Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
TERMS & CONDITIONS, DISCLAIMER & SERVICE AGREEMENT
Effective Date: 3 September 2026
Welcome to Olabisi Business Analysis & AI Consulting (“we”, “us”, “our”, “the Company”).
These Terms and Conditions (“Terms”) apply to your access to and purchase of our Business Analysis, Business Diagnosis, AI Consultation, Digital Transformation, Process Improvement, Strategy Sessions, audits, reports, digital products, resources and related services (“Services”).
By booking, purchasing or participating in any of our Services, you confirm that you have read, understood and agree to these Terms.
If you do not agree with these Terms, please do not purchase or use our Services.
1. OUR SERVICES
Our Services are designed to help businesses understand operational challenges, identify opportunities for improvement and make better-informed decisions regarding processes, systems, technology, automation and AI.
Depending on the service purchased, we may provide:
Business Analysis
Business diagnosis and operational reviews
Process analysis and process mapping
Requirements gathering and documentation
AI opportunity assessment
Automation opportunity identification
Digital transformation recommendations
Systems and workflow analysis
Stakeholder and customer journey analysis
Business improvement recommendations
Strategy and advisory sessions
ROI and value-assessment frameworks
Written reports, recommendations, roadmaps or action plans
The exact scope of each service will be determined by the specific product description, booking confirmation, proposal or agreement associated with your purchase.
2. OUR APPROACH
Our approach is based on a simple principle:
Diagnose the problem. Understand the opportunity. Prioritise the intervention. Implement intelligently. Measure the value.
We seek to understand your business situation before recommending technology or AI.
Depending on the engagement, this may involve reviewing information supplied by you, asking questions, analysing processes, identifying bottlenecks, examining available data and discussing potential improvements.
Our recommendations are intended to help you make better business decisions. They are not a guarantee that a particular recommendation will produce a specific financial or operational result.
3. CONSULTATION AND STRATEGY SESSIONS
Where you purchase a one-to-one consultation or strategy session, the session is intended to provide focused analysis, professional perspective, recommendations and practical next steps based on the information you provide.
A consultation may include discussion of:
Business challenges
Operational inefficiencies
Customer journeys
Business processes
Systems and technology
AI and automation opportunities
Growth opportunities
Business development
Digital marketing
Sourcing or international business questions
Service or product ideas
General strategic questions
Unless expressly stated otherwise, a consultation does not include implementation, software development, legal advice, financial advice, tax advice or ongoing consultancy.
4. WHAT IS NOT INCLUDED
Unless specifically agreed in writing, purchasing a consultation or strategy session does not include:
Done-for-you implementation
Software development
Building or deploying an AI system
Ongoing project management
Unlimited consultations
Unlimited email or messaging support
Legal advice
Financial or investment advice
Tax advice
Guaranteed funding, revenue or profit
Guaranteed business growth
Guaranteed cost savings
Guaranteed ROI
Additional services may be available separately.
5. CLIENT RESPONSIBILITIES
To enable us to provide useful recommendations, you agree to provide information that is reasonably accurate, complete and relevant to the service being provided.
You remain responsible for:
The accuracy of information you provide
Decisions you make based on our recommendations
Implementing recommendations
Obtaining any professional advice you may require
Ensuring that your business complies with applicable laws and regulations
Assessing whether a recommendation is appropriate for your particular circumstances
If important information is withheld, incomplete or inaccurate, our ability to provide meaningful analysis may be affected.
6. NO GUARANTEE OF RESULTS OR ROI
We believe strongly in measurable business improvement. However, we cannot guarantee a specific financial, operational, sales, productivity or ROI outcome.
Business performance depends on many factors, including:
Where appropriate, we may help you establish potential ROI calculations, business cases, baseline measurements and success metrics.
These are estimates, scenarios or analytical assessments—not guarantees of future performance.
7. AI & TECHNOLOGY DISCLAIMER
AI and automation can create significant opportunities, but they also involve limitations and risks.
AI-generated outputs may contain errors, omissions, inaccuracies or unexpected results.
Our recommendations concerning AI, automation, software or technology are based on the information and circumstances available to us at the time.
You are responsible for reviewing and validating AI-generated or technology-generated outputs before using them in important business, legal, financial, customer or operational decisions.
We do not guarantee that any particular AI platform, software, automation tool, API, integration or technology will remain available, compatible or suitable for your business.
8. BUSINESS, FINANCIAL AND PROFESSIONAL DISCLAIMER
Our Services are provided for business analysis, strategic, educational and informational purposes.
Unless expressly stated otherwise, we do not provide:
Where your situation requires specialist professional advice, you should consult an appropriately qualified professional.
9. INTELLECTUAL PROPERTY
Unless otherwise agreed in writing, all intellectual property belonging to us remains our property.
This includes:
Your purchase gives you the right to use materials provided specifically for your engagement for your own legitimate business purposes.
You may not reproduce, resell, redistribute, publish, licence or commercially exploit our proprietary materials without our prior written permission.
10. CLIENT INFORMATION & CONFIDENTIALITY
We understand that clients may share commercially sensitive information during an engagement.
We will take reasonable steps to treat confidential information provided to us as confidential and use it only for the purposes of providing the agreed Services, subject to applicable law and any separate confidentiality agreement.
You should not provide passwords, payment-card information, security credentials or other information that is unnecessary for the service.
Where appropriate, a separate Non-Disclosure Agreement (“NDA”) may be entered into.
11. DATA PROTECTION & PRIVACY
We may collect and process personal information necessary to provide our Services, process payments, communicate with clients and manage our business.
Personal information will be handled in accordance with our applicable Privacy Policy and UK data-protection requirements.
Third-party platforms such as Stan Store, payment processors, scheduling platforms, video-conferencing services and other technology providers may process information in accordance with their own terms and privacy policies.
12. THIRD-PARTY PLATFORMS AND SERVICES
Our Services may involve or refer to third-party products, platforms or technologies, including AI tools, CRM systems, automation platforms, payment processors, cloud services and other software.
We do not control third-party platforms and cannot guarantee their availability, security, pricing, functionality or future compatibility.
You are responsible for reviewing the terms and privacy policies of any third-party service you choose to use.
13. PAYMENTS
Prices are displayed at the point of purchase and may change from time to time.
Payment must be successfully completed before access to paid Services is provided, unless otherwise agreed.
You confirm that you are authorised to use the payment method provided.
We reserve the right to decline or cancel an order where there is a legitimate reason to do so, including suspected fraud, payment failure or an obvious pricing or technical error.
14. CANCELLATION, RESCHEDULING & REFUNDS
Our cancellation and refund arrangements may differ depending on the type of service purchased.
For one-to-one sessions, clients should provide reasonable notice if they need to cancel or reschedule.
Where a service has already been substantially delivered, any applicable refund entitlement may be affected, subject always to your legal rights.
For digital products or immediately accessible content, any cancellation rights will be handled in accordance with applicable UK consumer law.
Nothing in these Terms is intended to exclude or restrict any legal rights that cannot lawfully be excluded.
Specific cancellation or refund terms displayed on the relevant product page may also apply.
15. MISSED CONSULTATIONS
If you fail to attend a scheduled consultation without reasonable notice, we may treat the appointment as completed.
Where reasonably possible, we may offer one opportunity to reschedule at our discretion.
Repeated missed appointments may require the purchase of a new session.
16. PROFESSIONAL CONDUCT
We are committed to maintaining a professional, respectful and productive relationship with clients.
We do not tolerate:
Abusive behaviour
Harassment
Threatening behaviour
Discrimination
Fraudulent activity
Deliberate misuse of our Services
Unauthorised recording or distribution of confidential material
Attempts to obtain services through deception
We reserve the right to terminate an engagement where serious misconduct occurs.
17. CLIENT RESULTS & CASE STUDIES
From time to time, we may discuss examples, case studies, hypothetical scenarios or previous business experiences.
These examples are provided to demonstrate possible approaches and illustrate our methodology.
Past results do not guarantee future results.
Any ROI, savings, productivity or performance figures should be understood within the specific circumstances in which they were achieved.
18. LIMITATION OF LIABILITY
We will provide our Services with reasonable care and skill.
However, to the fullest extent permitted by law, we are not responsible for losses resulting from decisions made by you based on information or recommendations provided through our Services.
We are not responsible for indirect or consequential losses where such limitation is legally permitted.
Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud or other liabilities that applicable law prevents us from limiting.
19. NO CLIENT-ADVISER RELATIONSHIP BEYOND AGREED SERVICES
Purchasing a consultation does not automatically create an ongoing consultancy, employment, partnership, agency or fiduciary relationship.
Any continuing engagement must be separately agreed.
20. CHANGES TO OUR SERVICES
We may update, improve or modify our Services, methodologies, platforms and materials from time to time.
Where you have already purchased a defined service, we will make reasonable efforts to deliver the service substantially as described at the time of purchase.
21. FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including serious technical failures, internet or platform outages, natural disasters, government actions, pandemics or other circumstances outside our reasonable control.
Where practical, we will make reasonable efforts to communicate with affected clients and arrange an appropriate alternative.
22. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as severed to the extent necessary, and the remaining provisions will continue to apply.
23. GOVERNING LAW
These Terms are intended to be governed by the laws of England and Wales, unless another jurisdiction is expressly agreed in writing.
Nothing in these Terms prevents a consumer from exercising any mandatory rights available under applicable consumer-protection legislation.
24. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.
The latest version will be made available through our website, Stan Store or other relevant platform.
25. CONTACT
If you have questions regarding these Terms, our Services, cancellations or your purchase, please contact:
Olabisi Business Analysis & AI Consulting
Email: [INSERT BUSINESS EMAIL]
Website/Stan Store: [INSERT LINK]
YOUR AGREEMENT
By purchasing, booking or participating in any of our Services, you confirm that:
✓ You have read these Terms.
✓ You understand the scope of the Service you are purchasing.
✓ You understand that business results and ROI cannot be guaranteed.
✓ You understand that you remain responsible for business decisions and implementation.
✓ You agree to use our materials and Services lawfully and professionally.
✓ You agree to these Terms subject to your rights under applicable law.
