
This is a a practical guide to phone consults, client onboarding, & intake sessions. It includes my exact scripts, breakdowns of typical paperwork you might send, example intake questions, & more. This guide gives you the exact framework I use from the client inquiry to the end of the intake session.
topics covered:
responding to new client inquiries
what a phone consult is
things to cover during phone consults
my exact phone consult script
what to do if a client wants to move forward with booking vs. take time to think about it
setting up a client in your EHR
tips for onboarding new clients
structuring your intake sessions
template intake policy review script
example intake questions