TERMS OF CONDTIONS:
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
By using the website, you signify your consent to these Terms of Use. If you do not agree to these Terms of Use, please do not use the website.
Your access to and use of this website, as well as all related websites operated by Lisa Silva and Company (the “Site”), is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect.
1. Use of Content and License
You agree that the Site itself, as well as all content, videos, training materials, products, services, and/or other materials made available on the Site (collectively referred to as the “Content”), are maintained for your personal use and information by Lisa Silva and are the property of the Company and/or its third-party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text, as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to access, view, and use the Site solely for your personal purposes. You may not copy, reproduce, republish, upload, post, transmit, distribute, or use for public or commercial purposes any of the Company Content unless expressly permitted by the Company. Modification of the Content or use for any other purpose is a violation of the copyright and proprietary rights of the Company and may result in monetary damages and penalties.
2. Confidentiality
The Company agrees to maintain the confidentiality of all personal information and sensitive data disclosed by the Client during the course of services, including coaching sessions, email communications, and other interactions. This information will not be shared with third parties except where required by law or with the Client’s express consent. However, the Company cannot guarantee complete confidentiality in cases of technical failures or breaches by third-party platforms.
3. Services, Punctuality, and Cancellations
Coaching is a collaborative process between the Client and Lisa Silva and Company. The coaching agenda is developed and implemented by both parties. Coaching is not therapy, counseling, or consulting. Sessions may occur in person, via phone, Zoom, or email, based on the agreed package. If unable to keep a scheduled appointment, the Client must provide at least 24-hour notice. Appointments can be rescheduled via email at escentiallygr8ful@gmail.com.
4. Client Commitments
By purchasing services or coaching via the Site, the Client agrees to:
- Fully participate in coaching sessions and other components of the program.
- Inform the Company promptly of any issues or difficulties with the program.
- Fulfill payment commitments as outlined on the Site and in the corresponding coaching agreement.
5. Coach and/or Company Commitments
Lisa Silva and Company agrees to:
- Fully participate in coaching sessions to the best of their ability.
- Support the Client in alignment with the coaching process and the terms outlined herein.
- Maintain confidentiality of all information disclosed by the Client, except as required by law or with the Client's express permission.
- Conduct sessions via in-person meetings, Zoom, or other agreed platforms.
- Provide essential oils as part of the sessions when necessary and relevant to the coaching process.
- Communicate outside of sessions via email, Voxer, or text, as agreed upon with the Client.
6. Payments, Late Fees, and Cancellations
- Payment Terms: All purchases are processed via the Site and must be completed before service delivery. The Client agrees to pay for all products or services purchased through the Site.
- Late Payments: If a payment is not made as scheduled, the Company reserves the right to pause services or revoke access to materials until the outstanding balance is paid.
- Cancellation Policy: All bookings are non-refundable. If a session needs to be canceled, the Client must notify the Company no less than 48 hours before the scheduled time. No-shows or cancellations with less than 48 hours’ notice will forfeit the session.
7. Refunds
No Refunds: Refunds will not be issued for services already rendered or for digital products. If services cannot be completed by Lisa Silva and Company for any reason, a prorated refund will be issued for any unused portion of the program. In the event of any technical issues or delays, the Client’s exclusive remedy is a replacement or refund of the price paid, as determined by the Company.
8. Chargebacks
The Client agrees not to issue or threaten chargebacks for any reason related to the services purchased. In the event of a chargeback, the Client agrees to reimburse the Company for all costs and expenses incurred, including legal fees, to resolve the chargeback.
9. Limitation of Liability
NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY’S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES.
10. Indemnification
You agree to indemnify and hold harmless Lisa Silva and Company, including its officers, employees, and agents, from any claims, losses, damages, and expenses, including reasonable attorney’s fees, arising out of your breach of these Terms of Use or violation of any law or third-party rights.
11. Governing Law and Jurisdiction
This Agreement is governed by the laws of the State of Massachusetts, without giving effect to any principles of conflicts of law. Any legal actions must be filed in a court within Massachusetts. By using the Site, you submit to the exclusive jurisdiction of the state and federal courts sitting in Bristol County, Massachusetts.
12. Severability
If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full effect.
13. Modifications to Terms
These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms.
14. Notices and Communications
When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
15. Intellectual Property and Submissions
If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs, or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise, without any acknowledgment or compensation to you.
16. Data Security
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
17. Privacy Policy and Data Disclosure
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.