the Site.
If your purchase includes calls with the Company, you are responsible for scheduling them. All bookings are non-refundable. If you have to cancel your call, please email info@leadwithbalance.net with the subject "CALL CANCELLATION- [date & time of your call]" no less than 48 hours before your call. If you do not show up to your call or reschedule within 48 hours, you forfeit your call.
You agree to indemnify and hold the Company and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such an event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
You agree that, to the extent permitted by applicable law, Lead With Balance shall not be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Services. Additionally, Lead With Balance is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Lead With Balance has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law.
Due to the nature of the services provided by Lead With Balance, we cannot offer refunds. If your service has not yet been rendered, refunds may be considered. If the [service you purchased] has already been completed by Lead With Balance refunds cannot be issued.
Due to the digital nature of the products provided by/available through Lead With Balance, once a product has been downloaded/redeemed, we cannot offer any refunds except with respect to any statutory warranties or guaranties that cannot be excluded by law.
Once your subscription to Lead With Balance begins, you are not eligible for a refund for any payments already made. If you no longer wish to continue your subscription, you may cancel your subscription by emailing info@leadwithbalance.net. [YOU will retain access to your benefits until the end of the period that has been paid].
The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
You agree to comply with all applicable laws regarding your use of the website. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.
You agree to indemnify, defend and hold Lead with Balance, LLC and our partners, employees, and affiliates, harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.
This Agreement shall be construed in accordance with, and governed by, the laws of Texas as applied to contracts that are executed and performed entirely in Texas. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be USA, Texas.
If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows: Julie Reynoso, owner of Lead With Balance, info@leadwithbalance.net.
These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms and Conditions.
In-Person Event Terms and Conditions
Her Comeback Year Workshop
Lead with Balance ("Host") is hosting Her Comeback Year Workshop at CT Creative Space on November 7, 2026 (“Event”).
Please read these Terms and Conditions (“Terms”) carefully before purchasing a ticket to the Event. You should read these Terms in conjunction with the Code of Conduct. By purchasing a ticket, you agree to be bound by these Terms and you acknowledge and agree to HOST’s Privacy Policy.
These Terms relate both to the sale of tickets and attendance at the Event. These Terms apply to both the original purchaser and any subsequent ticketholders (“you”).
These Terms outline the rules and expectations for attending Her Comeback Year Workshop, including ticket use, refunds, behavior, and safety protocols. Please read them carefully before purchasing your ticket.
Tickets
1. HOST will make available 1 class of tickets for the Event (“Tickets”):
a. Virtual Tickets. Virtual Tickets cost $[95.99 or 115.99] USD and include access to full workshop (to be determined by HOST). Accepted payment methods include [credit cards (Visa, MasterCard, American Express).
2. You must register for Tickets by purchasing the tickets made available on Stan Store, or such other website or application that is used in connection with the Event. All tickets will be issued in digital format and must be presented on a mobile device or printed for entry. Valid government-issued photo identification matching the name on the ticket may be required for authentication upon entry.
3. Valid proof of purchase for ticket verification includes the electronic ticket sent to your email, email address or a printed copy of the electronic ticket. [Each ticket contains a unique QR code that will be scanned for entry.] Attendees must present this ticket along with a valid government-issued photo ID matching the name on the ticket for entry to the Event.
Conditions of Entry
1. You must be at least eighteen (18) years of age or older and have the legal capacity to enter into binding contracts to purchase a Ticket.
2. A valid government-issued photo government-issued photo ID (such as a driver's license or passport) is required for the name on the is required for entry to the Event. The ID must be presented along with your ticket for verification purposes.
3. You may be denied entry into, or removed from, the Event for breaching the Code of Conduct, or for any other undesirable or offensive behavior, including behavior that is objectionable to HOST or adversely affecting the enjoyment of the Event by others.
4. Individuals with known symptoms of illness are not permitted to attend the Event. HOST reserves the right to deny entry or remove attendees who appear to be exhibiting symptoms of communicable diseases to ensure the health and safety of all participants.
5. You may be required to submit to a search of your person and/or possessions before entering the event. You acknowledge that HOST is not responsible for any lost, stolen or damaged property. Security of your personal property is the sole responsibility of you. By attending the event, you expressly assume all risks associated with event attendance, including but not limited to potential exposure to illness, injury, or other health-related risks. You agree to waive any and all claims against HOST related to health and safety risks that may arise during the event.
HOST is committed to maintaining a safe and secure environment for all Event attendees. Safety protocols include health screening, potential personal searches, and the right to remove individuals who pose a risk to others' well-being. We prioritize the health, safety, and comfort of all participants and reserve the right to implement additional safety measures as needed to ensure a safe event experience.
6. Event doors open at 10:00 a.m. Permitted entry time is between 10:00 a.m. and 2:00 p.m. If you arrive after 10:30 p.m., you may not be admitted until a suitable break in the Event. Re-entry is permitted until 12:00 p.m., provided you display your ticket. After 12:30 p.m., re-entry will not be allowed under any circumstances. If you arrive late, you may not be admitted until a suitable break in the Event. You may leave the venue during the Event, but you must display your ticket to be granted re-entry. If you do not have your HOST Create badge, we may decline your request to re-enter the venue.
7. You may not be permitted to use cameras or other photographic or recording equipment (including mobile phones) at the Event.
8. HOST is committed to complying with all applicable accessibility laws, including the Americans with Disabilities Act (ADA), and to providing reasonable accommodations to ensure equal access for attendees can fully participate in the Event. Attendees requiring special accommodations are encouraged to contact our Accessibility Support Team at info@leadwithbalance.net at least 14 days prior to the event. Please include your specific needs and contact info so we can support you. Our team will review each request and respond within 7 business days to discuss available support options and confirm arrangements.
9. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed, photographed and/or recorded and you each give permission to HOST to use your image, likeness and voice obtained at the Event in all media throughout the world for any purpose and without any compensation. All professional recording rights (audio/video) are exclusively reserved by HOST as the event organizer. promotional, marketing, and other commercial purposes related to HOST's business worldwide in perpetuity. You waive any right to inspect or approve such use and acknowledge that you will receive no compensation for such use.
11. Attendees are permitted to share personal, non-commercial social media content from the Event, such as status updates and personal photos. However, live streaming, sharing of presentation materials, or any content that may infringe on speakers' or HOST's intellectual property rights is strictly prohibited without prior written consent from HOST.
12. Except as prohibited by applicable law, HOST will not be responsible or liable for any loss, damage or injury arising from your attendance at the Event, except those caused by HOST's gross negligence or willful misconduct. You assume all reasonable risk associated with your attendance at the Event.
13. All intellectual property rights related to the Event, including but not limited to performances, content, presentations, and materials, belong exclusively to HOST and/or its designated speakers and performers. Attendees may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit or use any such content without express written permission from HOST. Any unauthorized use may result in immediate removal from the Event, legal action, and permanent ban from future HOST events. HOST reserves all rights not expressly granted herein.
All trademarks, logos, and branded materials related to the Event are the exclusive property of HOST. Attendees are prohibited from reproducing, distributing, or using HOST's trademarks, logos, or other branded materials without prior written consent. Any unauthorized use of Event-related intellectual property is strictly forbidden and may result in immediate revocation of event access and potential legal action.
Refund Policy
1. Host Refunds. HOST will not offer refunds as a result of a change of mind, a change in your personal circumstances or due to external factors such as, for example, adverse weather. HOST will only provide a full refund of the ticket price on request if an event is canceled, rescheduled or significantly relocated by HOST (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. Any processing fees or additional charges may be non-refundable.
2. In the event of a cancellation where a refund is due, HOST will process all refunds within 7 days of the cancellation announcement. Refunds will be issued to the original method of payment used for the ticket purchase.
If an event is rescheduled, ticket holders will have the following options:
a) Attend the rescheduled event with their existing ticket;
b) Request a full refund if unable to attend the new date;
c) Receive a credit for a future event valid for 12 months from the original event date. All refund and credit requests must be submitted within 7 days of the postponement announcement. Unless required by law, HOST will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.
No Re-Sale or Promotional use
Tickets to the Event may not be re-sold, on-supplied or transferred for commercial, consumer or promotional purposes, bundled with other goods or services, or used for promotional purposes without HOST's prior written consent. Additionally, any recordings, photographs, or other content captured at the Event may not be used for commercial purposes without explicit written permission from HOST.
Food and Drink
1. You must be 21 years of age or older to order or consume alcohol at the Event. HOST is committed to the responsible service of alcohol, and will enforce the checking of proof of age identification by service providers. You must carry valid proof of age identification at the Event and present it if requested.
2. Intoxicated attendees may be refused service.
3. Outside food or drinks are not allowed on the premises and you may not bring them to the Event.
4. The following items are strictly prohibited at the Event: weapons of any kind, illegal substances, outside food or beverages, professional cameras or recording equipment, drones, laser pointers, noise-making devices, fireworks, flammable objects, and any other items deemed dangerous or disruptive by Event staff. HOST reserves the right to refuse entry to anyone in possession of prohibited items.
Privacy Rights
HOST takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Feedback
You assign to HOST any suggestions, ideas, enhancement requests, or other feedback you provide to HOST relating to HOST’s visual communication platform (“Service”) or HOST’s products, or the Event (“Feedback”). This includes, without limitation, any written, verbal or other Feedback you provide prior to, during or following the event, in connection with the Event or your attendance at the Event, or in respect of HOST generally. HOST owns all content, data, software, inventions, ideas and other technology and intellectual property that it develops in connection with the Service and its products.
Variations to Event
HOST reserves the right to modify the event lineup, performers, or program content. In the event of such changes:
1. HOST will make reasonable efforts to maintain the overall quality and intent of the event;
2. Ticket holders will be notified of significant changes to performers or program content;
3. If a key performer or critical program element is substantially changed, ticket holders may be offered a refund;
4. Minor modifications to the event program do not constitute grounds for automatic refund.
HOST reserves the right to change the event venue due to unforeseen circumstances, including but not limited to safety concerns, venue unavailability, or capacity limitations. In the event of a venue change, HOST will notify ticket holders via email and/or the Event App at least 7 days prior to the event, providing details of the new location and any potential impact on ticket validity as soon as reasonably possible.
Variations to Event Schedule
HOST reserves the right to change the event date, time, or venue due to unforeseen circumstances, including but not limited to safety concerns, logistical challenges, or operational requirements. In the event of a date or time change, HOST will notify ticket holders via email at least 7 days prior to the original event date. The notification will include:\n- The new date and time of the event\n- Explanation for the change\n- Options for ticket holders, including refund or alternative attendance\n- Any additional relevant details about the schedule modification\n\nTicket holders will have the option to:\na) Attend the event at the new date and time\nb) Request a full refund of the ticket price\nc) Transfer their ticket to an alternative event date, if available
Variations to the Terms
1. HOST reserves the right to make changes to these Terms at any time by posting the changes on HOST.com, or such other website or application that is used in connection with the Event.
2. You will be subject to the Terms made available on the relevant website or application at the time of the Event.
Dispute Resolution
Any disputes related to refunds or cancellations must be submitted in writing to HOST's customer service within 7 days of the event or cancellation. Disputes will be reviewed by HOST's event management team, who will provide a final determination within 3 days of receipt. If the dispute cannot be resolved internally, both parties agree to seek resolution through binding arbitration in accordance with the rules of the American Arbitration Association, Houston, Texas.
Force Majeure
1. Neither party will be in breach of these Terms, nor have any liability to the other party, if it is prevented from complying with its obligations by reason of any act, event or circumstance beyond the reasonable control of the affected party (“Force Majeure Event”). Force Majeure Events include, but are not limited to, acts of God, war, riot, civil unrest, acts of terrorism, fire, flood, earthquake, epidemic, pandemic, government actions or restrictions, strikes, failure of suppliers or subcontractors, or widespread technology failures.
2. If a Force Majeure Event prevents HOST from being able to host the Event, then HOST’s entire liability to you is to refund the ticket cost you have paid to attend the Event. HOST will not be liable to compensate you for any additional losses, including but not limited to airfares or accommodation.
Severability
If any of these clauses in these Terms are deemed invalid, void, or for any reason unenforceable, that term will be deemed severable and will not affect the validity and enforceability of any remaining clauses.
Code of Conduct
Scope
All event participants, including but not limited to HOST employees, contractors, event sponsors, external vendors, volunteers, clients, speakers, attendees, and other guests (collectively, ”Event Participants”) are expected to uphold the principles of this Code of Conduct at all event venues, sessions, and social events hosted by HOST either in person or online.
Bullying, Violence, and Harassment
Event Participants are expected to treat others with dignity, courtesy and respect. Event Participants are entitled to an experience free from bullying, violence, and harassment, in any form, be it physical, emotional, verbal, or sexual.
This may include, but is not limited to:
· Inappropriate language or gestures
· Threatening or abusive behavior (verbal or physical)
· Display of offensive or sexually suggestive objects or images
· Explicit demands for sexual behavior
· Making jokes or derogatory statements that are ethnic, racial, sexual, religious, political, age-related, or disability-related in nature.
We are committed to keeping Lead With Balance events a safe place for all Event Participants. If you witness or experience any actions of violence or harassment, you should immediately report such incidents to HOST. HOST will investigate all reports promptly and take appropriate action in accordance with applicable laws. Any acts of bullying, violence, harassment (including sexual harassment) or intimidation will not be tolerated, and may result in being removed from the event, and/or referred to local law enforcement.
Respectful Communication
At Lead With Balance, we value professionalism among our staff, which includes demonstrating honesty, respect, integrity, compassion, humility, and accountability, and we expect the same from our community at our in person and online events. We promote open discussion between Event Participants, as well as listening to and sharing perspectives different to our own.
Diversity and Inclusion
We celebrate the uniqueness that every person brings, and recognize that our success is firmly grounded in the richness of diverse thinking and ideas. We aim to foster event environments that reflect and celebrate the diversity and unique perspectives that exist in the society we live in.
Fostering Community Involvement
When we bring people together, we create a culture of inclusion and openness. We hope that by building awareness of the importance of diversity, equity and inclusion, and providing a safe place to speak about it, we encourage healthy conversations that create positive, lasting change. We are proud to work together with our community partners that inspire and provide opportunities to those that often need it most.
Health and Safety
HOST strives to maintain reasonable health and safety measures for Event Participants. By attending any HOST event, Event Participants acknowledge and agree to comply with all applicable federal, state, and local health and safety requirements, including but not limited to any posted safety protocols or instructions from HOST personnel.
If you're feeling unwell, please rest up and stay at home so we can continue to keep our fellow event attendees and community safe. In the event of an emergency or security event, Event Participants agree to follow instructions provided by HOST or event personnel.
Other Standards of Conduct
The standards expected of all Event Participants include:
· To maintain the highest standards of personal integrity, honesty, and professional conduct at all times during the event, as determined by HOST in its reasonable discretion;
· To not engage in conduct that, as determined by HOST in its sole discretion, causes or may cause damage to any property or the reputation of HOST or other Event Participants;
· At all times, conduct themselves in a manner consistent with HOST’s core values, integrity, and reputation, as determined by HOST in its sole discretion, and refrain from any action or behavior that could reasonably be expected to bring HOST into disrepute.
Reporting
Please immediately report any abusive content or behavior that violates this Code to HOST. While HOST may, in its discretion, assist participants in contacting local law enforcement or provide other reasonable assistance to those experiencing harassment or inappropriate behavior, HOST assumes no obligation or liability in connection with such assistance.
