TERMS OF USE AND CONDITIONS Last Updated: March 25, 2026
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCTS OR SERVICES.
By using this website or completing a purchase through this Stan.Store, you signify your agreement to these Terms of Use. If you do not agree, please do not use this website. These Terms govern your access to and use of all websites operated by Klear Care Professional, LLC, including content created and provided by Lindsay Hill, and others (collectively, the "Site"). By accessing the Site, you accept these Terms without limitation and acknowledge that any prior agreements between you and the Site are superseded and of no force or effect.
1. Intellectual Property and License
The Site, and all content, videos, training materials, products, services, and other materials made available on the Site by us or third parties β including the look and feel of all of the foregoing (collectively, the "Content") β are maintained for your personal use by Klear Care Professional, LLC (the "Company") and are the property of the Company and/or its third-party providers. Company Content includes all proprietary videos, HTML/CSS, JavaScript, graphics, voice and sound recordings, artwork, photos, documents, and text, excluding only materials you provide.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access, view, and use the Site solely for your personal purposes. No Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded without express written permission from the Company. Unauthorized modification or commercial use of Content constitutes a violation of the Company's copyright and other proprietary rights and may result in monetary damages and penalties.
All Content is copyrighted unless otherwise noted. All trade names, trademarks, images, and biographical information used in the Content are the property of, or used with permission by, the Company. Nothing in these Terms grants any license or right to use any trademark or proprietary information without the express written consent of the Company or the applicable third-party owner.
The Company respects the intellectual property rights of others and reserves the right to remove content it deems, in its sole discretion, to be unlawful, infringing, or otherwise objectionable. If you believe your intellectual property rights are being violated, please notify us at support@lindsayhill.co with your name, contact information, a description of the work and violation, relevant registration information, and the location of the alleged infringement.
2. Accuracy of Information
While the Company uses reasonable efforts to include accurate and up-to-date information on the Site, it makes no warranties or representations as to accuracy and assumes no liability for errors or omissions.
3. Electronic Communications
When you register with the Company and/or this Site, you expressly consent to receive notices, announcements, agreements, disclosures, reports, communications about new products or services, and other correspondence from the Company electronically, including by email.
4. SMS/Text Messaging Communications
By providing your mobile phone number and checking the consent box at checkout, you agree to receive recurring automated SMS/MMS text messages from Psych NP Bootcamp and Lindsay Hill (operated by Klear Care Professional, LLC) regarding your enrollment, program updates, and related communications. The following terms apply to all SMS communications:
Consent is not a condition of purchase. You are not required to consent to receive text messages to buy any product or service.
Message frequency varies depending on your enrollment and program activity.
Message and data rates may apply based on your mobile carrier plan.
To opt out, reply STOP to any text message at any time. You will receive one final confirmation message and no further messages will be sent.
For help, reply HELP or contact us at support@lindsayhill.co
Supported carriers are not liable for delayed or undelivered messages.
The Company does not share your mobile number with third parties for their own marketing purposes.
5. User Submissions
If you send comments, suggestions, notes, drawings, designs, or other materials to the Company, such submissions become and remain the sole property of the Company. No submission shall be subject to any obligation of confidence. The Company shall exclusively own all rights to such submissions and may use them for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
6. Security
The Company shall use commercially reasonable efforts to restrict unauthorized access to its data and files. However, no system is entirely impenetrable. You acknowledge that unauthorized third parties may potentially access, view, copy, modify, or distribute data and files stored using the Site. Use of the Site is at your own risk.
7. Privacy
The Company will not intentionally disclose personally identifying information about you to third parties, except where it believes in good faith that such disclosure is necessary to comply with the law or enforce these Terms. By using the Site, you signify your acceptance of the Company's Privacy Policy, available at klearcareprofessional.com/privacy-policy/. If you do not agree with the Privacy Policy, please do not use the Site.
8. Disclaimer of Warranties
NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. ALL CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS CONTENT ARE FREE FROM BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS. THE COMPANY MAKES NO REPRESENTATIONS OR GUARANTEES REGARDING YOUR EARNING POTENTIAL. YOUR RESULTS ARE ENTIRELY DEPENDENT ON YOUR OWN EFFORT, SKILLS, IDEAS, AND EXECUTION. YOU ASSUME ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AND EXECUTING YOUR OWN BUSINESS.
9. Third-Party Services
THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD-PARTY WEBSITE OR SERVICE PROVIDER (including, for example, your web service provider, Stripe payment services, or any software and its updates). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER IT IS RESPONSIBLE FOR ANY MALFUNCTION OR DISRUPTION, AND TO LIMIT OR TERMINATE YOUR ACCOUNT IF YOU HAVE VIOLATED THESE TERMS. THE COMPANY RESERVES THE RIGHT TO REFUSE ACCESS TO THE SITE TO ANYONE IN ITS SOLE DISCRETION.
10. Payments and Refund Policy
You agree to pay for all products purchased through the Company. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING A VALID PAYMENT METHOD. ALL SALES ARE FINAL. DUE TO THE DIGITAL NATURE OF THE PRODUCTS, NO REFUNDS ARE OFFERED. Prices may change at any time without notice. If a product becomes unavailable after purchase but prior to delivery, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery, your exclusive remedy is replacement or a refund of the price paid, as determined by the Company.
11. Calls and Scheduled Sessions
If your purchase includes scheduled calls with the Company, you are responsible for booking them. All bookings are non-refundable. To cancel a call, email support@lindsayhill.co with the subject line "CALL CANCELLATION β [date & time]" no less than 48 hours in advance. Failure to appear or to reschedule within 48 hours results in forfeiture of that call.
12. Limitation of Liability
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE, OR CONSEQUENTIAL DAMAGES β WHETHER FORESEEABLE OR NOT β INCLUDING LOSS OF PROPERTY, DATA, PROFITS, REVENUE, OR GOODWILL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS, ARISING FROM ANY DEFECT IN THE SITE OR RELATED MATERIALS OR THE INABILITY TO USE SERVICES, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION APPLIES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13. Indemnification
You agree to indemnify and hold harmless the Company and each of its directors, officers, employees, and agents from any and all liabilities, claims, damages, and expenses, including reasonable attorneys' fees, arising out of or relating to: (i) your breach of this Agreement; (ii) your violation of any law or the rights of any third party; (iii) any materials or content you post or share on or through the Site; (iv) your use of the Site or any services provided via the Site; or (v) your conduct in connection with the Site or other users. The Company reserves the right to assume the exclusive defense of any claim for which it is entitled to indemnification, and you agree to cooperate as reasonably requested.
14. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. You submit to the exclusive jurisdiction of the state and federal courts sitting in Maricopa County, Arizona. If any provision of this Agreement is found unlawful or unenforceable, it shall be deemed severable and shall not affect the validity of the remaining provisions.
15. Modifications
These Terms of Use may be revised at any time by updating this posting. You are bound by any such revisions and should periodically visit this page to review the current Terms.
PRACTICEQ JUMPSTART TERMS OF SERVICE --- BELOW
Effective date: [7/10/2026] Provider: [Klear Care Professional, LLC], operating as Psych NP Fellowship ("we," "us," "our"). You: the healthcare provider or practice purchasing the PracticeQ Jumpstart ("you," "your"). Product: PracticeQ Jumpstart β a one-time setup of your PracticeQ (IntakeQ) account.
By purchasing the PracticeQ Jumpstart, you agree to these Terms.
1. What this is: a one-time setup, and only that
The PracticeQ Jumpstart is a single, one-time configuration of your PracticeQ (IntakeQ) account, performed once, based on the answers you provide in our intake questionnaire. When the setup is delivered, our work is complete and this engagement ends. This is not an ongoing service, a subscription, a management service, a support plan, or a retainer.
2. Exactly what we do for you (the complete list)
Working from your questionnaire answers, we perform a one-time configuration of the following in your PracticeQ account, and nothing beyond this list:
Account settings β general preferences, signature, form-login, and PDF options.
Practice identity β your name, practice name, and contact details on your form header, PDF header, and invoice template; your logo placed where PracticeQ allows (if you provide one).
Features β enabling the features appropriate to your practice (e.g., diagnosis codes, superbills, telehealth) and disabling those that add clutter.
Billing codes β a one-time upload of a standard psychiatric CPT procedure-code set and a standard psychiatric ICD-10 diagnosis-code set.
Locations & hours β your telehealth and/or in-person location(s) and weekly hours.
Services β the service menu you approve, with prices and CPT codes attached.
Scheduling & reminders β booking rules, lead times, approval settings, and appointment reminders.
Payment & cancellation rules β the card and cancellation-policy settings (these activate after you complete your own payment-processor enrollment; see Section 4).
Invoicing & superbills β invoice template, defaults, and superbill setup, including your NPI if you provide it.
Forms β installation of a standard intake form and consent packet, plus an optional new-patient screening questionnaire, personalized with your practice name.
Booking page & branding β your online booking page and the branding surfaces PracticeQ allows, using the colors you select.
We deliver a one-time "your account is ready" report summarizing what was configured, and a finish-line guide for the steps only you can complete (Section 4).
3. What is NOT included
For clarity, the Jumpstart does not include, and we are not responsible for, any of the following:
Ongoing management, maintenance, or monitoring of your account after delivery.
Changes, tweaks, adjustments, or re-configuration requested after your setup is delivered.
Additional or repeated setups, or reconfiguring around changes you later make yourself.
Training, coaching, or ongoing support on how to use PracticeQ.
Troubleshooting PracticeQ issues, bugs, outages, or changes PracticeQ makes to its platform.
Custom form building beyond the standard packet described in Section 2.
Insurance credentialing, payer enrollment, clearinghouse setup, or claims submission.
Merchant/payment-processor enrollment, banking, tax, or legal setup.
Data entry, client import, or any work involving your patients' records.
Clinical, legal, billing, coding, or compliance advice (see Section 8).
Anything not expressly listed in Section 2 is outside the scope of this engagement.
4. Your responsibilities
The Jumpstart depends on you completing your part. You agree to:
Provide accurate, complete answers in the intake questionnaire, and review and approve your setup plan before we begin. We configure exactly what you approve.
Invite our setup account into your PracticeQ account with the Administrator role, using PracticeQ's assistant/team feature, and remove that access once your setup is delivered.
Complete the steps only you can perform, using our finish-line guide: enrolling in payment processing, adding your email DNS records, entering your EIN/Tax ID, and connecting your calendar.
Maintain your own PracticeQ subscription directly with PracticeQ. We do not provide, pay for, or control your PracticeQ subscription.
If you do not complete your responsibilities, we cannot complete the setup, and timelines will not apply.
5. Timeline
We aim to deliver your one-time setup within 2 business days after both (a) you have approved your setup plan and (b) you have granted our setup account Administrator access. This is a good-faith target, not a guarantee, and does not apply if your responsibilities in Section 4 are incomplete.
6. Corrections vs. changes
If we made an error configuring something you approved, tell us within 7 days of delivery and we will correct our error at no charge. This does not include new requests, changes of mind, additions, or adjustments to reflect changes you make yourself β those are outside scope and are your responsibility to make in your own account.
7. Access, security, and your data
Access is granted by you through PracticeQ's own assistant/team system. You never share your password. You can revoke our access at any time, and you agree to revoke it after delivery.
We do not ask for, enter, or store your banking details, merchant credentials, SSN, or EIN.
The Jumpstart is designed for new or empty accounts, before patient records exist. We do not access, export, or work with your patients' records, and you agree not to place patient data in the account before setup is delivered. You are the covered entity responsible for your patients' protected health information.
8. No professional advice; your compliance responsibility
We are not your attorney, accountant, biller, or clinical supervisor. Any templates we install β including consent forms, policies, Good Faith Estimate wording, CPT/diagnosis code sets, and service or pricing suggestions β are provided as-is, as configurable starting points, and are not legal, clinical, billing, coding, tax, or compliance advice. You are solely responsible for reviewing and adapting everything in your account to your jurisdiction, license, payers, and applicable law, and for your practice's compliance (including HIPAA and the No Surprises Act).
9. No guarantees of results
We make no guarantee of any outcome from your use of PracticeQ or your practice, including but not limited to numbers of patients, bookings, revenue, reimbursement, or clinical results. The Jumpstart is a technical setup service only.
10. Third-party platform
PracticeQ / IntakeQ is a third-party product we do not own, operate, or control. We are independent experts and are not affiliated with, endorsed by, or partnered with PracticeQ / IntakeQ. We are not responsible for PracticeQ's availability, pricing, features, changes, or policies, and we cannot guarantee that any configuration will remain unchanged if PracticeQ updates its platform or if you change your settings.
11. Refunds
Because the Jumpstart is a one-time service performed to your specification, it is non-refundable once we have begun configuring your account. Before we begin (i.e., before you approve your setup plan and grant access), you may request a full refund.
12. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or relating to the Jumpstart is limited to the amount you paid for it. We are not liable for indirect, incidental, or consequential damages.
13. Entire agreement
These Terms are the entire agreement for the PracticeQ Jumpstart and supersede any prior statements. Marketing language is for description only; Section 2 governs the actual scope.
14. Contact
Questions about these Terms: support@psychnpfellowship.com.
